John Lewis Pet Insurance Claim Form

Each insurer has its own claim process, usually filling out a claim form and send it together with evidences. However, you have to be careful, insurers only allow you to make claims up to a certain time limit after the accident or illness occur.

HelloSafe explains you how to make your claim on John Lewis Pet Insurance.

The official John Lewis claim form template

Please find here below the official claim form proposed by John Lewis Insurance to its policyholders.

When should I claim on John Lewis Pet Insurance?

Before claiming on John Lewis, you should always check what situations are covered by your pet insurance plan. Pet insurance claims concern in most cases vet fees, but not only. Death by accident or illness can also be included in some pet insurance deals, for which claims can be made. Situations in which a pet is lost or stolen can also be included in some pet insurance plans, making them valuable cases to ask for a compensation.

How to claim on John Lewis?

The are several steps to be taken to claim on your John Lewis pet insurance :

• Gathering up vet's bills and pet's medical notes
• Fill in the form (using the download template that you will find above)
• Add details form the vet on the second part of the form
• Add any other relevant evidence that could justify the reimbursement claimed : a report signed by your vet bringing details on the treatment is a minimum always required by insurances

Then, there are 3 ways to send your claim to John Lewis:

Claim on John Lewis by email

After you have completed your John Lewis pet insurance form, you should return it via email to the following address: claims@johnlewis-petinsurance.com

Claim on John Lewis by phone

You can claim by phone on your John Lewis pet insurance calling the claims helpline at the following number : 0330 102 27 56 (Monday – Friday: 08:00 – 20:00 and Saturday: 09:00 – 17:00).

Claim on John Lewis by post

The John Lewis pet insurance claim forms on paper version should be sent by post at the following address:

John Lewis Pet Insurance Claims, PO Box 1359, Peterborough, PE2 2QU, along with the evidences you would like to show to your insurer.

What to do if my claim is rejected?

If your claim is rejected, you can always contact the Financial Ombudsman Service (0300 123 9123). You have to take action within a 6 months period - starting the date you received a negative answer for your claim.