Pet Protect Claim Form

Each insurer has its own claim process, usually filling out a claim form and send it together with evidences. Be careful, insurers only allow you to make claims up to a certain time limit after the accident or illness occur. Often 30 days.

HelloSafe explains you how to make your claim on Pet Protect.

The official Pet Protect claim form

You will find the official Pet Protect claim form that you will have to fill in in order to claim a refund on a treatment received by your pet.

When should I claim on Pet Protect Insurance?

Before claiming on your pet insurer, you should always check what situations are covered by your insurance plan. Pet insurance claims concern in most cases vet fees, but not only. Death by accident or illness can also be included in some pet insurance deals, for which claims can be made. Situations in which a pet is lost or stolen can also be included in some pet insurance plans, making them valuable cases to ask for a compensation.

How to claim on Pet Protect?

The are several steps to be taken to claim on your Pet Protect pet insurance :

• Fill in the form (using the download template that you will find above)
• The second part it to be completed by your vet, with details concerning the treatment that received you pet
• Double-check that you have signed and dated the claim form, both you and your vet

Along with your Pet Protect Claim Form, you'll also have to send the following documents:

• Any invoice or receipt that proves the amount you are claiming
• Your pet's comprehensive medical history (up to date if possible)
• A copy of the records of your pet's vaccination
• Please note that every document you submit to Pet Protect has to be stamped by your vet

Then, there are 2 ways to claim at Pet Protect:

Claim by email on Pet Protect

You can claim by email sending your online Pet Protect claim form at the following email address, along with all the above-mentioned documents : [email protected]

Submit your Pet Protect claim form online

Pet Protect proposes an online service that allow its pet insurance policyholders to fill in the claim form through an online platform, as well as uploading the other documents. To submit your Pet Protect claim form online, click here.

What to do if my claim is rejected?

If your claim is rejected, you can always contact the Financial Ombudsman Service (0300 123 9123). You have to take action within a 6 months period - starting the date you received a negative answer for your claim.

>> MORE: Get to know more on Pet Protect with our ultimate review.