John Lewis Travel Insurance Review and Quotes
verified information
Information verified by Adeline Harmant
Our articles are written by experts in their fields (finance, trading, insurance etc.) whose signatures you will see at the beginning and at the end of each article. They are also systematically reviewed and corrected before each publication, and updated regularly.
Discover the methodologyIt might be the least exciting thing about your journey. But travel insurance is a must-have when it comes to getting assistance from the other side of the world.
Are you aware of this and are here to know whether John Lewis is the right company to go on holidays with?
In this definitive John Lewis review, we will tell you everything you need to know about their travel insurance policies: coverage options, prices, contact details, cancellation or claim process and much more. Let’s dive in!
Is John Lewis the best travel insurance for you?
Always just going for the cheapest travel insurance might not be the best option when it comes to getting assistance or a refund abroad.
At Safe, we strive to help any people travelling from the UK to get the best travel insurance to leave home with complete peace of mind. This is why we’ve dug into John Lewis travel insurance policy booklet and attributed our own neutral rating based on five weighted criteria as shown below.
3,4 Safe overall rating for John Lewis
| Safe rating | Our opinion | |
|---|---|---|
| Customer service & satisfaction |
Average customer satisfaction rate 3.5/5 on TrustPilot | |
| Cover provided |
Policies available across 3 levels of cover | |
| Value for money |
Reasonably priced premiums | |
| Financial strength | John Lewis Travel Insurance is underwritten by a panel of leading insurers in the UK such as Ageas Insurance Limited and DAS Legal Expenses Insurance Company Limited which are authorised and regulated by the Financial Conduct Authority | |
| Technology |
User friendly website |
John Lewis travel insurance reviews by expert and consumers
| Review organisation | John Lewis travel insurance reviews |
|---|---|
| Defaqto expert | Not available |
| TrustPilot | 3,5/5 based on more than 900 opinions |
To check if John Lewis is the right travel insurance for you, you can use our free travel insurance comparison tool and get quotes from main travel insurance companies in a few seconds only. 100% anonymous and free.
Find the best travel insurance in just a few seconds!
What does John Lewis travel insurance cover?
John Lewis travel insurance offers different travel insurance covers to suit any traveller needs, whether you’re leaving for three days alone in Scotland or six months in Antarctica with your partner or whole family.
John Lewis's Travel Insurance Policies are available for individuals, families and couples.
John Lewis single-trip and annual multi-trip travel insurances
| Single and annual multi-trip days and age limits at John Lewis | |
|---|---|
| Maximum days per trip | Single Trip: Not Stated |
| Maximum age limit | Single Trip: No age limit |
You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at John Lewis:
Policy Name | Essential | Plus | Premier |
|---|---|---|---|
| Excess (if not stated) | £100 | £60 | £50 |
| Medical expenses | £2M | £5M | £10M |
| Trip cancellation / curtailment | £1,000 | £5,000 | £8,000 |
| Delayed departure 12 hours | £7.5 | £20 | £30 |
| Delayed departure max | £300 | £400 | £600 |
| Baggage & belongings | x | £150 | £300 |
| Money including cash | x | £200 | £300 |
| Repatriation | £2M | £5M | £10M |
| Personal liability | £2M | £2M | £2M |
| Personal accident (excess £0) | x | £25,000 | £50,000 |
| Legal expenses (excess £0) | x | £25,000 | £50,000 |
| Hospital benefit (excess £0) | £300 | £750 | £1,500 |
| Accommodation cover | x | £1,000 | £2,000 |
| Pet care (excess £0) | x | £200 | £500 |
| SAFI* | x | £1,500 | £1,500 |
| Medical screening | x | x | x |
| Cruise cover | x | x | x |
| Winter sports | x | Optional | Optional |
| Golf Cover | x | Optional | Optional |
Find the best travel insurance in just a few seconds!
John Lewis winter sports travel insurancet
The winter sports travel insurance is usually an option that you can take on top of your single or annual multi-trip policy.
Optional Winter Sports Cover is available at John Lewis and it comes with the following as standard:
- Available across 2 levels of cover: Plus and Premier
- Up to £750 winter sports equipment cover
- Up to £600 to hire winter sports equipment
- Up to £350 ski pack cover
- Up to £500 piste closure cover
- Up to £500 avalanche cover.
What are the other travel insurance options available at John Lewis?
| Travel insurance options at John Lewis | |
|---|---|
| John Lewis golf cover | Optional Golf Cover is available at John Lewis and it comes with the following benefits:
|
| John Lewis business cover | Business Cover is available as standard at John Lewis provided that you're not doing any manual labour work. |
| John Lewis cruise cover | Not Available |
| John Lewis gadget cover | Optional Technology Cover is available at John Lewis and it comes with the following features and benefits:
|
| John Lewis other extras | Another Optional Cover available is the Wedding Cover and it comes with the following benefits:
|
Watch out!
Due to Brexit, some outbound flights from international airports might be delayed or cancelled. We would advise you to call John Lewis before travelling and make sure you get the right compensation amount for your flight or journey if it is cancelled or delayed as well as for Schedule Airline Failure Cover.
How much is John Lewis travel insurance?
You'll find below indicative quotes per level of cover at John Lewis:
You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at John Lewis:
Policy name | Essential | Plus | Premier |
|---|---|---|---|
| Price - 3 days trip - 30 years old - Europe | £8,12 | £12,34 | £15,76 |
Find the best travel insurance in just a few seconds!
It is, however, quite difficult to give precise price ranges as John Lewis travel insurance policy quotes will depend on a range of factors such as:
- Your age at the time of travelling
- The length of your stay
- Your trip destination (Europe, North America, Worldwide)
- The period you wish to be covered for (single trip, annual multi-trip, extension)
- If you need specific insurance (cruise, ski, backpackers, gadget cover)
- Your medical condition before travelling
- Who is travelling with you (on your own, as a couple, as a family).
Can I get travel insurance discounts or promo codes at John Lewis?
They do not mention any discounts on their website.
Use our travel insurance comparison tool to be aware of latest promo codes and vouchers available at John Lewis.
What else should I know about John Lewis travel insurance?
What are the general exclusions at John Lewis travel insurance?
To be eligible for a travel insurance policy at John Lewis:
- You must be a resident of the UK
- You must have not spent more than 6 months away from home in the previous 12 months prior to taking out the policy
- You must be registered with a general practitioner.
How do I get travel insurance quote from John Lewis?
Nothing easier. Use our 100% online travel insurance comparison tool to compare all policies in just a few seconds, without giving any personal details. If John Lewis is the right one for you, then just click on get quote and you'll be automatically directed through the company's sale channel.
Good to know
Shopping around while shopping for personal insurance and not auto-renewing is always the best way to get the best deal and benefit from new customers discounts.
How do I log in to John Lewis website?
Through the customer portal, you can change your password, access your policy documents and view policy details.
To access the customer portal, visit this page and log in.
How to claim at John Lewis travel insurance?
There is only one way to make a claim and that is through phone call.
| How to claim on John Lewis travel insurance? | |
|---|---|
| Claim online | Not available |
| Claim by phone | 0345 123 1160 |
How do I contact John Lewis travel insurance?
John Lewis contact phone numbers
| Services | Phone numbers | Opening hours |
|---|---|---|
| Customer Service | 0345 111 0030 | Monday to Friday: 9am to 5pm |
| Claims | 0345 123 1160 | Available 24/7 |
| Medical Emergency Claim | +44 23 8064 4633 | Available 24/7 |
| Travel Advice Line | +44 (0)345 122 8936 | Available 24/7 |
John Lewis other contact details
| Contact details | |
|---|---|
| Address | John Lewis plc, |
| https://www.johnlewisfinance.com/insurance/travel-insurance/email-us.html |
How to cancel your annual John Lewis travel insurance policy?
You will find below main information to cancel your travel insurance policy at John Lewis:
| How to cancel John Lewis travel insurance? | |
|---|---|
| Cancellation fees during cooling off period of 14 days | £0 |
| Cancellation fees outside cooling off period | No refund |
| Cancel by email | [email protected] |
| Cancel by phone | 0345 111 0030 |
Our opinion on John Lewis travel insurance
John Lewis Travel Insurance is underwritten by a panel of leading insurers in the UK such as Ageas Insurance Limited and DAS Legal Expenses Insurance Company Limited which are authorised and regulated by the Financial Conduct Authority.
They offer their main insurance policies across 3 levels of cover: Essential, Plus and Premier. In addition to the main insurance policies, optional covers such as Winter Sports, Golf and Wedding covers.
