Is One Call a Good Insurance Company?
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Our articles are written by experts in their fields (finance, trading, insurance etc.) whose signatures you will see at the beginning and at the end of each article. They are also systematically reviewed and corrected before each publication, and updated regularly.
Discover the methodologyYou are considering buying an insurance policy at One Call and are wondering if One Call is the best insurer for you?
You've come to the right place!
In the below guide you’ll find everything you need to know about One Call: expert and consumers reviews, insurance policies detailed, recommendation, contact and much more.
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Safe's mission is to help anyone trying to get the best value for money deal on personal insurance making the right decision. We've analyzed over 1000 insurance companies and contracts. You will find below our independent and neutral rating and evaluation for One Call.
Who is One Call?
One Call Insurance was founded in 1995 and they offer whole of the UK great car insurance quotes, as well as offering home insurance, van insurance, commercial insurance, short term insurance, learner driver insurance and travel insurance. One call insurance is underwritten by a number of insurers like Aviva, Ageas, Covea, Highway, Allianz, Sabre, Coplus, Equity Red Star, Midas, AXA, Zenith, Bell, LV etc, all authorized and regulated by the Financial Conduct Authority.
What are the main insurance policies available at One Call?
Let's discover below main insurance policies offered by One Call.
| Safe overall rate | Our reviews | |
|---|---|---|
| Car insurance | Get to know more | |
| Travel insurance | Get to know more | |
| Home insurance | Get to know more |
One Call expert and consumers reviews: Defaqto, TrustPilot
One Call is regularly audited by Defaqto expert rating. Defaqto ranks each company as well as policies with scores of 1 to 5 stars. Cover details, admin fees, value for money, claim and complaint process and more are analyzed and weighted.
Consumers, on the other hand, can write down their opinions on independent websites such as TrustPilot, Reevoo or Reviews which give great insights on claim process and refund as well as customer service at One Call.
| Defaqto | |
|---|---|
| Car insurance | 1 |
| Home insurance | Not available |
Is One Call a good car insurance company?
4,2 Safe overall rating for One Call car insurance
One Call offers a wide range of policies such as Comprehensive Car Insurance, Black Box Insurance, Temporary Car Insurance, Learner Driver Insurance, Van Insurance and Classic Car Insurance.
Providing basic Breakdown Cover and Motor Legal Cover across most of their policies is what differentiates them from their competitors all while offering the customers maximum value for their money.
We would recommend this company to anyone looking a reasonable priced insurance policy that comes with several benefits as standard.
In addition to typical car insurance coverage choices, One Call offers, among other options:
Breakdown cover
One Call Insurance offers free Basic Breakdown Cover to across the following: Comprehensive Car Insurance, Black Box Insurance and Classic Car Insurance. In total, they have 3 levels of covers:
Basic (Rescue): this cover is subject to a call-out excess of £20 and comes with the following benefits:
- Roadside assistance in the event of a breakdown
- Onward transport in case your vehicle cannot be repaired on the roadside
- Limited number of 2 call-outs per year
Gold (Rescue Plus & Home Start): this cover is not subject to any excess. In addition to the benefits that come with the Basic cover, you can expect the following: - Breakdown assistance at your home
- Wheel changes
- Overnight accommodation
- Unlimited call-outs per year
- Recovery of any caravan attached to your vehicle
Platinum (Rescue Plus & Europe): in addition to the benefits that come with the Gold Breakdown Cover, you are also covered for the following: - Mis-fuel
- Lost keys
- Breakdown assistance in the EU
Windscreen cover
- One Call Insurance does not offer Windscreen Cover as a policy upgrade.
- Windscreen Cover is available as standard across the Comprehensive Car Insurance Policy, and the comprehensive level of the Black Box Insurance.
- It covers windscreen and windows.
Motor legal protection
Motor Legal Cover not available as policy upgrade
Personal injury policy
Details not stated.
Besides main car insurance coverage, you can also get extra car insurance options at One Call. Get to know more, read our complete review on One Call car insurance.
Is One Call a good travel insurance company?
4,3 Safe overall rating for One Call travel insurance
One Call's travel insurance policies are administered by Just Travel Cover which is underwritten by a wide range of leading travel insurance companies in the UK such as AIG, Good2Go, Beyond Travel, Arch and Avion. Just Travel Cover and One Call Insurance are both authorised and regulated by the Financial Conduct Authority.
The company offers a wide range of Single and Annual Multi Trip insurance across 3 levels of cover: Bronze, Silver and Gold. The medical emergency cover limit can get as high as £15M and the cancellation cover limit as high as £12,500 depending on which underwriter you choose.
In addition to the main insurance policies, you can also opt for optional covers such as Winter Sports, Golf, Business Travel, Cruise, and Wedding Cover. Due to the high customer satisfaction rate on TrustPilot as well as the high Defaqto ratings of the underwriters, we would recommend One Call to anyone looking for several options in terms of level of cover and price for their Single or Annual Multi Trip Insurance policy.
For single and annual multi-trip cover, age and maximum number of days limits at One Call are:
| Main travel insurance policies | Available at One Call |
|---|---|
| One Call maximum number of days limit | Single Trip: Up to 365 days |
| One Call age limit | Single Trip: 79 years |
You will find One Call cover details (compensations, deductibles, extras etc.) for single and annual multi-trip policies in our review.
Besides main travel insurance policies, One Call also provides extra cover such as:
- backpackers travel insurance
- long stay travel insurance
- winter sports cover
- golf cover
- cover for business trips
- cruise gear
- gadget cover
Other upgrades available at One Call are:
- Terrorism Cover
- Wedding Cover
- Hazardous Activities and Sports
>> MORE: read our complete review on One Call travel insurance.
Is One Call a good home insurance company?
4,4 Safe overall rating for One Call home insurance
One call insurance is underwritten by a number of insurers like Ageas, Axa, Allianz, Bell, LV. However, the Home emergency and Legal Protection services are administered and underwritten by One Call.
One call offers only one level of cover which includes insurance services for buildings and contents of buildings.
The buildings cover offers owner liability cover of up to £2M, 10% of sum insured for alternative accommodation, trace access cover of £5000, cover for burst pipe, ground water, underground services, subsidience, flooding. There is also the option to get legal protection cover and ‘home emergency’ cover as optional extras.
Contents insurance protects your belongings from damage, fire and theft, with an option for accidental damage. One Call in collaboration with Alianz offers up to £75000 for content building insurance, £3000 worth of cover for student's belongings, £5000 worth of cover for business equipment and many others. Their services are recommended as they offer affordable insurance rates.
They have a high rating of 4,5/5 on Review.io and a high rating of 4,4/5 rating on TrustPilot. There is no recorded rating on Defaqto. Their services are recommended as they are reliable and offer affordable insurance.
One Call building insurance
You will find below building main insurance details for the Home Insurance cover at One Call:
- Maximum sum insured for your property: £500 000
- Owner's liability: £2 000 000
- Alternative emergency accomodation: 10% of sum insured
- Period of home's unoccupancy cover: 60 days
- Trace and access: £5 000
- Keys cover: £1 000
- Subsidence excess: Not Stated
Alongside building insurance, you can get additional cover such as:
| Home building insurance extras | |
|---|---|
| Home emergency |
|
| Boiler cover |
|
| Family legal protection |
|
One Call contents insurance
You will find below contents insurance details for the Home Insurance cover at One Call:
- Maximum sum insured for your contents: £75 000
- Alternative emergency accomodation: 10% of sum insured
- Single item limit: 15% of content sum insured
- Contents in the open: £1 000
- Contents in outbuildings: 15% of content sum insured
- Money / credit card kept at home: £500 / Not Stated
- Items temporarily removed from home: £3 000
Alongside contents insurance, you can get additional cover such as:
| Home contents insurance extras | |
|---|---|
| Accidental damage cover | Optional extra |
| Personal possessions cover |
|
| Mobile cover | Not Covered |
| Bike cover |
|
Standard excess to report a claim at One Call is Not Stated.
You will find exhaustive cover details, administration fees, contacts etc. on One Call home insurance on our review below.
>> MORE: read our complete review on One Call home insurance.
| Life insurance criteria | |
|---|---|
| Minimum age | |
| Maximum age | |
| Pay-out | |
| Extras | |
| Terminal illness |
One Call discount codes, promos and vouchers
| Discounts and promo codes available | |
|---|---|
| Car insurance |
|
| Travel insurance | No discounts mentioned on One Call's website. |
| Home insurance | No discount available. |
How to contact One Call?
Find out how to contact and log in to One Call on our contact page.
