Esure Travel Insurance Review and Quotes

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Nishadh Mohammed updated on July 27, 2020

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It might be the least exciting thing about your journey. But travel insurance is a must-have when it comes to getting assistance from the other side of the world.

Are you aware of this and are here to know whether Esure is the right company to go on holidays with?

In this definitive Esure review, we will tell you everything you need to know about their travel insurance policies: coverage options, prices, contact details, cancellation or claim process and much more. Let’s dive in!

Is Esure the best travel insurance for you?

Always just going for the cheapest travel insurance might not be the best option when it comes to getting assistance or a refund abroad.

At Safe, we strive to help any people travelling from the UK to get the best travel insurance to leave home with complete peace of mind. This is why we’ve dug into Esure travel insurance policy booklet and attributed our own neutral rating based on five weighted criteria as shown below.

4,6 Safe overall rating for Esure

Safe ratingOur opinion
Customer service & satisfaction

3.7/5 customer satisfaction rate on Trust Pilot
5 star Defaqto rating
Claim process is stress free
Easily accessible policy documents

Cover provided

3 levels of cover available
Medical emergency cover up to £10 million
Upper age limit of 85 for single trip policy and 79 for multi trip policy
Lack of wide range of covers such as Long Stay and Backpacker

Value for money

Up to 6 children are covered for free under the family policy
Up to 20% discount if you sign up with them online
Fairly priced premiums

Financial strength

Esure is part of Esure Group that owns a number of other insurance brokers and has been in the market for more than 20 years. The company's vast experience in insurance industry and several products gives it the ability to pay out claims.

Technology

Availability of both Live Chat and Chat Bot
Online quote generation and application process available
User friendly website
A functional customer portal is available

Safe rating for Esure travel insurance

Esure travel insurance reviews by expert and consumers

Review organisationEsure travel insurance reviews
Defaqto expert

5

TrustPilot

3,7/5 based on more than 8300 opinions

Consumer satisfaction rates on reviews for Esure holiday insurance

To check if Esure is the right travel insurance for you, you can use our free travel insurance comparison tool and get quotes from main travel insurance companies in a few seconds only. 100% anonymous and free.

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What does Esure travel insurance cover?

Esure travel insurance offers different travel insurance covers to suit any traveller needs, whether you’re leaving for three days alone in Scotland or six months in Antarctica with your partner or whole family.

Esure's Travel Insurance Policies are available for families and couples.

Esure single-trip and annual multi-trip travel insurances

Single and annual multi-trip days and age limits at Esure
Maximum days per trip

Single trip: up to 94 days
Annual Multi Trip: unlimited number of trips no longer than 62 days

Maximum age limit

65 years old

Maximum days and age limit for single-trip and annual multi-trip policies at Esure

You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Esure:

Policy name

Essential ClassicExtra
Excess (if not stated)
£175£100£0
Medical expenses
£5M£7,5M£10M
Trip cancellation / curtailment
£2500£2500£2500
Delayed departure max
£250 £300£500
Baggage & belongings
£300£500£700
Money including cash
£250£400£500
Repatriation
£200 000£200 000£200 000
Personal liability
£2M£2M£2M
Personal accident
£10 000£15 000£30 000
Legal expenses
£20 000£25 000£50 000
Hospital benefit
£500£750£1000
Accommodation cover Duriing Natural Catastrophe
£1000£1500£2000
Pet care (excess £0)
£250 £500£750
SAFI*
£2500£2500£2500
Cruise / Business / Winter Sports / Wedding / Golf
OptionalOptionalOptional
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Esure winter sports travel insurancet

The winter sports travel insurance is usually an option that you can take on top of your single or annual multi-trip policy.

The Winter Sports Cover is available as an additional cover and comes with the following benefits:

  • Up to £1,000 if your winter sports equipment is lost, stolen or damaged
  • Up to £500 if your winter sport equipment is delayed
  • Up to £500 if you are unable to use your ski pack
  • Up to £1,000 if the piste is closed.

What are the other travel insurance options available at Esure?

Travel insurance options at Esure
Esure golf cover

Esure offers Golf Cover as an additional cover and it comes with the following:

  • Up to £1,500 for loss, theft or damage to golf equipmemt and clothes provided that it doesn't exceed £300 per item or article
  • Up to £500 to hire golf equipment (£100 per 24 hours) if your golf equipment is temporarily lost
  • Up to £250 if you are unable to play golf
  • Up to £75 if you get a hole in one.
Esure business cover

Esure offers a Business Extension cover and it comes with the following benefits:

  • Up to £2,000 if your business equipment is lost or stolen
  • Up to £1,000 if you are unable to start or proceed with your business trip
  • Up to £500 if your business equipment is delayed
  • Up to £500 if your business cash is lost or stolen.
Esure cruise cover

A Cruise Extension Cover is available at Esure Insurance and it comes with the following benefits:

  • Up to £1,000 if you miss your sailing
  • Up to £500 if you cannot go on a shore excursion
  • Up to £1,000 if the ship's itinery changes
  • Up to £1,000 if your formal cruise attire is lost or stolen
  • Up to £1,000 if you end up being confined to your cabin.
Esure gadget cover

Esure's Gadget Insurance is arranged and administered by Taurus Insurance Services Limited and underwritten by AmTrust Europe Limited. It comes with the following benefits:

  • Up to £1,000 for theft, malicious damage, loss or accidental damage subject to a deductible of £175
  • Up to £500 for a single item, pair or set subject to a deductible of £175
  • Up to £1,000 for unauthorised usage of gadget.
Esure other extras

Wedding Cover is available at Esure Insurance and comes with the following benefits:

  • Up to £500 if wedding rings are lost or stolen
  • Up to £1,000 if wedding gifts are lost or stolen
  • Up to £2,000 if wedding attire is lost, stolen or damaged
  • Up to £500 if wedding photos are stolen or lost.
Other travel insurance policy options available at Esure

Watch out!

Due to Brexit, some outbound flights from international airports might be delayed or cancelled. We would advise you to call Esure before travelling and make sure you get the right compensation amount for your flight or journey if it is cancelled or delayed as well as for Schedule Airline Failure Cover.

How much is Esure travel insurance?

You'll find below indicative quotes per level of cover at Esure:

You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Esure:

Policy name

Essential ClassicExtra
Price - 3 days trip - 30 years old - Europe
£13,02£15,12£21,37
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It is, however, quite difficult to give precise price ranges as Esure travel insurance policy quotes will depend on a range of factors such as:

  • Your age at the time of travelling
  • The length of your stay
  • Your trip destination (Europe, North America, Worldwide)
  • The period you wish to be covered for (single trip, annual multi-trip, extension)
  • If you need specific insurance (cruise, ski, backpackers, gadget cover)
  • Your medical condition before travelling
  • Who is travelling with you (on your own, as a couple, as a family).

Can I get travel insurance discounts or promo codes at Esure?

Yes, you can get up to 20% discount if you sign up with them online.

Use our travel insurance comparison tool to be aware of latest promo codes and vouchers available at Esure.

What else should I know about Esure travel insurance?

What are the general exclusions at Esure travel insurance?

Your insurance cover will only be valid provided that you and everyone mentioned in the policy schedule:

  • Is a resident of the UK, the Channel Islands or BFPO and not spent more than 6 months abroad during the 12 months prior to purchasing the policy
  • Is not already abroad when the cover starts
  • Is not taking a trip within the UK, Channel Islands or BFPO
  • Will be traveling during the period of insurance unless you have agreed otherwise with the insurer
  • Is not traveling against the advice of your doctor or medical professional such as a dentist
  • Is not traveling specifically to get medical treatment abroad or is aware of the need to get any medical treatment
  • Is not traveling to an area which the FCO advises against
  • Anyone aged 17 years or younger should be traveling with at least one of the named adults in the policy schedule.

How do I get travel insurance quote from Esure?

Nothing easier. Use our 100% online travel insurance comparison tool to compare all policies in just a few seconds, without giving any personal details. If Esure is the right one for you, then just click on get quote and you'll be automatically directed through the company's sale channel.

Good to know

Shopping around while shopping for personal insurance and not auto-renewing is always the best way to get the best deal and benefit from new customers discounts.

How do I log in to Esure website?

Through the Homepage, click on Log In to access the customer portal which will lead you to this page
To log in, you just need to enter your email and password and click 'Log In'
Once in, you can easily make changes to your policy, request documents as well as view your policy documents and print them.

How to claim at Esure travel insurance?

There are 3 ways to make a claim: by email, phone or by downloading the claims form and sending it by mail.

How to claim on Esure travel insurance?
Claim by mail

Tifgroup Claims
1 Tower View
Kings Hill
West Malling, Kent
ME19 4UY

Claim by email
[email protected]
Claim online

Visit this page to find the type of claim you intend to make and follow the claim process.

Claim by phone

0203 926 0271

How to make a claim on Esure travel insurance

How do I contact Esure travel insurance?

Esure contact phone numbers

ServicesPhone numbersOpening hours
Customer service
0345 600 3950

Monday to Friday: 9am - 5pm

Emergency Assistance
+44 (0)203 926 0272

Available 24/7

Legal Advice
+44 (0)345 241 1875

Monday to Friday: 8:30am to 7pm

Claims
0203 926 0271

Monday to Friday: 8am to 6pm

Renewal
0345 600 3949

Monday to Friday: 9am to 5pm

Esure contact phone numbers

Esure other contact details

Contact details
Address

esure Travel Insurance
1st Floor, Maitland House
Warrior Square, Southend-on-Sea
Essex, SS1 2JY

Email
[email protected]
Esure contact details

How to cancel your annual Esure travel insurance policy?

You will find below main information to cancel your travel insurance policy at Esure:

How to cancel Esure travel insurance?
Cancellation fees during cooling off period of 14 days
£0
Cancellation fees outside cooling off period

for single trip: 50% of premium refund
for multi trip: 5% of monthly premium refund

Cancel by phone

0345 600 3950

How to cancel Esure travel insurance

Our opinion on Esure travel insurance

Esure was founded in the year 2000 by Sir Peter Wood. The insurance company provides Car, Home and Travel Insurance.

For Travel, they provide Single Trip Policy and Annual Multi Trip Policy as the main covers. Optional additional covers available are Golf, Gadget, Cruise, Wedding and Business Covers.

Due to the above average customer satisfaction rate on Trust Pilot and a 5 star rating on Defaqto, and their competitive prices, we would highly recommend acquiring a travel insurance cover from Esure. However, due to their upper age limit, we would not advise anyone over the age of 65 to sign up with them due to the limitations put in place for people over that age.

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Nishadh Mohammed
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Nishadh Mohammed is a seasoned news editor and financial writer, working with HelloSafe since May 2023. Nishadh has developed expertise in financial markets, insurance, and investment products, with a deep understanding of the Canadian financial landscape. He has honed his SEO skills and content marketing strategies while writing for Canadian publishing houses. Armed with a master's in Business Analytics and extensive journalistic experience, Nishadh uniquely combines data proficiency and thorough research to deliver comprehensive and accessible information.