Is Healthy Pets The Best Pet Insurance Company?
Would you like to insure your beloved pet against accident or illness? Are you here to know whether Healthy Pets is the best pet insurer to go for?
You are at the right place!
In the below review, we will tell you everything you need to know on Healthy Pets pet insurance: cover table, prices, contact, claim and cancel process and our own recommandation.
Our review on Healthy Pets pet insurance
3.8 Safe overall rating for Healthy Pets pet insurance
| Safe rating | Our opinion | |
|---|---|---|
| Customer service & satisfaction and claims |
Gold and Lifetime policies rated 5 and 4 stars by Defaqto Lifetime and pet insurance provider specialist Poorly rated by customers on TrustPilot Accident only and Bronze policies rated 1 and 2 stars by Defaqto | |
| Cover provided for your home |
£1000 to £7500 vet fees cover for maximum benefit policies No time limited type of cover | |
| Value for money |
20% online discount No need to advance vet fees (Healthy Pets pays directly) Free direct debit | |
| Financial strength | Healthy Pets is a trade name of Healthy Pets Limited authorized and regulated by the FCA | |
| Technology |
Claim and Change form online No customer portal No livechat |
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Healthy Pets pet insurance reviews: Defaqto and Trustpilot
| Reviews | |
|---|---|
| Defaqto | Gold: 5 stars Lifetime Reinstatement PREMIER: 5 stars Lifetime Reinstatement EXTRA: 4 stars cats / 3 stars dogs Silver: 4 stars Bronze: 2 stars Accident Only: 1 star |
| Trustpilot | 2,3/5 based on 822 opinions |
What does Healthy Pets pet insurance cover?
Healthy Pets pet insurance for dogs
| Cover Type | Vet fees | Death by accident | Death by illness | Lost or stolen | Boarding | Third party liability |
|---|---|---|---|---|---|---|
| Accident Only | £1,000 per accident for up to 12 months as long as the policy remains in force - No annual policy limit - | no | no | no | no | yes |
| Lifetime | Per Condition Limit Per Year of £1,000 - Annual Policy limit of £2,000 - Limits reinstated on renewal | yes | yes | yes | yes | yes |
| Lifetime | Per Condition Limit Per Year of £3,250 - Annual Policy limit of £4,250 - Limits reinstated on renewal | yes | yes | yes | yes | yes |
| Maximum Benefit | £1,000 per condition whilst the policy remains in force - Unlimited number of new conditions - No annual policy limit | no | no | no | no | yes |
| Maximum Benefit | £4,250 per condition whilst the policy remains in force - Unlimited number of new conditions - No annual policy limit | yes | yes | yes | yes | yes |
| Maximum Benefit | £7,500 per condition whilst the policy remains in force - Unlimited number of new conditions - No annual policy limit | yes | yes | yes | yes | yes |
Healthy Pets pet insurance for cats
| Cover Type | Vet fees | Death by accident | Death by illness | Lost or stolen | Boarding |
|---|---|---|---|---|---|
| Accident Only | £1,000 per accident for up to 12 months as long as the policy remains in force - No annual policy limit - | no | no | no | no |
| Lifetime | Per Condition Limit Per Year of £1,000 - Annual Policy limit of £2,000 - Limits reinstated on renewal | yes | yes | yes | yes |
| Lifetime | Per Condition Limit Per Year of £3,250 - Annual Policy limit of £4,250 - Limits reinstated on renewal | yes | yes | yes | yes |
| Maximum Benefit | £1,000 per condition whilst the policy remains in force - Unlimited number of new conditions - No annual policy limit | no | no | no | no |
| Maximum Benefit | £4,250 per condition whilst the policy remains in force - Unlimited number of new conditions - No annual policy limit | yes | yes | yes | yes |
| Maximum Benefit | £7,500 per condition whilst the policy remains in force - Unlimited number of new conditions - No annual policy limit | yes | yes | yes | yes |
Good to know
None of the above pet insurance covers pre-existing medical conditions.
How much is Healthy Pets pet insurance?
How much is Healthy Pets pet insurance for dogs?
| Cover type | Policy details | Monthly premium | Annual premium | Standard Excess |
|---|---|---|---|---|
| Accident Only | £1,000 per accident for up to 12 months as long as the policy remains in force | £5.44 | £65.25 | £99 |
| Lifetime | Per Condition Limit Per Year of £1,000 | £11.80 | £141.63 | £99 |
| Lifetime | Per Condition Limit Per Year of £3,250 | £20.52 | £246.25 | £99 |
| Maximum Benefit | £1,000 per condition whilst the policy remains in force | £11.72 | £140.58 | £99 |
| Maximum Benefit | £4,250 per condition whilst the policy remains in force | £17.51 | £210.09 | £99 |
| Maximum Benefit | £7,500 per condition whilst the policy remains in force | £25.54 | £306.51 | £99 |
*Quotes above are for a pedigree dog of one year old, not neutered nor microchipped.
How much is Healthy Pets pet insurance for cats?
| Cover type | Policy details | Monthly premium | Annual premium | Standard Excess |
|---|---|---|---|---|
| Accident Only | £1,000 per accident for up to 12 months as long as the policy remains in force | £5.78 | £69.32 | £99 |
| Lifetime | Per Condition Limit Per Year of £1,000 | £8.08 | £96.93 | £99 |
| Lifetime | Per Condition Limit Per Year of £3,250 | £13.93 | £167.22 | £99 |
| Maximum Benefit | £1,000 per condition whilst the policy remains in force | £7.98 | £95.78 | £99 |
| Maximum Benefit | £4,250 per condition whilst the policy remains in force | £11.91 | £142.88 | £99 |
| Maximum Benefit | £7,500 per condition whilst the policy remains in force | £20.94 | £251.25 | £99 |
*Quotes above are for a pedigree cat of one year old, not neutered nor microchipped.
How to contact Healthy Pets pet insurance?
Healthy Pets pet insurance phone numbers
| How to contact Healthy Pets? | Phone numbers | Opening hours |
|---|---|---|
Customer service | 01730 268592 | Mon - Fri: 9am - 5pm |
Claims | 01730 268 592 | Mon - Fri: 8.30am to 6.15pm |
Healthy Pets pet insurance contact details
| Healthy Pets contact details | |
|---|---|
| Mail address | Healthy Pets Limited |
| Livechat | Not available |
How to log in to Healthy Pets customer portal?
Not available
How to claim at Healthy Pets pet insurance?
There are several reasons to report a claim on your pet insurance:
- you had or will have to face significant vet fees or repeat medication;
- your pet is missing;
- your pet had or caused an accident etc.
You can report a claim on your pet through different channels: online, by email, by phone or by post.
| How to claim on your Healthy Pets pet insurance? | |
|---|---|
| Claim online | You can report a claim by filling in and submitting the Healthy Paws Claim form online. |
| Claim by email | |
| Claim by phone | 01730 268 592 |
| Claim by post | Healthy pet insurance |
How to cancel your Healthy Pets pet insurance?
You can cancel your pet insurance policy at Healthy Pets by calling the customer service or sending your cancellation letter at the customer service address.
You can amend your policy by using the Change of Address form available online.
| How to cancel your Healthy Pets pet insurance? | |
|---|---|
| Cancel by phone | 01730 268592 |
| Cancel by post | Healthy Pets Limited |
Our final opinion on Healthy Pets pet insurance
Healthy Pets has been one of the leading UK specialist pet provider for the past 20 years. The company has been rated 5 stars by Independent Reviews (based on Feefoo reviews).
Healthy Pets offers to pay for Vet fees directly without you having to advance any fees.
Healthy Pets offers Lifetime, Accident Only and Maximum Benefit type of cover. Vet fees are covered from £1000 to £7500 for maximum benefit policies and from £1000 to £3250 for lifetime policies.
Gold and lifetime policies are rated 5 and 4 stars by Defaqto. Lower levels of cover such as accident only or bronze policy are only rated 1 and 2 stars. The company is also poorly rated by customers on Trsutpilot which means that the claim process must not be that smooth and efficient although you can submit your claim through online claim form.
You can get 20% discount when purchasing new policy online.
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