Is Post Office The Best Pet Insurance Company?
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Discover the methodologyWould you like to insure your beloved pet against accident or illness? Are you here to know whether Post Office is the best pet insurer to go for?
You are at the right place!
In the below review, we will tell you everything you need to know on Post Office pet insurance: cover table, prices, contact, claim and cancel process and our own recommandation.
Our review on Post Office pet insurance
3.4 Safe overall rating for Post Office pet insurance
| Safe rating | Our opinion | |
|---|---|---|
| Customer service & satisfaction and claims |
Most of the insurance policies have a 4 star rating on Defaqto 24 hour veterinary helpline is available The website is detailed and user friendly 1.6/5 based on 877 reviews on Trustpilot | |
| Cover provided for your home |
Up to 90 days abroad cover is provided Four levels of covers are provided Vet fees covered ranges from £1,500 to £7,000 | |
| Value for money |
10% discount is given insurance policies are gotten online No mention of multi-pet cover | |
| Financial strength | Post Office's insurance policies are arranged, administered and underwritten by Pinnacle Insurance plc | |
| Technology |
Claims form can be downloaded online Detailed FAQs are available on the website Social media availability No live chat option |
Find the pet insurance that suits you best in just a few seconds!
Post Office pet insurance reviews: Defaqto and Trustpilot
| Reviews | |
|---|---|
| Defaqto | Premium Plus:5 stars Essential(Cat): 4 stars Premium(Cat): 4 stars Standard (Cat): 4 stars Premium(Dog): 4 stars Standard(Dog): 4 stars Essential(Dog): 3 stars |
| Trustpilot | 1.6/5 based on 877 reviews |
What does Post Office pet insurance cover?
Post Office pet insurance for dogs
| Cover Type | Vet fees | Death by accident | Death by illness | Lost or stolen | Boarding | Third party liability |
|---|---|---|---|---|---|---|
| Lifetime | Per Condition Limit Per Year of £1,000 - Annual Policy limit of £3,000 - Limits reinstated on renewal | yes | no | yes | yes | yes |
| Lifetime | No Per Condition Limit - Annual Policy limit of £7,000 - Limits reinstated on renewal | yes | no | yes | yes | yes |
| Maximum Benefit | Per Condition Limit of £2,000 - No annual policy limit - Limits reinstated at renewal up to each condition limit | yes | yes | yes | yes | yes |
| Time Limited | Per Condition Limit of £1,500 - No annual policy limit - 12 months from date condition was first noticed | yes | yes | yes | yes | yes |
Post Office pet insurance for cats
| Cover Type | Vet fees | Death by accident | Death by illness | Lost or stolen | Boarding |
|---|---|---|---|---|---|
| Lifetime | Per Condition Limit Per Year of £1,000 - Annual Policy limit of £3,000 - Limits reinstated on renewal | yes | no | yes | yes |
| Lifetime | No Per Condition Limit - Annual Policy limit of £7,000 - Limits reinstated on renewal | yes | no | yes | yes |
| Maximum Benefit | Per Condition Limit of £2,000 - No annual policy limit - Limits reinstated at renewal up to each condition limit | yes | yes | yes | yes |
| Time Limited | Per Condition Limit of £1,500 - No annual policy limit - 12 months from date condition was first noticed | yes | yes | yes | yes |
Good to know
None of the above pet insurance covers pre-existing medical conditions.
How much is Post Office pet insurance?
How much is Post Office pet insurance for dogs?
| Cover type | Policy details | Monthly premium | Annual premium | Standard Excess |
|---|---|---|---|---|
| Lifetime | No Per Condition Limit | £32.16 | £385.92 | £90 |
| Lifetime | Per Condition Limit Per Year of £1,000 | £13.20 | £158.40 | £90 |
| Maximum Benefit | Per Condition Limit of £2,000 | £15.51 | £186.12 | £90 |
| Time Limited | Per Condition Limit of £1,500 | £12.68 | £152.16 | £90 |
*Quotes above are for a pedigree dog of one year old, not neutered nor microchipped.
How much is Post Office pet insurance for cats?
| Cover type | Policy details | Monthly premium | Annual premium | Standard Excess |
|---|---|---|---|---|
| Lifetime | No Per Condition Limit | £38.28 | £459.36 | £60 |
| Lifetime | Per Condition Limit Per Year of £1,000 | £15.92 | £191.04 | £60 |
| Maximum Benefit | Per Condition Limit of £2,000 | £18.90 | £226.80 | £60 |
| Time Limited | Per Condition Limit of £1,500 | £16.43 | £197.16 | £60 |
*Quotes above are for a pedigree cat of one year old, not neutered nor microchipped.
How to contact Post Office pet insurance?
Post Office pet insurance phone numbers
| How to contact Post Office? | Phone numbers | Opening hours |
|---|---|---|
Quotes | 0800 035 5157 | Mon - Fri 8:30am - 6:00pm |
Claims | 0330 123 1921 | Mon - Fri 8:30am - 6:00pm |
Post Office pet insurance contact details
| Post Office contact details | |
|---|---|
| Mail address | Post Office Money Pet Insurance |
| Livechat | Not available |
How to log in to Post Office customer portal?
Not available
How to claim at Post Office pet insurance?
There are several reasons to report a claim on your pet insurance:
- you had or will have to face significant vet fees or repeat medication;
- your pet is missing;
- your pet had or caused an accident etc.
The claims form can be downloaded online via this link: Post Office Money Pet Insurance Claims Form and claims can also be gotten via phone call.
| How to claim on your Post Office pet insurance? | |
|---|---|
| Claim online | The claims form can be downloaded online |
| Claim by phone | 0330 123 1921 |
Download Post Office claim form
How to cancel your Post Office pet insurance?
Cancellations can be made by phone, post or email.
| How to cancel your Post Office pet insurance? | |
|---|---|
| Cancel by email | |
| Cancel by phone | 0330 123 1921 |
| Cancel by post | Customer Services Department |
Our final opinion on Post Office pet insurance
Post Office is one of the most famous high street names providing all sorts of insurance and banking services. The company has over 370 years of service in the UK. It offers more than 170 products and services to customers every day and has more than 11,500 branches nationwide. Post Office's insurance policies are arranged, administered and underwritten by Pinnacle Insurance plc
The Post Office offers 4 types of policies:
Essential – this is a Time Limited policy which means medical cover is only provided for 12 months, the policy includes: £1,500 cover for vet fees, cover for death from accident or illness (£500 for dogs, £250 for cats), advertising and reward (£500 for dogs, £250 for cats), theft or straying (£500 for dogs, £250 for cats), emergency boarding (£500 for dogs, £250 for cats) and holiday cancellation cover for £500.
Standard cover includes: £2,000 cover for vet fees, cover for death from accident or illness (£500 for dogs, £250 for cats), advertising and reward (£500 for dogs, £250 for cats), theft or straying (£500 for dogs, £250 for cats), emergency boarding (£500 for dogs, £250 for cats) and holiday cancellation cover for £500.
Premium – This is a Lifetime policy and it includes: £3,000 cover for vet fees (limited to £1,000 per condition per year), cover for death from accident (£500 for dogs, £250 for cats), advertising and reward (£500 for dogs, £250 for cats), theft or straying (£500 for dogs, £250 for cats), emergency boarding (£500 for dogs, £250 for cats) and holiday cancellation cover for £500.
Premium Plus – This is also a Lifetime policy and it includes: £7,000 cover for vet fees, cover for death from accident for £1,500 (both dogs and cats), advertising and reward for £1,000 (both dogs and cats), theft or straying for £1,500 (both dogs and cats), emergency boarding for £1,000 (both dogs and cats) and holiday cancellation cover for £3,000. All insurance policies provided by Post office included overseas travel cover for up to 90 days and a 24-hour veterinary helpline.
Post office has a low rating of 1.6/5 on TrustPilot and most of its policies have a 4 star rating on Defaqto. The insurance company is recommended as they have a high financial capacity to pay out claims.
Find the pet insurance that suits you best in just a few seconds!
