Allianz Global Assistance Travel Insurance Review and Quotes

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Nishadh Mohammed updated on July 27, 2020

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It might be the least exciting thing about your journey. But travel insurance is a must-have when it comes to getting assistance from the other side of the world.

Are you aware of this and are here to know whether Allianz Global Assistance is the right company to go on holidays with?

In this definitive Allianz Global Assistance review, we will tell you everything you need to know about their travel insurance policies: coverage options, prices, contact details, cancellation or claim process and much more. Let’s dive in!

Is Allianz Global Assistance the best travel insurance for you?

Always just going for the cheapest travel insurance might not be the best option when it comes to getting assistance or a refund abroad.

At Safe, we strive to help any people travelling from the UK to get the best travel insurance to leave home with complete peace of mind. This is why we’ve dug into Allianz Global Assistance travel insurance policy booklet and attributed our own neutral rating based on five weighted criteria as shown below.

4,1 Safe overall rating for Allianz Global Assistance

Safe ratingOur opinion
Customer service & satisfaction

High customer satisfaction rate 4.5/5 on Feefo
Easily accessible policy documents
5 star rating on Defaqto
Low customer satisfaction rate 1.7/5 on TrustPilot

Cover provided

Policies available across 3 levels of cover
High emergency medical expense cover limit of up to £10M
High cancellation cover limit of up to £5,000
Wide range of activities included as standard
Backpacker Travel Insurance available

Value for money

Fairly priced premiums
Children not covered for free

Financial strength

Allianz Assistance is a trading name of AWP Assistance UK Ltd and authorised and regulated by the Financial Conduct Authority (FCA)

Technology

Online quote generation
Online claims process available
No customer portal
No live chat feature

Safe rating for Allianz Global Assistance travel insurance

Allianz Global Assistance travel insurance reviews by expert and consumers

Review organisationAllianz Global Assistance travel insurance reviews
Defaqto expert

Bronze: 1
Silver: 4
Gold: 5

TrustPilot

1,7/5 based on more than 17 opinions

Consumer satisfaction rates on reviews for Allianz Global Assistance holiday insurance

To check if Allianz Global Assistance is the right travel insurance for you, you can use our free travel insurance comparison tool and get quotes from main travel insurance companies in a few seconds only. 100% anonymous and free.

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What does Allianz Global Assistance travel insurance cover?

Allianz Global Assistance travel insurance offers different travel insurance covers to suit any traveller needs, whether you’re leaving for three days alone in Scotland or six months in Antarctica with your partner or whole family.

Allianz's Travel Insurance Policies are available for individuals, couples, families and groups.

Allianz Global Assistance single-trip and annual multi-trip travel insurances

Single and annual multi-trip days and age limits at Allianz Global Assistance
Maximum days per trip

Single Trip: 180 days
Annual Multi Trip: 31 days
Backpacker: 365 days

Maximum age limit

Single Trip: 75 years
Annual Multi Trip: 75 years
Backpacker: 35 years

Maximum days and age limit for single-trip and annual multi-trip policies at Allianz Global Assistance

You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Allianz Global Assistance:

Policy name

BronzeSilverGold
Defaqto expert rating
145
Excess (if not stated)
£100£75£50
Medical expenses
£2M£5M£10M
Trip cancellation / curtailment
£1,000£2,500£5,000
Delayed departure 12 hours
£10£20£30
Delayed departure max
£100£250£300
Baggage & belongings
x£1,500 £2,000
Money including cash
x£500£500
Repatriation
£2M£5M£10M
Personal liability
£1M£1.5M£2M
Personal accident (excess £0)
£5,000£15,000£20,000
Legal expenses
(excess £0)
£5,000£15,000£25,000
Hospital benefit
(excess £0)
xxx
Accommodation cover
£1,000£2,500£5,000
Pet care (excess £0)
xxx
SAFI*
x£1,500x
Medical screening
xxx
Cruise / winter sports / golf
OptionalOptionalOptional
Allianz Global Assistance travel insurance in details

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Allianz Global Assistance backpacker travel insurance

Backpacker Travel Insurance Policy is available at Allianz and it comes with the following benefits:

  • Up to £2,500 cancellation cover
  • Up to £5M medical emergency cover
  • Up to £25,000 legal expenses cover
  • Up to £2M personal liability cover.

Allianz Global Assistance winter sports travel insurancet

The winter sports travel insurance is usually an option that you can take on top of your single or annual multi-trip policy.

Optional Winter Sports Cover is available at Allianz and it comes with the following features and benefits:

  • Available across 2 levels of cover: Silver and Gold
  • Up to £300 ski pack cover
  • Up to £400 ski equipment that you own cover
  • Up to £300 ski equipment that you hired cover
  • Up to £200 piste closure cover
  • Up to £300 delayed ski equipment cover
  • Up to £250 avalanche cover.

What are the other travel insurance options available at Allianz Global Assistance?

Travel insurance options at Allianz Global Assistance
Allianz Global Assistance golf cover

Optional Golf Cover is available at Allianz and it comes with the following features and benefits:

  • Available across 2 levels of cover: Silver and Gold
  • Up to £1,500 for golf equipment that you own
  • Up to £200 for delayed golf equipment
  • Up to £375 green fees cover
  • Up to £50 Hole-In-One cover.
Allianz Global Assistance business cover

Optional Business Travel Insurance is available at Allianz and it comes with the following features and benefits:

  • Available across 2 levels of cover: Silver and Gold
  • Up to £1,000 replacement of business associate in case you cannot proceed with the business trip
  • Up to £500 business equipment cover
  • Up to £350 business samples cover.
Allianz Global Assistance cruise cover

Optional Cruise Extension Cover is available at Allianz and it comes with the following features and benefits:

  • Available across 2 levels of cover: Silver and Gold
  • Up to £1,500 for missed port departure
  • Up to £1,500 cabin confinement cover
  • Up to £500 missed excursions cover
  • Up to £500 for skipped or changed port stops
  • Up to £1,000 cruise interruption cover.
Allianz Global Assistance gadget cover

Not Available

Allianz Global Assistance other extras

The following are additional travel upgrades available at Allianz:

  • Collision Damage Waiver
  • Rental Vehicle- Key Cover.
Other travel insurance policy options available at Allianz Global Assistance

Watch out!

Due to Brexit, some outbound flights from international airports might be delayed or cancelled. We would advise you to call Allianz Global Assistance before travelling and make sure you get the right compensation amount for your flight or journey if it is cancelled or delayed as well as for Schedule Airline Failure Cover.

How much is Allianz Global Assistance travel insurance?

You'll find below indicative quotes per level of cover at Allianz Global Assistance:

You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Allianz Global Assistance:

Policy name

BronzeSilverGold
Price - 7 days trip - 30 years old - Europe
£11.10£11.96£12.89
Price - annual policy - 30 years old - Europe
£31.29£37.69£42.07
Price - 7 days trip - 65 years old - Europe
£26.42£29.35£33.38
Price - annual policy - 65 years old - Europe
£83.63£93.63£95.56
Price - 7 days trip - 30 years old - USA
£26.09£28.69£31.52
Price - annual policy - 30 years old - USA
£65.28£75.12£80.55
Price - 7 days trip - 65 years old - USA
£60.72£65.49£71.19
Price - annual policy - 65 years old - USA
£181.31£186.62£188.61
Allianz Global Assistance travel insurance in details

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It is, however, quite difficult to give precise price ranges as Allianz Global Assistance travel insurance policy quotes will depend on a range of factors such as:

  • Your age at the time of travelling
  • The length of your stay
  • Your trip destination (Europe, North America, Worldwide)
  • The period you wish to be covered for (single trip, annual multi-trip, extension)
  • If you need specific insurance (cruise, ski, backpackers, gadget cover)
  • Your medical condition before travelling
  • Who is travelling with you (on your own, as a couple, as a family).

Can I get travel insurance discounts or promo codes at Allianz Global Assistance?

Discounts for families travelling on Annual Multi Trip Policy are available.

Use our travel insurance comparison tool to be aware of latest promo codes and vouchers available at Allianz Global Assistance.

What else should I know about Allianz Global Assistance travel insurance?

What are the general exclusions at Allianz Global Assistance travel insurance?

To be eligible for a travel insurance policy at Allianz, you must confirm that:

  • You are a resident of the UK
  • Have not yet started your trip
  • Are not aware of any reason that may lead to the cancellation of your trip.

How do I get travel insurance quote from Allianz Global Assistance?

Nothing easier. Use our 100% online travel insurance comparison tool to compare all policies in just a few seconds, without giving any personal details. If Allianz Global Assistance is the right one for you, then just click on get quote and you'll be automatically directed through the company's sale channel.

Good to know

Shopping around while shopping for personal insurance and not auto-renewing is always the best way to get the best deal and benefit from new customers discounts.

How do I log in to Allianz Global Assistance website?

There is no login on the Allianz Assistance Insurance website.

How to claim at Allianz Global Assistance travel insurance?

There are 4 ways to make a claim: Phone call, online, email and writing a letter.

How to claim on Allianz Global Assistance travel insurance?
Claim by mail

Allianz Assistance,
Travel Insurance Claims,
PO Box 451, Feltham,
TW13 9EE

Claim by email
[email protected]
Claim online

To make a claim online, you can visit this page and fill in the online claims form

Claim by phone

020 8603 9958

How to make a claim on Allianz Global Assistance travel insurance

How do I contact Allianz Global Assistance travel insurance?

Allianz Global Assistance contact phone numbers

ServicesPhone numbersOpening hours
Customer Service
020 8603 9653

Monday to Friday: 9am to 5pm

Medical Emergency Assistance
+44 20 8686 1666

Available 24/7

Legal Helpline
+44 20 8603 9804

Available 24/7

Medical Solutions from GP Consultations
+44 161 468 3803

Available 24/7

Allianz Global Assistance contact phone numbers

Allianz Global Assistance other contact details

Contact details
Address

Allianz Assistance travel insurance,
102 George Street,
Croydon,
CR9 6HD

Email
[email protected]
Allianz Global Assistance contact details

How to cancel your annual Allianz Global Assistance travel insurance policy?

You will find below main information to cancel your travel insurance policy at Allianz Global Assistance:

How to cancel Allianz Global Assistance travel insurance?
Cancellation fees during cooling off period of 14 days
£0
Cancellation fees outside cooling off period

No refund

Cancel by mail

Allianz Assistance travel insurance,
102 George Street,
Croydon,
CR9 6HD

Cancel by email
[email protected]
Cancel by phone

020 8603 9653

How to cancel Allianz Global Assistance travel insurance

Our opinion on Allianz Global Assistance travel insurance

Allianz Assistance is a trading name of AWP Assistance UK Ltd, a global company and is authorised and regulated by the Financial Conduct Authority (FCA).

Their travel insurance policies are available across 3 levels of cover: Bronze, Silver and Gold. Aside from Singel and Annual Multi Trip Policies, they also offer Backpacker Travel Insurance along with a wide range of optional additional covers such as winter sports, business travel insurance, golf, etc.

They have a low customer satisfaction rate on TrustPilot, however, the rate is based off of 19 opinions which may not be enough to decide on whether they're good enough or not. They also have a high customer satisfaction rate of 4,5/5 on Feefo based on more than 120 reviews. In addition to the customer satisfaction rate on Feefo, their Silver and Gold levels of cover have a 4 and 5 star rating on Defaqto.

We would still recommend Allianz's Travel Insurance to anyone looking for affordable travel insurance policies.

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Nishadh Mohammed
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Nishadh Mohammed is a seasoned news editor and financial writer, working with HelloSafe since May 2023. Nishadh has developed expertise in financial markets, insurance, and investment products, with a deep understanding of the Canadian financial landscape. He has honed his SEO skills and content marketing strategies while writing for Canadian publishing houses. Armed with a master's in Business Analytics and extensive journalistic experience, Nishadh uniquely combines data proficiency and thorough research to deliver comprehensive and accessible information.