Freeway Taxi Insurance Review

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Alexandre Desoutter updated on September 30, 2020

You are a taxi driver and you'd like to know if Freeway is the best taxi insurance to be properly covered whilst transporting passengers in your cab?

You've come to the right place!

The below guide will tell you everything you need to know about Freeway taxi insurance: types of taxi covered, features, prices, reviews, promo codes and much more. Let's dive in!

Our opinion on Freeway taxi insurance?

Freeway is an innovative insurance company with more than 20 years of experience in the indusrty, providing great taxi comprehensive cover as Reviews on Trustpilot mention it (4.5/5 based on more than 1700 reviews).
Alongside the comprehensive cover, the company offers Third Party Only and Third Party Fire and Theft levels of cover.

The company has a 24/7 UK based customer service and agrees to cover new drivers. you can also insure your taxi for both professional and personal use.

  • Includes legal assistance, windscreen cover, and public liability insurance for free
  • Award winning RAC breakdown cover available for an extra £80
  • New car replacement available for an extra £65
  • Offers a 24-hour claims line available whenever you need them
  • Fast cover for good value for money

To get immediate cover, you will need to get in touch with an agent on the phone. The company only covers single vehicles (no fleet cover available). You won't be able to drive other cars with your taxi insurance.

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What kind of taxis are covered by Freeway taxi insurance?

Taxi typesCovered at Freeway
Public hire taxiyes
Taxi types covered at Freeway

Good to know

As a reminder, public hire taxi insurance is for taxi being flagged down on the street. Private hire taxi insurance are for pre-booked taxi such as Uber or Lyft cabs.

What does Freeway taxi insurance cover?

Freeway covers taxi drivers from 27 to 75 years old. New drivers and part-time drivers can also be cover with Freeway insurance. The company offers comprehensive cover for any taxi including 5 doors, 4 wheels, a minimum of 5 seats. You can get insurance for personal and business use.

Freeway includes as standard:

  • £10,000,000 public liability cover
  • legal assistance
  • windscreen cover
  • NCB transfer
  • replacement car in the event of a non-fault accident
  • uninsured driver promise

You can get as optional extras:

  • RAC breakdown cover available from an extra £80 (Roadside Assistance, Recovery, At Home, Onward Travel levels of cover)
  • New car replacement benefit available for an extra £65
  • excess waiver

You can add named drivers on your policy but you are not allowed to drive other people's car.

What does Freeway taxi insurance not cover?

The company does not cover:

  • Any taxi driver aged under 27 or over 75
  • Immediate cover is only available through phone call (not online)
  • Fleet insurance
  • Replacement car benefit if at-fault accident
  • Driving other people's car
  • Any vehicle with more than 8 seats including the driver
  • Any vehicle with an engine size greater than 4500cc
  • Any stretch car or limousine
  • Vehicles which are left hand drive
  • Minimum value for all covers: £500
  • Maximum value Comprehensive and TPO: £50,000
  • Maximum value TPFT £6,000
  • Vehicles up to 15 years old
  • Lost fares such as customers not paying
  • Any taxi driver not having a taxi badge.

How much is Freeway taxi insurance?

The price of your taxi insurance will depend on a set of criteria such as:

  • the driver's age
  • the type of cab and cover needed
  • where is the cab insured
  • optional extras to be added etc.

At Freeway you can get up to £75 cashback if you refer a friend.

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How to claim on your Freeway taxi insurance?

To claim at Freeway you can call the UK-based 24/7 helpline: 08081556464 (free phone call).
The company will provide you with approved repairer network for your damaged vehicle.

Be prepared for your call with the following elements:

  • scene pictures and proof
  • contact details of people involved as well as insurance details
  • reg plate, make and model of vehicles involved.

Watch out!

Do not admit liability on the accident scene, move to a safe place and call emergency services.

How to contact Freeway taxi insurance?

To get a quote at Freeway taxi insurance, or to renew your taxi insurance you can:

  • call: 01928 520 521 (lines are opened from monday to thursday, 9am to 5.30pm / friday from 9am to 5pm / saturday from 9am to 2pm)
  • send an email to: [email protected]

For customer care you can:

  • call: 01928 520 521 (lines are opened from monday to friday from 9am to 5pm)
  • send an email to: [email protected]

To make a claim, you can call 08081556464.

Finally, for breakdown emergency contact details you can call 0330 159 8651.

For any matter, you can also write to them at the address:
Unit 2 abbots Park,
Monks Way, Preston
Brook, Cheshire,

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Alexandre Desoutter

Alexandre Desoutter has been working as editor-in-chief and head of press relations at HelloSafe since June 2020. A graduate of Sciences Po Grenoble, he worked as a journalist for several years in French media, and continues to collaborate as a as a contributor to several publications.

In this sense, his role leads him to carry out steering and support work with all HelloSafe editors and contributors so that the editorial line defined by the company is fully respected. and declined through the texts published daily on our platforms.

As such, Alexandre is responsible for implementing and maintaining the strictest journalistic standards within the HelloSafe editorial staff, in order to guarantee the most accurate, up-to-date information on our platforms. and expert as possible. Alexandre has in particular undertaken for two years now the implementation of a system of systematic double-checking of all the articles published within the HelloSafe ecosystem, able to guarantee the highest quality of information.