Boots Travel Insurance Review and Quotes

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Alexandre Desoutter updated on July 27, 2020

It might be the least exciting thing about your journey. But travel insurance is a must-have when it comes to getting assistance from the other side of the world.

Are you aware of this and are here to know whether Boots is the right company to go on holidays with?

In this definitive Boots review, we will tell you everything you need to know about their travel insurance policies: coverage options, prices, contact details, cancellation or claim process and much more. Let’s dive in!

Is Boots the best travel insurance for you?

Always just going for the cheapest travel insurance might not be the best option when it comes to getting assistance or a refund abroad.

At Safe, we strive to help any people travelling from the UK to get the best travel insurance to leave home with complete peace of mind. This is why we’ve dug into Boots travel insurance policy booklet and attributed our own neutral rating based on five weighted criteria as shown below.

4,6 Safe overall rating for Boots

Safe ratingOur opinion
Customer service & satisfaction

24/7 emergency helpline is available and this line is managed by doctors
4.2/5 rating on TrustPilot based on 1,607 reviews
Good and attentive customer care service is recorded on review websites
Readily available policy documents

Cover provided

Optional extras like gadget, travel disruption, wedding, gadget, golf cover are offered
Boots has no upper age limit on single-trip policies
4 levels of cover available
Boots Travel Insurance does not offer cover to people that have spent more than six months abroad in the year before buying a policy

Value for money

There is a 14 day cooling off period and if the insurance policy is cancelled before the end of the 14 days, a full refund will be
A 15% discount is given to new online customers who buy their insurance policies online
Free cover is provided for children under the age of 18
The rates offered are affordable
Excess amount ranging from £50 to £100 is provided based on the type of over chosen

Financial strength

Boots travel insurance is underwritten by Travel Insurance Facilities plc and Boots is a UK based company that has served its customers in the UK for up to 165 years.

Technology

Online quote generation is supported
The claims form can be downloaded and filled out online
The Policy documents can be easily accessed
Presence of chat bot

Safe rating for Boots travel insurance

Boots travel insurance reviews by expert and consumers

Review organisationBoots travel insurance reviews
Defaqto expert

Lite: 2
Bronze: 2
Silver: 3
Gold: 5
Platinum: 5

TrustPilot

4,2/5 based on 1,608 opinions

Consumer satisfaction rates on reviews for Boots holiday insurance

To check if Boots is the right travel insurance for you, you can use our free travel insurance comparison tool and get quotes from main travel insurance companies in a few seconds only. 100% anonymous and free.

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What does Boots travel insurance cover?

Boots travel insurance offers different travel insurance covers to suit any traveller needs, whether you’re leaving for three days alone in Scotland or six months in Antarctica with your partner or whole family.

The insurance cover that Big Blue Cover Travel provides is available to individuals, couples, single family, family, and a group of people.
Discounts are offered for both single families and families. It is however not specified.

Boots single-trip and annual multi-trip travel insurances

Single and annual multi-trip days and age limits at Boots
Maximum days per trip

31 days for the Single trip policy
120 days for the Economy or Standard cover and 180 days for Premier cover

Maximum age limit

Single Trip: no upper age limit
Annual Multi-trip: 79 years old

Maximum days and age limit for single-trip and annual multi-trip policies at Boots

You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Boots:

Policy name

LiteBronzeSilverGoldPlatinum
Defaqto expert rating
22355
Excess (if not stated)
£100£75£60 £50 £0
Medical expenses
£1M£3M£5M£10M£10M
Trip cancellation / curtailment
£1000£1500£3000£5000£7500
Delayed departure 12 hours
£10£20£20£20£20
Delayed departure max
£100£150£300£300£300
Baggage & belongings
£1000£1000£1500£2500£3500
Money including cash
£150 (limited to £50 if under 18 years of age) £250 (limited to £50 if under 18 years of age) £300 (limited to £50 if under 18 years of age)£300 (limited to £50 if under 18 years of age)£500 (limited to £50 if under 18 years of age)
Repatriation
£1M£3M£5M£10M£10M
Personal liability
£1M£1M£1M£2M£2M
Personal accident (excess £0)
£5 000£5 000£15 000£20 000£25 000
Legal expenses
(excess £0)
£5 000£5 000£20 000£50 000£50 000
Cruise / Business / Winter Sports
OptionalOptionalOptionalOptionalOptional
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Boots winter sports travel insurancet

The winter sports travel insurance is usually an option that you can take on top of your single or annual multi-trip policy.

Boots Travel Insurance offers Winter sports cover and the following are provided:

  • £20 per 24 hours up to £200 worth of cover in the case that an avalanche occurs
  • £500 worth of cover in the case that your winter sports equipments have been damaged
  • £20 per 24 hours up to £200 worth of cover in the case that you arrive at your resort and there is no snow
  • £15 per 24 hours up to £150 worth of cover for in the case that you cannot use a ski pass/pack due to an injury or illness.

What are the other travel insurance options available at Boots?

Travel insurance options at Boots
Boots golf cover

The golf cover provided by Boots Travel provides cover for the following:

  • £300 in the case that your hired golf equipment is lost, stolen or damaged
  • £1,000 in the case that your personal golf equipment is lost, stolen or damaged
  • £15 per 24 hours up to £150 worth of cover in the case that you were unable to use your hired golfing equipments due to an injury or illness
  • £15 per 24 hours up to £150 worth of cover in the case that you hired a golf equipment and it was delayed by 24 hours
Boots business cover

Details are not stated.

Boots cruise cover

The cruise cover provided by Boots Travel provides cover for the following:

  • £50 per 24-hour period up to £300 worth of cover is provided in the case that you cannot leave your cabin as a result of an illness or injury
  • £100 per cancelled port up to £500 in the case that there is a change in the itinerary and the cruise is cancelled
  • £500 is provided for unused excursions
Boots gadget cover

This Gadget Extension is underwritten by Travel Insurance Facilities plc and insured by URV, Branch Office of Union Reiseversicherung AG and it provides a cover of £1,000 for the accidental damage, theft, breakdown, liquid damage of electronic equipments and also for unauthorised calls.

Boots other extras

The insurance policy provided by Boots Travel Insurance allows for the upgrade of any policy option chosen by providing the following optional extras:

  • Activity packs
  • Wedding cover
  • Trip disruption cover
  • Force majeure cover
Other travel insurance policy options available at Boots

Watch out!

Due to Brexit, some outbound flights from international airports might be delayed or cancelled. We would advise you to call Boots before travelling and make sure you get the right compensation amount for your flight or journey if it is cancelled or delayed as well as for Schedule Airline Failure Cover.

How much is Boots travel insurance?

You'll find below indicative quotes per level of cover at Boots:

You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Boots:

Policy name

LiteBronzeSilverGoldPlatinum
Price - 7 days trip - 30 years old - Europe
£9,78£10,86£14,10£18,41£24,82
Price - annual policy - 30 years old - Europe
£19,49£32,02£41,70£54,82£90,40
Price - 7 days trip - 65 years old - Europe
£12,23£13,60£17,52£22,51£30,54
Price - annual policy - 65 years old - Europe
£47,54£78,10£99,98£127,92£214,72
Price - 7 days trip - 30 years old - USA
£30,26£33,62£42,55£52,66£72,50
Price - annual policy - 30 years old - USA
£41,74£68,56£87,92£112,79£188,98
Price - 7 days trip - 65 years old - USA
£37,82£42,02£53,05£62,29£90,11
Price - annual policy - 65 years old - USA
£101,77£167,20£212,70£269,28£455,16
Boots travel insurance in details

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It is, however, quite difficult to give precise price ranges as Boots travel insurance policy quotes will depend on a range of factors such as:

  • Your age at the time of travelling
  • The length of your stay
  • Your trip destination (Europe, North America, Worldwide)
  • The period you wish to be covered for (single trip, annual multi-trip, extension)
  • If you need specific insurance (cruise, ski, backpackers, gadget cover)
  • Your medical condition before travelling
  • Who is travelling with you (on your own, as a couple, as a family).

Can I get travel insurance discounts or promo codes at Boots?

Yes. A 15% discount is offered for new customers who purchase their insurance policy online.

Use our travel insurance comparison tool to be aware of latest promo codes and vouchers available at Boots.

What else should I know about Boots travel insurance?

What are the general exclusions at Boots travel insurance?

To be eligible for a travel insurance policy at Boots:

  • You must be a resident of the UK, Channel Islands or BFPO and have not been abroad for more than 6 months in the 12 months prior to purchasing the policy
  • You must not have already started the trip
  • You trip has to start and end in the UK, Channel Islands or BFPO
  • You must not be travelling against the advice of your doctor or a medical professional such as a dentist
  • You must not be travelling specifically for medical reasons or are aware that you're going to need medical attention
  • You must not be travelling to an area that has been advised against by the Foreign and Commonwealth Office
  • You and everyone named in the policy schedule must be aged 79 years or below
  • Anyone aged 17 or below must be in named in the insurance schedule must be accompanied by at least one of the named insured adults
  • Any trip abroad must be at least 2 days.

How do I get travel insurance quote from Boots?

Nothing easier. Use our 100% online travel insurance comparison tool to compare all policies in just a few seconds, without giving any personal details. If Boots is the right one for you, then just click on get quote and you'll be automatically directed through the company's sale channel.

Good to know

Shopping around while shopping for personal insurance and not auto-renewing is always the best way to get the best deal and benefit from new customers discounts.

How do I log in to Boots website?

There is no login option on the Boots Travel Insurance Website.

How to claim at Boots travel insurance?

To make a claim with on your Boots travel insurance, you can either call the Boots claim team or fill out an online claims form.

How to claim on Boots travel insurance?
When to claim?
10 days after the trip ends
Claim by mail

Travel Claims Facilities
PO Box 395
Monks Green Farm
Mangrove Lane
Hertford SG13 9JW

Claim online

Claims can be made online by clicking on the Help centre option, also accessible through the Homepage.

  • Clicking on the "Claims form" option
  • Filling in the appropriate information
Claim by phone

+44 (0) 203 824 0709

How to make a claim on Boots travel insurance

How do I contact Boots travel insurance?

Boots contact phone numbers

ServicesPhone numbersOpening hours
Customer service
0333 999 2683

Monday - Friday 8am-8pm
Saturday & Sunday 9am-5pm

Complaints
0203 829 38892

Monday - Friday 8am-8pm
Saturday & Sunday 9am-5pm

Medical emergency
0333 003 7115

24 hour emergency service 365 days a year

Claims
0333 9992 699

Monday - Friday 8am-8pm
Saturday & Sunday 9am-5pm

Boots contact phone numbers

Boots other contact details

Contact details
Address

Boots Travel Insurance
1 Tower View
ME19 4UY
West Malling, United Kingdom

Email
[email protected]
Boots contact details

How to cancel your annual Boots travel insurance policy?

You will find below main information to cancel your travel insurance policy at Boots:

How to cancel Boots travel insurance?
Cancellation fees during cooling off period of 14 days
£0
Cancellation fees outside cooling off period

for single trip: 50% of premium refund
for multi trip: 5% of monthly premium refund

Cancel by mail

By sending your cancellation letter to:
The Quality & Improvements Manager, URV
1, Tower View, Kings Hill, West Malling
Kent, ME19 4UY

Cancel by email
[email protected]
Cancel online

The insurance policy can be cancelled online by clicking on the Cancel Policy option on the Home Page and entering details such as your Surname, Date of Birth, Post Code, Telephone number and clicking on the cancel policy button.

Cancel by phone

0333 999 2683

How to cancel Boots travel insurance

Our opinion on Boots travel insurance

Boots Travel Insurance is underwritten by Travel Insurance Facilities PLC (TIF) on behalf of Union Reiseversicherung AG (URV). They have a 4.2 rating on TrustPilot and with the very good reviews recorded on TrustPilot, their customer care service can be said to be commendable and active.

Boots Travel Insurance offers wide range of additional covers such as Cruise Extension, Trip disruption cover, Wedding cover, Gadget cover. Apart from this, there is a wide variety of travel insurance covers offered so the chances that you would find one that matches your budget is high. An incentive in the form of a 15% discount is offered for new customers who purchase their insurance policy online. Cover is provided for pre-existing medical conditions, for medical expenses, for loss of personal possessions, for force majeure.

This travel insurance company is recommended to anyone looking to be insured during their travel as they offer affordable and good services.

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Alexandre Desoutter
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Alexandre Desoutter has been working as editor-in-chief and head of press relations at HelloSafe since June 2020. A graduate of Sciences Po Grenoble, he worked as a journalist for several years in French media, and continues to collaborate as a as a contributor to several publications.

In this sense, his role leads him to carry out steering and support work with all HelloSafe editors and contributors so that the editorial line defined by the company is fully respected. and declined through the texts published daily on our platforms.

As such, Alexandre is responsible for implementing and maintaining the strictest journalistic standards within the HelloSafe editorial staff, in order to guarantee the most accurate, up-to-date information on our platforms. and expert as possible. Alexandre has in particular undertaken for two years now the implementation of a system of systematic double-checking of all the articles published within the HelloSafe ecosystem, able to guarantee the highest quality of information.