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Pet Protect Claim Form

Alexandre Desoutter updated on September 11, 2020

Each insurer has its own claim process, usually filling out a claim form and send it together with evidences. Be careful, insurers only allow you to make claims up to a certain time limit after the accident or illness occur. Often 30 days.

HelloSafe explains you how to make your claim on Pet Protect.

The official Pet Protect claim form

You will find the official Pet Protect claim form that you will have to fill in in order to claim a refund on a treatment received by your pet.

Download the official Pet Protect claim form

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When should I claim on Pet Protect Insurance?

Before claiming on your pet insurer, you should always check what situations are covered by your insurance plan. Pet insurance claims concern in most cases vet fees, but not only. Death by accident or illness can also be included in some pet insurance deals, for which claims can be made. Situations in which a pet is lost or stolen can also be included in some pet insurance plans, making them valuable cases to ask for a compensation.

How to claim on Pet Protect?

The are several steps to be taken to claim on your Pet Protect pet insurance :

Fill in the form (using the download template that you will find above)
The second part it to be completed by your vet, with details concerning the treatment that received you pet
Double-check that you have signed and dated the claim form, both you and your vet

Along with your Pet Protect Claim Form, you'll also have to send the following documents:

Any invoice or receipt that proves the amount you are claiming
Your pet's comprehensive medical history (up to date if possible)
A copy of the records of your pet's vaccination
Please note that every document you submit to Pet Protect has to be stamped by your vet

Then, there are 2 ways to claim at Pet Protect:

Claim by email on Pet Protect

You can claim by email sending your online Pet Protect claim form at the following email address, along with all the above-mentioned documents : [email protected]

Submit your Pet Protect claim form online

Pet Protect proposes an online service that allow its pet insurance policyholders to fill in the claim form through an online platform, as well as uploading the other documents. To submit your Pet Protect claim form online, click here.

Good to know

You should as well provide your insurer an invoice / receipt of the treatment for which claim for.

What to do if my claim is rejected?

If your claim is rejected, you can always contact the Financial Ombudsman Service (0300 123 9123). You have to take action within a 6 months period - starting the date you received a negative answer for your claim.

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>> MORE: Get to know more on Pet Protect with our ultimate review.

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Alexandre Desoutter Redactor in chief

Alexandre Desoutter has been working as editor-in-chief and head of press relations at HelloSafe since June 2020. A graduate of Sciences Po Grenoble, he worked as a journalist for several years in French media, and continues to collaborate as a as a contributor to several publications. In this sense, his role leads him to carry out steering and support work with all HelloSafe editors and contributors so that the editorial line defined by the company is fully respected. and declined through the texts published daily on our platforms. As such, Alexandre is responsible for implementing and maintaining the strictest journalistic standards within the HelloSafe editorial staff, in order to guarantee the most accurate, up-to-date information on our platforms. and expert as possible. Alexandre has in particular undertaken for two years now the implementation of a system of systematic double-checking of all the articles published within the HelloSafe ecosystem, able to guarantee the highest quality of information.