Alpha Travel Insurance Review and Quotes
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Discover the methodologyIt might be the least exciting thing about your journey. But travel insurance is a must-have when it comes to getting assistance from the other side of the world.
Are you aware of this and are here to know whether Alpha is the right company to go on holidays with?
In this definitive Alpha review, we will tell you everything you need to know about their travel insurance policies: coverage options, prices, contact details, cancellation or claim process and much more. Let’s dive in!
Is Alpha the best travel insurance for you?
Always just going for the cheapest travel insurance might not be the best option when it comes to getting assistance or a refund abroad.
At Safe, we strive to help any people travelling from the UK to get the best travel insurance to leave home with complete peace of mind. This is why we’ve dug into Alpha travel insurance policy booklet and attributed our own neutral rating based on five weighted criteria as shown below.
4,7 Safe overall rating for Alpha
| Safe rating | Our opinion | |
|---|---|---|
| Customer service & satisfaction |
High customer satisfaction rate of 4.7/5 based on over 15.7K reviews | |
| Cover provided |
Covers available for wide range of travellers such as Backpackers, Families, Couples, Group travellers, Students | |
| Value for money |
Fairly priced premiums | |
| Financial strength | Alpha Travel Insurance is underwritten by tifgroup formally known as Travel Insurance Facilities Group which has been in the industry since 1996 and is regulated by the Financial Conduct Authority. | |
| Technology |
Online quote and claim generation and application |
Alpha travel insurance reviews by expert and consumers
| Review organisation | Alpha travel insurance reviews |
|---|---|
| Defaqto expert | Not available |
| TrustPilot | 4,6/5 based on more than 16K opinions |
To check if Alpha is the right travel insurance for you, you can use our free travel insurance comparison tool and get quotes from main travel insurance companies in a few seconds only. 100% anonymous and free.
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What does Alpha travel insurance cover?
Alpha travel insurance offers different travel insurance covers to suit any traveller needs, whether you’re leaving for three days alone in Scotland or six months in Antarctica with your partner or whole family.
Alpha Travel Insurance is available for families, groups and couples.
Alpha single-trip and annual multi-trip travel insurances
| Single and annual multi-trip days and age limits at Alpha | |
|---|---|
| Maximum days per trip | Single trip: up to 94 days |
| Maximum age limit | Single Trip- 85 years old |
You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Alpha:
Policy name | Alpha Zero | Alpha 50 | Alpha 75 | Alpha 100 | Alpha 150 | Alpha 175 |
|---|---|---|---|---|---|---|
| Excess (if not stated) | £0 | £50 | £75 | £100 | £150 | £175 |
| Medical expenses | £10M | £10M | £10M | £10M | £10M | £10M |
| Trip cancellation / curtailment | £125 000 | £125 000 | £125 000 | £125 000 | £125 000 | £125 000 |
| Delayed departure 12 hours | £20 | £20 | £20 | £20 | £20 | £20 |
| Delayed departure max | £160 | £160 | £160 | £160 | £160 | £160 |
| Baggage & belongings | £1500 | £1500 | £1500 | £1500 | £1500 | £1500 |
| Money including cash | £300 | £300 | £300 | £300 | £300 | £300 |
| Repatriation | £10M | £10M | £10M | £10M | £10M | £10M |
| Personal liability | £2M | £2M | £2M | £2M | £2M | £2M |
| Personal accident (excess £0) | £15 000 | £15 000 | £15 000 | £15 000 | £15 000 | £15 000 |
| Legal expenses (excess £0) | £10 000 | £10 000 | £10 000 | £10 000 | £10 000 | £10 000 |
| Hospital benefit (excess £0) | £25 for every 24 hours up to £1000 | £25 for every 24 hours up to £1000 | £25 for every 24 hours up to £1000 | £25 for every 24 hours up to £1000 | £25 for every 24 hours up to £1000 | £25 for every 24 hours up to £1000 |
| Accommodation cover | £100 | £100 | £100 | £100 | £100 | £100 |
| SAFI* | £1000 | £1000 | £1000 | £1000 | £1000 | £1000 |
| Cruise / Business / Winter Sports | Optional | Optional | Optional | Optional | Optional | Optional |
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Alpha backpacker travel insurance
Backpacker Insurance Policy is available at Alpha Travel Insurance and it comes with the following benefits:
- Cover available for up to 24 months subject to your age and countries of destination
- Extension of cover while you're still on your trip provided you let them know more in advance before the expiration of your policy and the extention is not more than 24 months
- 2 trips home for up to 21 days on each trip
- 4 packs of activities available to choose from with the following activities included free of charge: Archery, Aerobics, Amateur Athletic Field Events, Ameteur Athlestic Track Events, Visiting Animal Santuary (Non-Big game animals), Fishing/Angling in fresh water
- 24/7 access to an emergency assistance helpline that is managed by doctors
- Up to £10 million for medical emergencies inclusive of medical expenses and repatriation
- Discounts available for couples travelling together and returning customers
- Optional covers for phone, gadgets, scheduled airline failure that leads to added stop-over extension when connecting flights.
Alpha winter sports travel insurancet
The winter sports travel insurance is usually an option that you can take on top of your single or annual multi-trip policy.
Winter Sports Travel Insurance cover option is available in the UK, Europe and Worldwide. The cover is available across 6 levels which vary according to the amount of excess you pay. It covers Snowboarding and Skiing trips, couple breaks, Wintersports festivals, Last minute bookings and activity and adventure filled holidays.
You can expect the following benefits if you opt for a Winter Sport Travel Insurance:
- Discounts for couples
- 24/7 helpline
- Up to £250 if you hired winter sport equipment that got lost, damaged or stolen
- Up to £50 if your lift pass is lost or stolen
- Up to £500 if the winter sport equipement you own is lost, stolen or damaged
- Up to £10 million medical emergency cover
- Cover also includes air ambulance, mountain rescue, and avalanches as well as cancellations, personal belongings, medical emergencies, travel documents, cash, etc.
What are the other travel insurance options available at Alpha?
| Travel insurance options at Alpha | |
|---|---|
| Alpha golf cover | Alpha used to offer golf insurance through Insurance Fair but Insurance Fair has stated on their site that they no longer offer Golf Insurance. |
| Alpha business cover | The Multi Trip Insurance is available for both leisure and business travel. |
| Alpha cruise cover | A Cruise Extension Cover is available at Alpha Insurance. It comes with the following benefits:
|
| Alpha gadget cover | Alpha Travel Insurance has partnered with Taurus Insurance to provide their customers with Gagdet Travel Insurance. The following are the benefits that come with this cover:
|
| Alpha other extras | The following additional upgrades are available:
|
Watch out!
Due to Brexit, some outbound flights from international airports might be delayed or cancelled. We would advise you to call Alpha before travelling and make sure you get the right compensation amount for your flight or journey if it is cancelled or delayed as well as for Schedule Airline Failure Cover.
How much is Alpha travel insurance?
You'll find below indicative quotes per level of cover at Alpha:
You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Alpha:
Policy name | Alpha Zero | Alpha 50 | Alpha 75 | Alpha 100 | Alpha 150 | Alpha 175 |
|---|---|---|---|---|---|---|
| Price - 7 days trip - 30 years old - Europe | £16,32 | £11,60 | £10,31 | £9,45 | £8,59 | £8,16 |
| Price - annual policy - 30 years old - Europe | £46,09 | £32,75 | £29,11 | £26,69 | £24,26 | £23,05 |
| Price - 7 days trip - 65 years old - Europe | £22,84 | £16,23 | £14,42 | £13,22 | £12,02 | £11,42 |
| Price - annual policy - 65 years old - Europe | £71,71 | £50,95 | £45,29 | £41,51 | £37,74 | £35,85 |
| Price - 7 days trip - 30 years old - USA | £38,34 | £27,24 | £24,22 | £22,20 | £20,18 | £19,17 |
| Price - annual policy - 30 years old - USA | £86,68 | £61,59 | £54,74 | £50,18 | £45,62 | £43,34 |
| Price - 7 days trip - 65 years old - USA | £53,68 | £38,14 | £33,90 | £31,08 | £28,25 | £26,84 |
| Price - annual policy - 65 years old - USA | £134,82 | £95,80 | £85,15 | £78,06 | £70,96 | £67,41 |
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It is, however, quite difficult to give precise price ranges as Alpha travel insurance policy quotes will depend on a range of factors such as:
- Your age at the time of travelling
- The length of your stay
- Your trip destination (Europe, North America, Worldwide)
- The period you wish to be covered for (single trip, annual multi-trip, extension)
- If you need specific insurance (cruise, ski, backpackers, gadget cover)
- Your medical condition before travelling
- Who is travelling with you (on your own, as a couple, as a family).
Can I get travel insurance discounts or promo codes at Alpha?
The following discounts are available:
- You get 15% discount if you apply for a quote online
- Discount for couples is available but they did not disclose any figure or percentage on their website.
Use our travel insurance comparison tool to be aware of latest promo codes and vouchers available at Alpha.
What else should I know about Alpha travel insurance?
What are the general exclusions at Alpha travel insurance?
To be eligible for an Alpha Travel Insurance Policy everyone named in the insurance schedule:
- Should be a resident of the UK, Channel Islands or BFPO
- Is not already abroad when the cover starts
- Will be travelling during the period of insurance unless you've agreed otherwise with the insurance company
- Is fit to travel and or has disclosed information on any existing health condition
- Is not traveling for more than 3 days in your home country
- Is not going for cruise trip unless they've paid for the cruise extension cover
How do I get travel insurance quote from Alpha?
Nothing easier. Use our 100% online travel insurance comparison tool to compare all policies in just a few seconds, without giving any personal details. If Alpha is the right one for you, then just click on get quote and you'll be automatically directed through the company's sale channel.
Good to know
Shopping around while shopping for personal insurance and not auto-renewing is always the best way to get the best deal and benefit from new customers discounts.
How do I log in to Alpha website?
Through the customer portal which you can access here, you can get access to the following:
- You can create your account for free
- You can get access to your policy documents and download them wherever and whenever you please
- You can get access to purchase quotes and also edit them
- You also get access to exclusive customer deals.
Account Creation and Log In Process
- Before accessing the customer portal, you will need to create an account first. Information needed to create your customer portal account will include first and last name, postcode, date of birth, email and a password of your choice.
- Once your account is created, you can easily log in to the customer portal by using your email and password.
How to claim at Alpha travel insurance?
There are 3 ways to make a claim. To make a claim, you need to download a claims form which is available at Alpha's website and attached all the relevant documents along with it. You can submit the claim either online through the website, via email or send it to the Alpha via post mail.
| How to claim on Alpha travel insurance? | |
|---|---|
| Claim by mail | Tifgroup Claims |
| Claim by email | [email protected] |
| Claim online | Visit this page to find the type of claim you intend to make and follow the claim process. |
| Claim by phone | +44 (0) 333 999 2698 |
How do I contact Alpha travel insurance?
Alpha contact phone numbers
| Services | Phone numbers | Opening hours |
|---|---|---|
| Customer service | 0333 999 2676 | Monday to Friday: 8am - 6pm |
| Medical Emergency | 0333 003 7388 | Available 24/7 |
| Gadget Claims | +44 (0) 203 829 6678 | Monday to Friday: 9am to 5pm |
Alpha other contact details
| Contact details | |
|---|---|
| Address | Alpha Travel Insurance, Infinity Insurance Solutions |
| [email protected] |
How to cancel your annual Alpha travel insurance policy?
You will find below main information to cancel your travel insurance policy at Alpha:
| How to cancel Alpha travel insurance? | |
|---|---|
| Cancellation fees during cooling off period of 14 days | £0 |
| Cancellation fees outside cooling off period | £15 admin fee |
| Cancel online | You can cancel your policy by filling the fields in the 'Cancel Policy' page (https://www.alphatravelinsurance.co.uk/cancel-policy/) and submitting it for cancellation. |
Our opinion on Alpha travel insurance
Alpha Travel Insurance started offering their insurance packages back in 2006 and were mainly focused on providing backpackers with travel insurance. As the company grew, in 2012, they decided to expand and offer more travel insurance policies to their customers.
Alpha Travel Insurance offers wide range of travel insurance as well as additional covers such as Cruise Extension, Gadget Cover, Events and Festivals, etc at reasonable prices. Another advantage that comes with Alpha's products is that their travel insurance policies have no upper age limit.
The company is transparent and offers all policy wordings for their insurance policies on their website and have a high customer satisfaction rate of 4.7/5 on Trust Pilot.
Overall, we would recommend this travel insurance company to anyone looking to be insured during their travel whether it is a Single Trip, Multi, Long Stay or a Wintersport Trip.
