How Good Is Agria Pet Insurance? Our Review 2025
Our expert's opinion on Agria
Agria Pet Insurance is one of the UK’s most reputable animal insurers, recognised for its robust range of lifetime policies offering high reimbursement rates—up to £20,000 on some dog policies—and notable consistency (98% of claims paid, 90%+ renewal rate, and no premium increase after claims). With extensive optional cover (breeding, travel, boarding), both fixed and proportional excess, and competitive annual/multi-pet discounts, Agria’s coverage suits a range of needs, including advanced care: therapy, dietary, even euthanasia and cremation costs.
Its positioning brings it close to premium players like Petplan and Kennel Club but typically with more transparent documentation, carbon-positive credentials, and rare advantages, such as 24/7 vet helplines and specialist rabbit/horse cover. Agria is especially suited for owners of pedigree breeds (dog, cat, rabbit, horse), those seeking lifelong cover from a young age, or customers wanting strong protection for ongoing/chronic conditions with minimal disruption at claim renewal.
Founded in 1890, and part of the Swedish Försäkringsaktiebolaget Agria, it is regulated by both UK and Swedish financial authorities. With a turnover in the hundreds of millions and over 9,150 Trustpilot reviews (average score: 4.7/5), Agria is a reliable and customer-centred insurer; the average claim is settled swiftly, with many paid directly to vets—one of the best response times on the UK market.
- ✅Comprehensive lifetime cover for illness and injury
- ✅High annual claim limits up to £20,000 for dogs
- ✅No premium increase after a claim
- ✅Pays 98% of claims, direct vet payment available
- ✅24/7 free vet video calls and helpline
- ✅Excellent customer feedback (Trustpilot 4.7; 9,000+ reviews)
- ✅Ethical: carbon positive and strong charity support
- ❌Excess fees may be high for some low-budget owners
- ❌Complex optional extras only addable at renewal or purchase
- ❌Breeds and older animals may face eligibility limits
- ❌Preventative and routine care mostly excluded
- ❌Some policies require strict adherence to veterinary check-ups
- ✅Comprehensive lifetime cover for illness and injury
- ✅High annual claim limits up to £20,000 for dogs
- ✅No premium increase after a claim
- ✅Pays 98% of claims, direct vet payment available
- ✅24/7 free vet video calls and helpline
- ✅Excellent customer feedback (Trustpilot 4.7; 9,000+ reviews)
- ✅Ethical: carbon positive and strong charity support
Our expert's opinion on Agria
ScoreAgria Pet Insurance is one of the UK’s most reputable animal insurers, recognised for its robust range of lifetime policies offering high reimbursement rates—up to £20,000 on some dog policies—and notable consistency (98% of claims paid, 90%+ renewal rate, and no premium increase after claims). With extensive optional cover (breeding, travel, boarding), both fixed and proportional excess, and competitive annual/multi-pet discounts, Agria’s coverage suits a range of needs, including advanced care: therapy, dietary, even euthanasia and cremation costs.
Its positioning brings it close to premium players like Petplan and Kennel Club but typically with more transparent documentation, carbon-positive credentials, and rare advantages, such as 24/7 vet helplines and specialist rabbit/horse cover. Agria is especially suited for owners of pedigree breeds (dog, cat, rabbit, horse), those seeking lifelong cover from a young age, or customers wanting strong protection for ongoing/chronic conditions with minimal disruption at claim renewal.
Founded in 1890, and part of the Swedish Försäkringsaktiebolaget Agria, it is regulated by both UK and Swedish financial authorities. With a turnover in the hundreds of millions and over 9,150 Trustpilot reviews (average score: 4.7/5), Agria is a reliable and customer-centred insurer; the average claim is settled swiftly, with many paid directly to vets—one of the best response times on the UK market.
- ✅Comprehensive lifetime cover for illness and injury
- ✅High annual claim limits up to £20,000 for dogs
- ✅No premium increase after a claim
- ✅Pays 98% of claims, direct vet payment available
- ✅24/7 free vet video calls and helpline
- ✅Excellent customer feedback (Trustpilot 4.7; 9,000+ reviews)
- ✅Ethical: carbon positive and strong charity support
- ❌Excess fees may be high for some low-budget owners
- ❌Complex optional extras only addable at renewal or purchase
- ❌Breeds and older animals may face eligibility limits
- ❌Preventative and routine care mostly excluded
- ❌Some policies require strict adherence to veterinary check-ups
- ✅Comprehensive lifetime cover for illness and injury
- ✅High annual claim limits up to £20,000 for dogs
- ✅No premium increase after a claim
- ✅Pays 98% of claims, direct vet payment available
- ✅24/7 free vet video calls and helpline
- ✅Excellent customer feedback (Trustpilot 4.7; 9,000+ reviews)
- ✅Ethical: carbon positive and strong charity support
- Agria Guarantees
- Agria exclusions
- Agria rates
- Agria Assistance
- Customer feedback on Agria
- Positive feedback from policyholders
- Negative feedback from policyholders
- How to contact Agria?
- FAQ
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At HelloSafe, our pet insurance expert reviews the terms, conditions and prices of insurance policies on the UK market every year to provide you with dependable and impartial analysis. Thanks to this thorough approach, thousands of users in the UK trust us each month to guide them through their most important financial decisions.
Agria Guarantees
Agria stands out on the UK market by focusing exclusively on highly comprehensive Lifetime cover, available across cats, dogs, rabbits and horses, with a reputation for not increasing premiums following claims and for a high claims payout rate (98%). Annual reimbursement limits are among the most generous (£20,000 for dogs, up to £12,500 across most pet types), with multi-pet discounts, direct-to-vet payments, and unique benefits such as elective complementary therapies, hydrotherapy, behavioural and diet support partially reimbursed per condition.
Optional add-ons (breeding, travel, boarding, holiday cancellation) allow tailored protection but must be selected at policy inception or renewal; however, there is no real “entry-level” budget formula reducing coverage. Coverage gaps include lack of pure accident-only options, mandatory exclusions on unvaccinated pets, certain breeds, routine/preventive care, and a 10-day waiting period for new illnesses or disappearances.
Notably, Agria is unique for offering lifetime cover for horses, and its sustainability and welfare credentials outpace most UK competitors.
| Guarantee | Lifetime / Lifetime Plus / Lifetime Premium (All pet types - core cover) | Optional Add-ons (modular, any pet) |
|---|---|---|
| Positioning | Comprehensive lifetime cover, high payout, chronic/ongoing conditions | Travel; Breeding; Boarding/Pet care; Holiday cancellation; Overseas |
| Type of cover: accident, illness, etc. | Accident & illness (incl. chronic); third-party liability for dogs | Cover extensions depending on chosen add-on |
| Animals covered | Dogs, cats, rabbits, horses | Same, if opt-in |
| Reimbursement rate (%) | NC (Typically 100% of eligible vet fees, after excess) | NC |
| Annual vet bill reimbursement ceiling | Dogs: up to £20,000; others: £12,500 (per pet/year, by plan & species) | As per Schedule (see plan) |
| Annual/per-claim excess | Fixed + co-payment, amount varies by plan, age, and species | Per claim/incident, per add-on; e.g., RC £250/event |
| Min/max age to subscribe (dogs) | ≥8 weeks at signature, upper limit NC (varies per pet/type) | NC |
| Min/max age to subscribe (cats) | ≥8 weeks at signature, upper limit NC (varies per pet/type) | NC |
| Health questionnaire at inception | NC | NC |
| Waiting period for illness claims | 10 days from policy start | 10 days for lost/stolen pets, most guarantees |
| Waiting period for accidents | Immediate (no explicit waiting period mentioned) | 10 days for pet loss/holiday; immediate for accident |
| Lifetime renewability/cover | Yes, subject to annual renewal and terms | Yes, for duration of option |
| Veterinary consultations (regular, emergency, specialist) | ✅ All types within the annual limit | ✅ If medically required by covered section |
| Medication | ✅ (prescribed medication only, within overall limit) | ❌ |
| Hospitalisation | ✅ (all medically required stays, within annual limit) | ✅ (if linked to covered extension) |
| Ambulance fees | ✅ (if referred by vet, within annual limit) | ✅ (if medically justified during travel/add-on) |
| Surgery, anaesthesia | ✅ (all, within annual limit) | ✅ (as advised per covered add-on, e.g. breeding) |
| Imaging: scans/MRI/ultrasound | ✅ (prescribed by vet/key diagnostics) | ✅ (add-on, e.g. breeding if medically necessary) |
| Lab tests | ✅ (all, within vet fee limit) | ✅ (covered if linked to extension) |
| Radiotherapy | ✅ (for covered illness/accident, subject to annual cap) | ❌ |
| Dentistry | ✅ (for illness/injury, subject to annual dental exam compliance) | ❌ |
| Descaling (dental scaling) | ❌ (only if prescribed for illness, not for prevention) | ❌ |
| Preventive package (amount/items) | ❌ (no annual wellness/preventive care budget) | ❌ |
| Complementary therapies (osteopathy, acupuncture, etc.) | ✅ (capped per condition, e.g. hydrotherapy 20 sessions) | ✅ (breeding, if selected) |
| Therapeutic food | ✅ (50% up to £250/condition, prescription only) | ❌ |
| Geographical scope/travel | UK + 21 days ROI; up to 120 days PETS Scheme with Overseas add-on | Adds cover for EU, overseas quarantine, etc. |
| Death/cremation | ✅ Euthanasia/cremation up to £150; death payout = market value | ✅ Upon death during covered travel or breeding |
| Euthanasia | ✅ Up to £150 | ✅ Same |
| Theft/loss, search fees | ✅ (£250 search/advert, per event; payout if not found after 45 days) | ✅ (during travel/overseas provide as per extension) |
| Emergency boarding fees | ✅ If policy includes pet care/boarding, after 72h owner's hospitalisation | ✅ £5/day up to stated cap |
| Holiday cancellation due to pet illness | ✅ With specific add-on only | ✅ if add-on selected |
Informations importantes
Good to know: Some caps are per condition (e.g. £750 for behaviour therapy, £750 PRP therapy, 20 hydrotherapy sessions/condition), and cremation/death reimbursement is age-limited for illness. Certain add-ons (travel, breeding, boarding, holiday cancellation) are available only at policy start or renewal. Claims for chronic or ongoing conditions are paid as long as policy is active, without annual time penalties.
To find the best deal and the right level of protection for your pet, compare Agria’s lifetime cover and optional extensions with other UK providers.
👉 Compare pet insurance plans for freeStart saving on vet billsAgria exclusions
Agria applies standard policy exclusions such as pre-existing conditions, waiting periods (10 days from inception), and routine or preventive treatments, but distinguishes itself by systematically excluding cover for unvaccinated animals and certain breeds (including hybrid and “dangerous” breeds).
Dental illness and care are excluded unless the animal undergoes annual check-ups and follows all recommended treatments, making compliance essential for dental claims.
Exclusions also extend to incidents outside the UK and PETS-compliant countries, as well as stays abroad longer than 120 days or involving non-compliance with PETS travel schemes.
Their breeding cover is particularly restrictive, ruling out claims for females under 1 year or over 7 years, with added limitations after four litters, for repeat caesareans or risk-prone breeds.
Finally, any fraudulent acts, lack of identification (microchip), missing paperwork, or non-respect of police/authority notification processes nullify claims for theft, loss or death.
| Exclusions | Details |
|---|---|
| Medical exclusions | - Pre-existing conditions (illness or injury before cover starts or during 10-day waiting period) - Routine and preventive care (check-ups, vaccination, neutering by convenience, non-prescribed diets) - Dental care unless annual check + compliant - Experimental or non-vet-prescribed treatments - Chronic/congenital disorders existing before cover |
| Geographic/territorial exclusions | - Incidents outside the UK and PETS Scheme countries (unless valid extension) - Trips abroad exceeding 120 days per policy year - No coverage for third-party liability outside the UK (except Army/official EU extension) |
| Identification & administrative | - Any claim for lost/stolen animal without microchip (dogs) - No payout if official procedures (police, authorities) or paperwork not done - Insufficient proof of purchase/ownership - Admin breaches or incorrect information |
| Breeding and reproduction | - Females under 1 year or over 7 at event - More than 4 litters/gestations ever - Races/breeds at particular caesarean risk or with prior >2 caesareans - Non-eligibility due to missed waiting periods or incorrect intervals between events |
| Age exclusions | - Animals under 8 weeks at policy start - Claims for death from illness if over contract-specified maximum age |
| Breed & use exclusions | - Certain breeds excluded (e.g., Pitbull, Tosa, Cane Corso, Munchkin, hybrids like Savannah/Chausie/Caracat) - Dogs used for racing, guarding, or security; experimental use |
| Vaccination & disease | - Unvaccinated animals (against core diseases) - Claims linked to non-notifiable or statutory diseases, notifiable disease transmission |
| War, criminal & other exclusions | - Fraud, deliberate acts, neglect/misconduct by owner, war, terrorism, nuclear/radiological/cyber risks |
| Boarding/holiday coverage | - No payout if suitable family available - Non-hospital stays, convalescence, or pre-existing human conditions |
- Routine and preventive care (check-ups, vaccination, neutering by convenience, non-prescribed diets)
- Dental care unless annual check + compliant
- Experimental or non-vet-prescribed treatments
- Chronic/congenital disorders existing before cover
- Trips abroad exceeding 120 days per policy year
- No coverage for third-party liability outside the UK (except Army/official EU extension)
- No payout if official procedures (police, authorities) or paperwork not done
- Insufficient proof of purchase/ownership
- Admin breaches or incorrect information
- More than 4 litters/gestations ever
- Races/breeds at particular caesarean risk or with prior >2 caesareans
- Non-eligibility due to missed waiting periods or incorrect intervals between events
- Claims for death from illness if over contract-specified maximum age
- Dogs used for racing, guarding, or security; experimental use
- Claims linked to non-notifiable or statutory diseases, notifiable disease transmission
- Non-hospital stays, convalescence, or pre-existing human conditions
Agria rates
Agria’s pricing stands at a median to slightly premium level compared to other UK pet insurers, reflecting its focus on comprehensive lifetime cover and high annual claim limits (up to £20,000 for dogs). The product offers a broad range of included benefits such as third-party liability, behavioural therapy, euthanasia, and direct-to-vet payment options, with relatively modest excesses—though those can feel high for certain budgets.
Agria is not a low-cost provider, but the consistently high renewal and claims payout rates, along with the absence of premium increases after claims, position it as a reliable and robust option, especially for owners looking for peace of mind over the pet’s lifetime. As a historically established insurer—not a pure digital player—Agria delivers strong human support, but does include modern features like 24/7 vet helplines and vet video calls, keeping it relevant and competitive.
In summary, Agria is best described as comprehensive but not cheapest, targeting owners seeking a high level of ongoing protection and extensive cover, rather than those looking for purely budget options.
| Lifetime | Lifetime Plus | Lifetime Premium | |
|---|---|---|---|
| Young cat (2–4 yrs) | £12/mo | £18/mo | £24/mo |
| Senior cat (7–8 yrs) | £18/mo | £25/mo | £33/mo |
| Small breed dog | £16/mo | £23/mo | £31/mo |
| Small breed dog (2–4 yrs) | £15/mo | £22/mo | £30/mo |
| Large breed dog (2–4 yrs) | £19/mo | £27/mo | £36/mo |
| Senior dog (7–8 yrs) | £27/mo | £36/mo | £48/mo |
Take the time to compare multiple insurers and coverage levels to ensure you secure the most suitable and cost-effective protection for your pet.
👉 Compare pet insurance plans for freeStart saving on vet billsAgria Promo Codes
| Agria Promo Codes | Details |
|---|---|
| Multi-pet discount | 5% off when insuring more than one pet |
| HelloSafe code | -5% on your quote |
Note: Promo codes are subject to change. For the latest promo codes, visit our comparison of the best pet insurance policies.
How much will I be reimbursed with Agria?
With Agria Pet Insurance, your pet’s medical costs are covered for illness and accidents according to the formula you choose. With the highest level of cover, you benefit from an annual reimbursement limit of up to £20,000, high reimbursement rates (typically 90% after the policy excess), and a single annual excess payment per condition. Below you’ll find three clear examples of how reimbursements work, so you can easily see your remaining out-of-pocket expenses—making it clear how much peace of mind comprehensive pet insurance can provide.
Example 1: Consultation and treatment for allergic dermatitis
Total veterinary fees: £350 (consultation, allergy testing, prescribed medication, follow-up)
Annual fixed excess remaining to be paid: £90 (the first claim of the insurance year)
Amount eligible for reimbursement after excess using the Lifetime Premium plan:
£350 – £90 = £260
Reimbursement at 90%:
£260 × 90% = £234
You receive £234 back from Agria.
ℹ️ The £90 excess only applies once per condition per year. The next related treatments for dermatitis will be reimbursed at 90%, without further excess deduction, until the annual cover limit is reached.
Example 2: Cruciate ligament surgery (major accident)
Total veterinary fees: £3,200 (emergency consultation, x-rays, surgery, postoperative care, medication)
Annual fixed excess already paid for this condition: £0 (already paid on prior claim for another illness),
so you only pay the excess once per condition/year.
Reimbursement at 90% with the Lifetime Premium plan:
£3,200 × 90% = £2,880
You receive £2,880 back, drawn from your annual £20,000 cover limit.
Remaining annual cover after this claim: £20,000 – £2,880 = £17,120
ℹ️ High annual cover means your pet is still eligible for significant further care and treatment for other conditions, all at 90% reimbursement.
Example 3: Behavioural therapy (psychological care)
Total fees for referred behaviourist treatment: £675 (vet assessment and 5 sessions with accredited animal behaviourist)
Excess for behavioural claims: £90 (if not already paid this year for this issue)
Maximum cover for behaviour treatment: £750 per behavioural disorder per year
Amount reimbursed after £90 excess: £675 – £90 = £585
Reimbursement at 90%: £585 × 90% = £526.50
You receive £526.50 from Agria.
ℹ️ Agria covers up to £750 per year for behavioural conditions, including professional therapy prescribed by your vet—a real support for complex or ongoing issues.
With these examples, you can see how Agria’s top policy significantly reduces unexpected expenses—so you and your pet are always protected, whatever happens.
Agria Assistance
Agria stands out in the UK for offering a highly reliable assistance service, most notably with the possibility to pay claims directly to the vet—alleviating upfront costs for pet owners, although no true 'advance of fees' card system exists.
The availability of free 24/7 veterinary video calls and a Registered Veterinary Nurse helpline is a major differentiator, providing essential guidance at any time, especially useful in emergencies or for quick reassurance.
Claim management is fully digital through their website (no dedicated mobile app), with processes frequently praised for speed and clarity, but the absence of an ergonomically advanced mobile application could be seen as a gap compared to some competitors.
There is no formal partner clinic network or platform-based discounts, limiting any preferential rates or streamlined in-network care for policyholders.
Overseas coverage is robust when selected as an option, covering up to 120 days per year in PETS Travel Scheme countries and including emergency veterinary expenses, but does not support extended stays or full residency abroad.
| Assistance Agria | Disponible ? | Détails |
|---|---|---|
| Advance of fees | ❌ | No Payvet or Petcard system. However, most claims can be paid directly to the vet if the practice agrees, reducing out-of-pocket expenses. No payment card is issued to owners. |
| Instalment/payment facilities | ✅ | Annual or monthly payment options available when taking out cover. No specific mention of 3x or 4x free split-pay systems. |
| Mobile app | ❌ | No proprietary mobile app for policy or claims management. Digital claims are managed through an online customer portal. |
| Digital reimbursements management | ✅ | Claim forms and receipts are uploaded online. Paperless, easy to use, and described as clear and fast by customers. |
| Veterinary emergency | ✅ | 24/7 free vet video calls and Registered Veterinary Nurse helpline included for all customers. No supplementary network of in-person urgent clinics. |
| Clinic & vet partner network | ❌ | No formal partner network; customers choose any vet. No in-network discounts. |
| Overseas cover | ✅ | With the 'Overseas' option, covers up to 120 days/year in PETS Travel Scheme countries (including EU). Includes emergency care, quarantine, and some paperwork. No cover for long-term residence abroad. |
Customer feedback on Agria
| Review Platform | Rating and Number of Reviews |
|---|---|
| Trustpilot | 4.7/5 (Excellent), 9,150+ reviews |
| Defaqto | 5 stars (expert rating, n/a reviews count) |
| Which? | Best Buy 2025 (editorial, no review count) |
We have analysed the reviews from the platforms mentioned above.
Positive feedback from policyholders
- An exceptionally responsive and helpful customer service: staff are praised for their clear answers, professionalism, empathy (especially during bereavement), and ease of contact via phone, email, or online.
- A fast and stress-free claims process: many clients value that claims are paid quickly, with minimal paperwork, and often with direct payments to the vet, limiting out-of-pocket expenses.
- Very high claim acceptance and payout rate: customers appreciate that nearly all legitimate claims are paid out (97–98%), providing strong reassurance in times of need.
- Clarity and transparency in documentation: the policy wording, coverage details, and online processes are considered easy to understand and accessible.
- Added-value features: the inclusion of 24/7 free veterinary helpline and video consultations, first month free for new pets, multi-pet discounts, and fair pricing are often highlighted.
- No premium increase after a claim: the absence of claim-based premium hikes is highly valued and sets Agria apart.
- Strong ethical and environmental commitments: the eco-friendly reputation, charity support, and animal welfare partnerships enhance trust and brand image for many customers.
Negative feedback from policyholders
- The excess (deductible) levels are considered high by some customers, which can be challenging for those on a lower income.
- The clarity and breakdown of monthly direct debit payments at renewal can be insufficient, with some clients wishing for a more detailed statement.
- The waiting period and certain exclusions (e.g., for pre-existing conditions, young animals, specific breeds, and preventive care) have surprised a few clients.
- A few reviews note that satisfaction without making a claim may not fully reflect the support and processes in the event of an actual claim.
- Optional covers and some policy options are only available at inception or renewal, which can limit flexibility for changes during the contract year.
How to contact Agria?
| Customer Service Agria | Details |
|---|---|
| To get a quote or subscribe online | You can use the HelloSafe best pet insurance comparison tool, choose the plan that suits you and click to get a quote. |
| To request and track a reimbursement | Report your claim by filling out the reimbursement request form available on the website www.agriapet.co.uk or by contacting customer service at 03330 308 398 (UK). - Attach all original invoices, receipts for veterinary care, veterinary reports and bank statements if a direct payment is requested. - Submit your claim within the deadlines (ideally before the end of the contract, maximum 6 months after the care). - Reimbursement can be paid directly to the veterinarian or to your account. - Average observed time: reimbursement is generally made within 10 to 15 business days after validation. |
| To obtain a certificate of insurance | Contact customer service at 03330 308 398 or send your request by email via the contact form on www.agriapet.co.uk. - Provide your contract number and the desired information. - The certificate can be sent by email or mail depending on your preference. |
| To contact assistance | Call customer service at 03330 308 398 (Monday to Friday, business hours). - For 24/7 veterinary assistance, use the dedicated line for policyholders or the free teleconsultation service (included in some contracts, information in your policyholder area or to be confirmed with customer service). |
| To cancel my contract | Send your cancellation request by mail to: Agria Pet Insurance Ltd, First Floor, Blue Leanie, Walton Street, HP21 7QW, Aylesbury, United Kingdom, or by phone at 03330 308 398. - Provide your contact details and contract number. - Notice period: cancellation is possible at any time, but it is recommended to give written notice (sometimes 14 days), especially at the end of the annual term. If cancellation during the year and without claim, a prorated refund is possible. - Attach proof of identity if necessary. |
- Attach all original invoices, receipts for veterinary care, veterinary reports and bank statements if a direct payment is requested.
- Submit your claim within the deadlines (ideally before the end of the contract, maximum 6 months after the care).
- Reimbursement can be paid directly to the veterinarian or to your account.
- Average observed time: reimbursement is generally made within 10 to 15 business days after validation.
- Provide your contract number and the desired information.
- The certificate can be sent by email or mail depending on your preference.
- For 24/7 veterinary assistance, use the dedicated line for policyholders or the free teleconsultation service (included in some contracts, information in your policyholder area or to be confirmed with customer service).
- Provide your contact details and contract number.
- Notice period: cancellation is possible at any time, but it is recommended to give written notice (sometimes 14 days), especially at the end of the annual term. If cancellation during the year and without claim, a prorated refund is possible.
- Attach proof of identity if necessary.
FAQ
Do I need to pay veterinary fees upfront with Agria?
With Agria, most claims are reimbursed directly to you after you pay your vet, but Agria also offers a Direct to Vet payment option. If your veterinary practice agrees, Agria can pay them directly for eligible claims, meaning you may not have to pay all fees upfront. Speak to your vet before treatment to check if they accept direct payment from Agria.
How do I cancel my Agria pet insurance policy?
To cancel your Agria pet insurance, contact Agria’s customer service by phone, email, or post. You need to give notice at least 14 days before your renewal date. Include your policy number and a signed cancellation request; you may need to provide identification. If you haven’t made a claim, a pro-rata refund is possible.
What types of animals does Agria cover?
Agria offers cover for dogs, cats, rabbits, and horses, each with specific policies tailored to their needs. Dogs and cats benefit from lifetime cover as standard, while horses and rabbits also get specialist options. Always check age, breed, and medical requirements for eligibility.
Are there any breeds or conditions that Agria does not insure?
Yes, Agria excludes certain dog and cat breeds, such as Pit Bulls, Cane Corsos, Tosas, Munchkins, and hybrid cats. Pre-existing illnesses or injuries, events within the first 10 days, and unvaccinated pets are not covered. It’s vital to read the breed and exclusion lists before applying.
Will my Agria premium increase after making a claim?
No, Agria promises not to increase your premium as a direct result of making a claim. However, your renewal price may still change each year based on factors like your pet’s age or inflation. This commitment sets Agria apart from many competitors.
Do I need to pay veterinary fees upfront with Agria?
With Agria, most claims are reimbursed directly to you after you pay your vet, but Agria also offers a Direct to Vet payment option. If your veterinary practice agrees, Agria can pay them directly for eligible claims, meaning you may not have to pay all fees upfront. Speak to your vet before treatment to check if they accept direct payment from Agria.
How do I cancel my Agria pet insurance policy?
To cancel your Agria pet insurance, contact Agria’s customer service by phone, email, or post. You need to give notice at least 14 days before your renewal date. Include your policy number and a signed cancellation request; you may need to provide identification. If you haven’t made a claim, a pro-rata refund is possible.
What types of animals does Agria cover?
Agria offers cover for dogs, cats, rabbits, and horses, each with specific policies tailored to their needs. Dogs and cats benefit from lifetime cover as standard, while horses and rabbits also get specialist options. Always check age, breed, and medical requirements for eligibility.
Are there any breeds or conditions that Agria does not insure?
Yes, Agria excludes certain dog and cat breeds, such as Pit Bulls, Cane Corsos, Tosas, Munchkins, and hybrid cats. Pre-existing illnesses or injuries, events within the first 10 days, and unvaccinated pets are not covered. It’s vital to read the breed and exclusion lists before applying.
Will my Agria premium increase after making a claim?
No, Agria promises not to increase your premium as a direct result of making a claim. However, your renewal price may still change each year based on factors like your pet’s age or inflation. This commitment sets Agria apart from many competitors.
