Heymondo Travel Insurance Review: 4.5/5
ScoreOur review on Heymondo
- Comprehensive Medical Coverage: Offers up to €10,000,000 in medical and dental coverage abroad, including hospitalization, outpatient treatments, and emergency repatriation. This high limit ensures robust financial protection for unforeseen medical events.
- Tailored Add-Ons: Includes adventure sports and cruise coverage, appealing to a wide range of travelers with specific needs. The optional add-ons enhance the policy's flexibility for different trip types.
- Easy Management and Assistance: Heymondo's mobile app provides 24/7 emergency calls, medical chat, and incident management, ensuring immediate support at the traveler’s fingertips.
- Age Restrictions: The coverage is capped at 69 years of age, which limits accessibility for older travelers who often seek travel insurance.
- Cancellation Coverage Limitations: Cancellation benefits are available only under specific conditions, such as health emergencies or legal summons, which might not cover all potential trip disruptions.
- Exclusions on Pre-Existing Conditions: Medical expenses related to pre-existing illnesses are excluded, which may pose a challenge for travelers with ongoing medical conditions.
- Our Opinion on Heymondo Travel Insurance
- Heymondo Promo Code
- Who Can Purchase Heymondo Travel Insurance?
- How to Contact Heymondo Travel Insurance?
Why Trust HelloSafe?
HelloSafe is an international specialist in travel insurance comparison, advising over one million travellers each month. Our experts have analysed 67 travel insurance policies in United Kingdom, and here is their review of this policy.
Our Opinion on Heymondo Travel Insurance
Heymondo is a good option to cover your trip, especially for tourism, but is it the best solution for your needs? 🤔
Reliability: 4.5/5
Heymondo partners with IRIS GLOBAL Soluciones de Protección Seguros y Reaseguros, S.A.U., a well-established and reputable insurer based in Spain. This partnership ensures that the policies are underwritten by an experienced provider with a proven track record in travel insurance and assistance.
The insurer complies with European Union regulatory standards, adding a layer of reliability and security for UK travelers. Heymondo also leverages advanced technology, such as its mobile app, to provide seamless support and quick responses during emergencies. These features, combined with 24/7 global assistance, reinforce the company's strong reputation for dependability among international travelers.
Coverage: 4/5
Heymondo offers three main plans—Medical, Top, and Premium—as well as an Annual Multi-Trip option, catering to different traveler needs. Each plan includes essential coverage such as emergency medical expenses, repatriation, and travel disruptions, with varying benefit limits. Below is a detailed comparison of the primary coverages:
| Coverage | Medical | Top | Premium | Annual Multi-Trip |
|---|---|---|---|---|
| Medical expenses | £4,300,000 | £8,600,000 | £8,600,000 | £8,600,000 |
| Emergency dental | £258 | £430 | £430 | £430 |
| Extended lodging | £1,548 | £1,935 | £1,032 | £774 |
| Repatriation | £430,000 | £430,000 | £430,000 | £430,000 |
| Baggage loss/damage | - | £1,462 | £2,150 | £2,150 |
| Cancellation | - | £3,010 | £6,020 | £6,020 |
| Travel delay/missed connection | - | £387/£258 | £1,290/£860 | £1,290/£860 |
| Adventure sports coverage | Optional | Optional | Optional | Optional |
| Prices | £41.18 | £45.05 | £56.55 | £178.91 |
Here are the general definitions of the policies to identify the full range of coverages and exclusions.
For comparison, here’s how Heymondo ranks against some of its competitors.
| Coverage | Heymondo Medical | Heymondo Premium | Barclays Visa Classic | AXA |
|---|---|---|---|---|
| 💲 Price range* | £41.18 | £56.55 | £0 | £52.59 |
| 💊 Medical expenses | £4,300,000 | £8,600,000 | £9,460 | £602,000 |
| ❌ Cancellation insurance | - | £6,020 | Not covered | £860 |
| 🚑 Repatriation | Real costs | Real costs | Real costs | Real costs |
| 🧳 Baggage | - | £2,150 | Not covered | £860 |
| ⚠️ Civil liability | £51,600 | £51,600 | Not covered | £3,870,000 |
Prices: 4/5
Heymondo provides flexible pricing tailored to different travel scenarios, ensuring competitive rates for UK travelers. Below is a detailed table showcasing the converted prices for various trip examples:
| Scenario | Medical | Top | Premium |
|---|---|---|---|
| 1 week in Europe (1 traveler) | £27.77 | £36.48 | £44.97 |
| 2 weeks in the US (1 couple) | £82.37 | £90.09 | £113.09 |
| 1 month in Thailand (1 traveler) | £151.91 | £166.19 | £199.42 |
| Annual worldwide (1 year) | £178.91 | N/A | N/A |
Example
For a 2-week trip to the United States for a couple, the Medical plan offers affordable basic coverage at £82.37. Meanwhile, the Top plan, priced at £90.09, includes enhanced features like cancellation insurance and baggage protection. The Premium plan, costing £113.09, provides the most comprehensive coverage with higher limits for cancellation and baggage, making it ideal for travelers seeking peace of mind.
Heymondo stands out with its competitive pricing structure, especially for shorter trips or annual plans. The Medical plan is perfect for budget-conscious travelers, while the Top and Premium plans cater to those needing more robust protection. The Annual Multi-Trip plan, priced at £178.91, is an excellent choice for frequent travelers, combining cost-efficiency with comprehensive benefits.
Customer Reviews: 4.2/5
Heymondo enjoys a solid reputation among travelers, earning an average rating of 4.2/5 from over 2,352 reviews. Customers frequently highlight the platform's ease of use, competitive pricing, and the efficiency of its mobile app. However, some reviews point to delays in claim processing for more complex cases.
| Travel Insurance | Rating | Number of Reviews |
|---|---|---|
| InsureandGo | 4.8 | 82,286 |
| Heymondo | 4.2 | 2,352 |
| Aviva Travel Insurance | 4.1 | 39,422 |
| Staysure Travel Insurance | 4.7 | 418,328 |
| AXA Travel Insurance | 1.2 | 1,454 |
| Allianz Assistance UK | 1.2 | 331 |
| Post Office Travel Insurance | 1.6 | 146 |
| Europ Assistance UK | 1.2 | 121 |
Example of customer reviews :
"I had an emergency during my trip to Spain, and Heymondo's assistance was prompt and efficient. Their app made it easy to manage my claim and get reimbursed quickly. Highly recommend!"
— Sarah J, May 2023
"Heymondo's pricing is competitive, and their coverage options are comprehensive. I used the Top plan for a family vacation in Thailand, and it provided excellent value. Filing a claim for a delayed flight was simple and hassle-free."
— David L, February 2024
"The app was helpful, but the reimbursement for my stolen luggage took a bit longer than expected. Overall, a good experience with solid coverage and helpful customer service."
— Rachel P, October 2023
Assistance: 4.5/5
Heymondo provides a comprehensive assistance service designed to support travelers during emergencies anywhere in the world. The assistance is available 24/7, ensuring immediate help when it’s needed most. Key features include medical repatriation, emergency calls, and support for lost or stolen luggage.
One of Heymondo’s standout features is its mobile app, which allows users to manage incidents, access their policy documents, and contact assistance directly. The app also includes a free medical chat, enabling travelers to receive professional medical advice without delays. These tools make navigating emergencies while traveling much simpler and more efficient.
Although the assistance services are robust and highly rated, some users have noted that reimbursement processes for complex claims, such as lost luggage, can occasionally take longer than expected. Overall, Heymondo excels in providing reliable and accessible assistance, reinforcing its position as a trustworthy travel insurance provider for UK travelers.
Heymondo Promo Code
| Discounts Heymondo | Promo Codes Heymondo |
|---|---|
| Travel Insurance (short and long stays) | -5% with this link |
| Annual Travel Insurance | -5% with this link |
| Cancellation Insurance Only | -5% with this link |
| Group Travel Insurance (5 people) | -5% with this link |
| Group Travel Insurance (10 people or more) | -5% with this link |
| Family Travel Insurance | -5% with this link |
Who Can Purchase Heymondo Travel Insurance?
Heymondo travel insurance is available to a wide range of travelers, provided they meet the following criteria:
- Age: Coverage is offered to individuals aged up to 69 years. Unfortunately, travelers older than this age are not eligible for the policy.
- Residency: The policy is available to UK residents who have a permanent address in the United Kingdom.
- Travel duration: Depending on the chosen plan, the maximum trip length varies: Single-Trip Plans (Medical, Top, Premium): Coverage is available for trips up to 90 days. Annual Multi-Trip Plan: Coverage is valid for multiple trips, each lasting a maximum of 60 days per trip.
- Policy purchase timing: The insurance must be purchased before the start of the trip. For cancellation coverage, the policy should be taken out immediately after booking the trip.
How to Contact Heymondo Travel Insurance?
Heymondo offers various convenient ways to contact their support team based on your needs. Here’s how you can reach out:
| Request | How to Contact Heymondo |
|---|---|
| Get a travel insurance quote ✈️ | Online quote tool or call +44 20 3808 7712. |
| Request a certificate of insurance 🧾 | Access the certificate via the Heymondo app or download it from your customer account online. |
| Need medical assistance 🩺 | Contact Heymondo through the app or via WhatsApp at +34 627 28 30 58. |
| Report a claim or follow up on reimbursement 🔍 | File and manage claims directly in the app, or send an email to [email protected]. |
