Natwest Travel Insurance Review and Quotes

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Nishadh Mohammed updated on July 27, 2020

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It might be the least exciting thing about your journey. But travel insurance is a must-have when it comes to getting assistance from the other side of the world.

Are you aware of this and are here to know whether Natwest is the right company to go on holidays with?

In this definitive Natwest review, we will tell you everything you need to know about their travel insurance policies: coverage options, prices, contact details, cancellation or claim process and much more. Let’s dive in!

Is Natwest the best travel insurance for you?

Always just going for the cheapest travel insurance might not be the best option when it comes to getting assistance or a refund abroad.

At Safe, we strive to help any people travelling from the UK to get the best travel insurance to leave home with complete peace of mind. This is why we’ve dug into Natwest travel insurance policy booklet and attributed our own neutral rating based on five weighted criteria as shown below.

4,2 Safe overall rating for Natwest

Safe ratingOur opinion
Customer service & satisfaction

5 star rating on Defaqto
Online application process
Easily accessible policy documents
No online claims process

Cover provided

Policies available across 3 levels of cover
High medical emergency cover limit of up to £10M
High cancellation cover limit of up to £10M
No backpacker or longstay travel insurance

Value for money

Affordable premiums
Winter Sports covered as standard

Financial strength

Natwest's insurance policies are underwritten by U K Insurance Limited which is authorised by the Prudential Regulation Authority and regulated by the FCA and the Prudential Regulation Authority

Technology

Online application process
User friendly website
Customer portal available
Mobile app available
Chatbot available

Safe rating for Natwest travel insurance

Natwest travel insurance reviews by expert and consumers

Review organisationNatwest travel insurance reviews
Defaqto expert

Black: 5

TrustPilot

1,4/5 based on more than 2K opinions

Consumer satisfaction rates on reviews for Natwest holiday insurance

To check if Natwest is the right travel insurance for you, you can use our free travel insurance comparison tool and get quotes from main travel insurance companies in a few seconds only. 100% anonymous and free.

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What does Natwest travel insurance cover?

Natwest travel insurance offers different travel insurance covers to suit any traveller needs, whether you’re leaving for three days alone in Scotland or six months in Antarctica with your partner or whole family.

NatWest's Travel Insurance Policies are available for individuals, couples and families.

Natwest single-trip and annual multi-trip travel insurances

Single and annual multi-trip days and age limits at Natwest
Maximum days per trip

Annual Multi Trip: 22 days per trip for Silver, 31 days per trip for Platinum & 90 days per trip for Black

Maximum age limit

Annual Multi Trip: 69 years

Maximum days and age limit for single-trip and annual multi-trip policies at Natwest

You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Natwest:

Policy name

SilverPlatinumBlack
Defaqto expert rating
Not StatedNot Stated5
Reward account fee
£10£20£31
Excess (if not stated)
£75£75£75
Medical expenses
£10M£10M£10M
Trip cancellation / curtailment
£5,000 £5,000 £10,000
Delayed departure 12 hours
Not StatedNot StatedNot Stated
Delayed departure max
£1,000 £1,000 £1,000
Baggage & belongings
£1,500 £1,500 £2,500
Money including cash
£500£500£500
Repatriation
£10M£10M£10M
Personal liability
£2M£2M£2M
Personal accident (excess £0)
£25,000 £25,000 £100,000
Legal expenses
(excess £0)
£50,000 £50,000 £50,000
Hospital benefit
(excess £0)
£400£400£700
Accommodation cover
£5,000 £5,000 £10,000
Pet care (excess £0)
xxx
SAFI*
Not StatedNot StatedNot Stated
Medical screening
xxx
Cruise cover
xxx
Winter sports
StandardStandardStandard
Natwest travel insurance in details

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Natwest winter sports travel insurancet

The winter sports travel insurance is usually an option that you can take on top of your single or annual multi-trip policy.

Winter Sports Cover is available as standard and it comes with the following benefits:

  • Up to £400 ski equipment cover
  • Up to £250 ski pack cover.

What are the other travel insurance options available at Natwest?

Travel insurance options at Natwest
Natwest golf cover

Optional Golf Cover is available at NatWest and it comes with the following benefits:

  • Up to £1,500 golf equipment cover
  • Up to £250 to hire replacement golf equipment.
Natwest business cover

Optional Business Cover is also available at NatWest and it comes with the following benefits:

  • Up to £3,000 business equipment and samples cover
  • Up to £500 to hire replacement business equipment
  • Up to £1,500 transport cover for business colleagues.
Natwest cruise cover

Not Available

Natwest gadget cover

Not Available

Natwest other extras

Wedding Cover is available as an additional upgrade at NatWest and it comes with the following benefits:

  • Up to £1,500
    wedding attire cover
  • Up to £250 wedding rings cover
  • Up to £1,000 wedding gifts cover
  • Up to £750 photographs and video cover.
Other travel insurance policy options available at Natwest

Watch out!

Due to Brexit, some outbound flights from international airports might be delayed or cancelled. We would advise you to call Natwest before travelling and make sure you get the right compensation amount for your flight or journey if it is cancelled or delayed as well as for Schedule Airline Failure Cover.

How much is Natwest travel insurance?

You'll find below indicative quotes per level of cover at Natwest:

You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Natwest:

Policy name

SilverPlatinumBlack
Reward account monthly fees
£10£20£31
Europe Only
vvv
Worldwide
xvv
European car breakdown cover
xxv
Natwest travel insurance in details

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It is, however, quite difficult to give precise price ranges as Natwest travel insurance policy quotes will depend on a range of factors such as:

  • Your age at the time of travelling
  • The length of your stay
  • Your trip destination (Europe, North America, Worldwide)
  • The period you wish to be covered for (single trip, annual multi-trip, extension)
  • If you need specific insurance (cruise, ski, backpackers, gadget cover)
  • Your medical condition before travelling
  • Who is travelling with you (on your own, as a couple, as a family).

Can I get travel insurance discounts or promo codes at Natwest?

There are no discounts mentioned on the website.

Use our travel insurance comparison tool to be aware of latest promo codes and vouchers available at Natwest.

What else should I know about Natwest travel insurance?

What are the general exclusions at Natwest travel insurance?

To be eligible for the travel insurance policy at NatWest:

  • You have to have a valid bank account with them
  • You have to be under the age of 70 years unless you buy an age extension
  • You must be transparent about any pre-existing medical conditions
  • You must have already planned on a return date from your trip.

How do I get travel insurance quote from Natwest?

Nothing easier. Use our 100% online travel insurance comparison tool to compare all policies in just a few seconds, without giving any personal details. If Natwest is the right one for you, then just click on get quote and you'll be automatically directed through the company's sale channel.

Good to know

Shopping around while shopping for personal insurance and not auto-renewing is always the best way to get the best deal and benefit from new customers discounts.

How do I log in to Natwest website?

Through the customer portal, you can view every benefit that comes with your account. You can log in to your account through this log in page

How to claim at Natwest travel insurance?

There are 2 ways to make a claim and that is either online or through a phone call.

How to claim on Natwest travel insurance?
Claim online

You can make a claim online by filling a claims form found in your customer portal.

Claim by phone

0345 601 5219 (Silver)
0345 609 0453 (Platinum)
0345 6017 188 (Black)

How to make a claim on Natwest travel insurance

How do I contact Natwest travel insurance?

Natwest contact phone numbers

ServicesPhone numbersOpening hours
Customer Service
0345 601 5219 (Silver Account)
0345 609 0453 (Platinum Account)
0345 6017 188 (Black Account)

Monday to Friday: 9am to 5pm

Medical Emergency Claims
0345 601 5219 (Silver Account)
0345 609 0453 (Platinum Account)
0345 6017 188 (Black Account)

Available 24/7

Legal Cost Claims
0345 246 2071 (UK)
'+44 1275 557 946 (Abroad)

Available 24/7

Natwest contact phone numbers

Natwest other contact details

Contact details
Address

National Westminster Bank plc
135 Bishopsgate,
London
EC2M 3UR

Email
Not Stated
Natwest contact details

How to cancel your annual Natwest travel insurance policy?

You will find below main information to cancel your travel insurance policy at Natwest:

How to cancel Natwest travel insurance?
Cancellation fees during cooling off period of 14 days
No refund
Cancellation fees outside cooling off period

No refund

Cancel by mail

Customer Relations,
P O Box 1150,
Churchill Court,
Bromley BR1 9WA

Cancel by phone

0345 601 5219 (Silver Account)
0345 609 0453 (Platinum Account)
0345 6017 188 (Black Account)

How to cancel Natwest travel insurance

Our opinion on Natwest travel insurance

NatWest is a bank that offers travel insurance policies that come along with their current accounts. The insurance policies are available across 3 levels based on the account types: Silver, Platinum and Black. The company's travel insurance policies are underwritten by U K Insurance Limited which is authorised by the Prudential Regulation Authority and regulated by the FCA and the Prudential Regulation Authority.

The travel insurance covers available are Annual Multi Trip with up to 31 days for Silver and Platinum accounts and up to 90 days for Black accounts. The insurance covers come as standard when you open the current accounts therefore, there are no additional premiums to pay for unless you opt for an optional additional cover.

Aside from the travel insurance cover, depending on the type of bank account, you're also covered for the following: mobile phone insurance, free debit card purchases abroad, UK and European breakdown cover, access to over 1000 airport lounges, and 24/7 concierge services.

We would only recommend you consider Natwest if you're actually looking to open a current account that comes with travel insurance cover.

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Nishadh Mohammed
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Nishadh Mohammed is a seasoned news editor and financial writer, working with HelloSafe since May 2023. Nishadh has developed expertise in financial markets, insurance, and investment products, with a deep understanding of the Canadian financial landscape. He has honed his SEO skills and content marketing strategies while writing for Canadian publishing houses. Armed with a master's in Business Analytics and extensive journalistic experience, Nishadh uniquely combines data proficiency and thorough research to deliver comprehensive and accessible information.