Aviva: Login, Contact and Phone Numbers
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Discover the methodologyYou would like to get a quote, log in to your Aviva account, make a claim, or contact Aviva for whatever reason?
You’ve come to the right place.
You will find below any information you need to log in, contact, claim or cancel at Aviva.
How do I get a quote at Aviva?
To get a quote from Aviva, nothing could be simpler.
Use our comparison tools, 100% free and anonymous and get quotes within 20 seconds from Aviva and other best providers of the market.
You could also go on Aviva homepage and click on the Get Quote button.
>> MORE: Our review on Aviva
How do I contact Aviva?
How do I contact Aviva car insurance?
You will find below all main helplines related to Aviva car insurance and their opening hours.
| Service | Phone number | Opening hours |
|---|---|---|
Customer Service | 0345 030 7077 | Monday to Friday: 8:00am - 8:00 pm |
Quotes | 0800 015 4715 | Monday to Friday: 8:00am - 8:00 pm |
Existing claims | 0345 030 8860 | Monday to Friday: 9:00am - 5:00 pm |
New claims | 0345 030 6925 | Lines are open 24 hours a day |
Roadside assistance in the UK | 08000 155 755 | Lines are open 24 hours a day |
Classic cars service (Hagerty, partner of Aviva) | 0333 323 1242 | Monday to Friday: 9:00am - 5:30pm |
How do I contact Aviva travel insurance?
You will find below all main helplines related to Aviva travel insurance and their opening hours.
| Service | Phone number | Opening hours |
|---|---|---|
Customer Service | 0345 030 8715 | Monday to Friday: 8am to 8pm |
Emergency Claims | +44 1603 208 044 | Available 24/7 |
Legal Expenses Claims and Advice | 01603 208 244 | Available 24/7 |
Claims | 0345 030 6983 | Available 24/7 |
How do I contact Aviva home insurance?
All contact details for Aviva home insurance are mentioned below.
| Service | Phone number | Opening hours |
|---|---|---|
Claims | 0345 030 6945 | Mon - Fri: 8am – 8pm |
Quotes | 0800 015 4715 | Mon - Fri: 8am – 8pm |
Home emergency helpline | 0345 030 6945 | 24/7 |
Customer service | 0345 030 7078 | Monday to Friday: 8:00am - 8:00pm |
Quotes | 0800 015 4715 | Monday to Friday: 8:00am - 8:00pm |
How do I contact Aviva life insurance?
To contact Aviva life insurance, you can contact phone numbers below:
| Service | Phone number | Opening hours |
|---|---|---|
Quote | Not available | Not available |
Claim | Not available | 0800 015 1142 |
Cancel | Monday to Friday: 9:00am - 5:00pm | 0800 068 6800 |
How do I contact Aviva pet insurance?
To contact Aviva pet insurance, you can contact phone numbers below:
| Service | Phone number | Opening hours |
|---|---|---|
Customer service | 0333 234 0630 | Monday to Friday: 8:00am - 8:00pm |
Claims | Aviva: 0333 234 0631 | Aviva: Monday to Friday: 8:00am - 8:00pm Animal friends: Mon: 09:00am - 4:00pm |
Cancellation | Animal friends: 0344 557 0300 | Mon: 09:00am - 4:00pm |
Vet enquiries | 0344 557 0300 | Mon: 09:00am - 4:00pm |
What are Aviva general contact details?
| Contact details | |
|---|---|
| Mail address | Aviva plc |
| Social media | Facebook, Twitter |
| Chatbot | Available. |
How do I login to Aviva MyAviva?
You can log in to MyAviva customer portal through: Log in to MyAviva customer portal
Through the customer portal, you will be able to:
- Access your insurance policy
- Modify your policy
- Savings and investment policies.
| What can I do logging in to MyAviva Aviva? | |
|---|---|
| Access my Aviva policy documents | yes |
| Cancel my Aviva policy | no |
| Modify my Aviva policy / change my address | yes |
| Make a claim | yes |
| Manage your No Claim Discount / send proof of NCB | yes |
How do I register as a new client on Aviva?
If you are a new customer at Aviva, you will need to register your account before having access to your policy details. To do this:
- First, you will need to click on MyAviva on the Homepage
- Go to Create Your MyAviva Account
- Enter your email and all the other necessary details required
- Once you do that, you will receive a confirmation code
- Go to the login page and click on 'Register' which is at the bottom of the page
- In the 'Register for MyAviva' page, you will enter the confirmation code and click 'Continue'.
How do I login on MyAviva Aviva if I've forgotten my password?
If you've forgotten your password, click on 'Forgot password' in the Log in page, then enter your username and your date of birth. After this, you will receive an email that will direct you on how to create a new password.
Where to find my Aviva policy number?
Good to know
Your policy number is a unique identifier, associated with your insurance policy. A policy number is always assigned to a specific individual by your insurer, once you have purchased an insurance.
Aviva will identify your account with your policy number. You will always be asked to provide it when you report a claim, cancel or modify your policy or for any other matter.
Your policy number is mentioned on top of your Aviva policy schedule. Your policy schedule is usually sent by mail, email, or accessible through your customer portal.
How do I make a claim at Aviva?
You will find below any information you need to know to report a claim at Aviva.
How to claim on your Aviva car insurance?
You can make a claim through your MyAviva account or by calling the number below.
| How to claim on Aviva car insurance? | |
|---|---|
| Claim online | Log in to MyAviva, and provide the following details:
|
| Claim by phone | 0345 030 6925 |
How to claim on your Aviva travel insurance?
There are 2 ways to make a claim and that is either online or through a phone call.
| How to claim on Aviva travel insurance? | |
|---|---|
| Claim online | You will find detailed instructions on how to make a claim online on this page |
| Claim by phone | 0345 030 6983 |
How to claim on your Aviva home insurance?
At Aviva, you can claim online, through your MyAviva customer portal. You can also call the claim management team.
You will be asked to provide your insurance policy number as well as details on claim circumstances such as date and time, pictures or other person involved.
| How to claim on Aviva home insurance? | |
|---|---|
| Claim online | |
| Claim by phone | 0345 030 6945 |
How to claim on your Aviva life insurance?
You will find on this table the different possibilities for claiming at Aviva life insurance:
| How to claim on your life insurance at Aviva? | |
|---|---|
| When to claim? | As soon as possible |
| Claim by mail | Not Available |
| Claim by email | Not available |
| Claim online | To make a claim online
|
| Claim by phone | 0800 015 1142 |
How to claim on your Aviva pet insurance?
There are several reasons to report a claim on your pet insurance:
- you had or will have to face significant vet fees or repeat medication;
- your pet is missing;
- your pet had or caused an accident etc.
Claims can be made via email or post. Also, customer care representatives can be called on the claims assigned number.
| How to claim on your Aviva pet insurance? | |
|---|---|
| Claim by email | |
| Claim by phone | 0333 234 0631 |
| Claim by post | Aviva Pet Insurance |
How do I cancel my Aviva policies?
How to cancel Aviva car insurance?
You will find below main information to cancel your car insurance policy at Aviva:
| How to cancel Aviva car insurance? | |
|---|---|
| Cancellation fees | Cancellation fees during cooling off period: £43 |
| Cancel by phone | 0800 056 2192 |
How to cancel Aviva travel insurance?
You will find below main information to cancel your travel insurance policy at Aviva:
| How to cancel Aviva travel insurance? | |
|---|---|
| Cancellation fees during cooling off period of 14 days | £0 |
| Cancellation fees outside cooling off period | No refund |
| Cancel by phone | 0345 030 8715 |
How to cancel Aviva home insurance?
To cancel your Aviva house insurance, here is what you need to know:
| Cancelling your home insurance at Aviva | |
|---|---|
| Cancellation notice if Aviva cancel your policy | 7 days |
| Cancellation fees | Fees during cooling-off period: £0 Fees outside cooling-off period:£0 |
| Cancel online | You can cancel claim by login in to the members area of Aviva website . |
| Cancel by phone | 0345 0306 945 |
How to cancel Aviva life insurance?
You will find on this table the different ways to cancel your Aviva life insurance:
| How to cancel your life insurance at Aviva | |
|---|---|
| Cancellation fees |
|
| Cancel by mail | Not Available |
| Cancel by email | |
| Cancel online | To cancel your account, you can login to your MyAviva account |
| Cancel by phone | 0800 068 6800 |
How to cancel Aviva pet insurance?
Cancellations can either be done by phone, or by sending your cancellation letter to the address mentioned.
| How to cancel your Aviva pet insurance? | |
|---|---|
| Cancel by email | |
| Cancel by phone | 0344 557 0300 |
