HelloSafe unveils a new tool to easily activate credit card insurance

New York, February 12, 2025 - HelloSafe, the benchmark platform for insurance comparison, today announced the launch of its dedicated global travel insurance offering, with several tools designed to simplify and optimize consumer choices.

The booming global travel insurance market

The global travel insurance market has experienced strong growth since the pandemic. In 2023, it was estimated at $19.1 billion, and should reach $40.6 billion by 2030, with a compound annual growth rate (CAGR) of 11.2% between 2024 and 2030.

Every year, millions of travellers take out travel insurance policies to cover unforeseen events such as medical care, flight cancellations or lost luggage. By 2022, almost 60% of international travellers had taken out travel insurance, compared with just 35% before the pandemic.

Although the sector was severely impacted by the health crisis, with a 55% drop in contract volume in 2020, it is now showing a dynamic recovery. This growth is being driven by heightened awareness of travel-related risks, an increase in international departures (22% in 2023 compared to 2022) and changing regulations, with some countries making travel insurance mandatory for entry into their territory (e.g. Thailand, United Arab Emirates).

B2C digital platforms, driving growth in travel insurance

The market for B2C digital platforms dedicated to travel insurance is expanding rapidly, driven by the boom in online commerce and the digitization of financial services. By 2023, over 70% of travel insurance policies will have been taken out via online platforms, compared with 45% in 2019. This trend is set to continue, with a compound annual growth rate (CAGR) of 12.8% by 2030.

The rise of online comparators and insurers is driven by increased demand for fast, personalized solutions. Digital underwriting volume has jumped by 38% between 2021 and 2023, while mobile platforms now account for over 50% of sales.

Expansion driven by several key factors

The travel insurance market is enjoying sustained growth, driven by several factors. Firstly, the increase in the number of international trips, which jumped by 22% in 2023 compared to 2022, is driving greater demand for appropriate protection. In addition, travelers are now more aware of the risks associated with travel, particularly in terms of health, flight cancellations and baggage loss, prompting them to take out specific coverage.

From a regulatory point of view, more and more countries now require travel insurance as a condition of entry into their territory. This is notably the case in Thailand, the United Arab Emirates and Cuba, which require proof of insurance to cover medical expenses in the event of an emergency.

Trends vary by region

Growth in the travel insurance market is not uniform across the globe. In Europe and North America, sales are already well established, particularly for premium products offering extensive coverage and advanced assistance services. These more mature markets are evolving towards ever more flexible and customizable solutions.

Conversely, the Asia-Pacific region is expanding more rapidly, driven by the rise in intra-regional tourism and the emergence of a middle class eager to travel more. The digitalization of the sector is particularly marked here, with growing adoption of online comparators and mobile insurance solutions.

The Latin American and African markets, though less developed, offer strong growth potential. Increased accessibility to digital services, coupled with growing demand for affordable protection, should accelerate the penetration of travel insurance in these regions.

HelloSafe: world leader in insurance comparison

Already present in over 15 countries worldwide, HelloSafe stands out for its advanced comparison technology, which helps users find the insurance that meets their needs, entirely anonymously. Building on its international success, the platform continues its commitment by going one step further and offering an array of tools with new services for travelers.

HelloSafe's new travel insurance tools in France

As part of this launch, HelloSafe now offers a set of three innovative services designed to simplify the travel insurance process:

A unique travel insurance comparator

This travel insurance comparator enables users to select the right insurance for their destination by analyzing dozens of partners in just a few clicks. They have also developed a tool for comparing the best cancellation insurance. Customers can purchase policies directly on the platform, and are supported by a team of professionals. HelloSafe's travel insurance comparators are already deployed in 12 countries, and will soon be available in over 30 countries.

An application for checking bankcard insurance

HelloSafe also offers a tool for checking the insurance cover included with bank cards, so that cardholders can quickly find out if they are covered in the event of a claim. Whether it's hospitalization abroad, flight cancellation or baggage loss, this tool guides users in understanding and using the insurance offered by their bank card. The tool is already deployed in France, the United States, Canada and Belgium, and will be rolled out in some twenty new countries by the end of 2026.

A visa assistance tool

For international travelers, HelloSafe has developed a visa-assistance tool to provide the most up-to-date information on the formalities to be completed in every country in the world, and to help with the administrative procedures involved in obtaining a visa.

Digitalization based on AI

With consumers becoming increasingly demanding and connected, digitalization is redefining the global travel insurance market. HelloSafe makes it possible to compare and purchase insurance in just a few clicks, transforming what was once a complex process into a fluid, intuitive experience. The integration of technologies such as interactive chatbots, capable of instantly answering users' questions, or needs analysis algorithms, which recommend personalized offers, are revolutionizing the sector. HelloSafe stands out in particular thanks to its artificial intelligence-based comparison technology, which guarantees total transparency and an optimized search, even for the most demanding travelers.

About HelloSafe

HelloSafe is a leading platform for the comparison of financial products (insurance, credit and investments) operating in over 15 countries. Thanks to its proprietary technology, HelloSafe offers free, high-performance and anonymous comparators and calculators, as well as up-to-date expert content. Our mission: to enable users to make the best choices for their money by accessing the best offers on the market at the right price.