Co op: Login, Contact and Phone Numbers

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Nishadh Mohammed updated on June 2, 2020

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You would like to get a quote, log in to your Co op account, make a claim, or contact Co op for whatever reason?

You’ve come to the right place.

You will find below any information you need to log in, contact, claim or cancel at Co op.

How do I get a quote at Co op?

To get a quote from Co op, nothing could be simpler.

Use our comparison tools, 100% free and anonymous and get quotes within 20 seconds from Co op and other best providers of the market.

You could also go on Co op homepage and click on the Get Quote button.

>> MORE: Our review on Co op

How do I contact Co op?

How do I contact Co op car insurance?

You will find below all main helplines related to Co op car insurance and their opening hours.

ServicePhone numberOpening hours

Customer Service

44 345 746 464

Monday - Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9.00 am - 4pm

Quotes

03457 46 46 46

Monday - Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9.00 am - 4pm

Breakdown and accident recovery

0800 092 9069

24 hours a day

Cancellations

03457 46 46 46

Monday - Friday 8am - 8pm
Saturday 8am - 5pm
Sunday 9.00 am - 4pm

Existing Claims

0345 999 8888

Monday - Friday 8:30am - 5pm

New Claims

0345 999 8888

24 hours a day

Co op car insurance contact phone numbers

How do I contact Co op travel insurance?

You will find below all main helplines related to Co op travel insurance and their opening hours.

ServicePhone numberOpening hours

Quote/Renewals

0330 400 1626

Monday to Friday: 9am to 5pm

Non-Emergency Claim

0330 400 1505 (UK) / 0203 362 2450 (Outside the UK)

Monday to Friday: 9am to 5pm

Declare Medical Conditions

0330 400 1626

Monday to Friday: 9am to 5pm

Complaint

0330 400 1420

Monday to Friday: 9am to 5pm

Medical Emergency

+44 02077480060

Available 24/7

Co op travel insurance contact phone numbers

How do I contact Co op home insurance?

All contact details for Co op home insurance are mentioned below.

ServicePhone numberOpening hours

Claims

0345 999 8888

Mon - Fri: 9am – 5pm

Quote

03457 46 46 46

Mon - Fri: 9am – 6pm
Sat: 9am - 4pm
Sun: 10am - 2pm

Policy cancellation

03457 46 46 46

Mon - Fri: 9am – 6pm
Sat: 9am – 4pm
Sun: 10am – 2pm

Policy renewal

0345 600 2918

Mon - Fri: 9am – 6pm
Sat: 9am – 4pm
Sun: 10am – 2pm

Complaints

03457 46 46 46

Mon - Fri: 9am – 6pm
Sat: 9am – 4pm
Sun: 10am – 2pm

Co op home insurance contact phone numbers

How do I contact Co op life insurance?

To contact Co op life insurance, you can contact phone numbers below:

ServicePhone numberOpening hours

Quote

0800 678 3928

  • Mon to Fri: 8am-7pm
  • Sat: 9am-5pm
  • Sun: 10am-4pm

Claim

  • Mon to Fri: 8am-7pm
  • Sat: 9am-5pm
  • Sun: 10am-4pm

03457 46 46 46

Cancel

  • Monday to Friday 9am - 6pm
  • Saturday 9am - 4pm
  • Sunday 10am - 2pm

0345 268 6081

Co op life insurance contact phone numbers

What are Co op general contact details?

Contact details
Mail address

Co-op Insurance
Miller St,
Manchester
M60 0AL,
United Kingdom

Social media

Facebook, Twitter, LinkedIn

Chatbot

Available

Co op contact details

How do I login to Co op My Account?

Through the Self Service Centre, you can:

  • View your policy documents
  • Make payments
  • Change payments.

Self-Service Centre

What can I do logging in to My Account Co op?
Access my Co op policy documentsyes
Cancel my Co op policyno
Modify my Co op policy / change my addressyes
Make a claimno
Manage your No Claim Discount / send proof of NCBno
My Account Co op features

How do I register as a new client on Co op?

To register an account at Co Op, just click on the 'Register Now' button on the login page.
The following details will be required when registering an account:

  • First name initial
  • Surname
  • Date of birth
  • Policy number
  • Email address
  • Security question and answer.

How do I login on My Account Co op if I've forgotten my password?

If you've forgotten your password, you will need to enter the following before you continue: email address and date of birth.

Forgot password?

Where to find my Co op policy number?

Good to know

Your policy number is a unique identifier, associated with your insurance policy. A policy number is always assigned to a specific individual by your insurer, once you have purchased an insurance.

Co op will identify your account with your policy number. You will always be asked to provide it when you report a claim, cancel or modify your policy or for any other matter.

Your policy number is mentioned on top of your Co op policy schedule. Your policy schedule is usually sent by mail, email, or accessible through your customer portal.

How do I make a claim at Co op?

You will find below any information you need to know to report a claim at Co op.

How to claim on your Co op car insurance?

You can make a claim online or by calling the claims department at Co Op.

How to claim on Co op car insurance?
Claim online

Online claim form

Claim by phone

0345 999 8888

How to make a claim on Co op car insurance

How to claim on your Co op travel insurance?

There are 3 ways to make a claim and that is online, through a phone call or via email.

How to claim on Co op travel insurance?
When to claim?

31 days within your trip ending.

Claim by email

[email protected]

Claim online

To claim online, just log into your account at and make a claim.

Claim by phone

0330 400 1505

How to make a claim on Co op travel insurance

How to claim on your Co op home insurance?

At Co-op insurance, you can make a claim, either by calling the claim management team, by email, or by clicking the claim online form as mentioned below.

You will be asked to provide your insurance policy number as well as details on claim circumstances such as date and time, pictures or other person involved.

How to claim on Co op home insurance?
Claim by email

[email protected]

Claim online

Claim form

Claim by phone

0345 999 8888
Mon - Fri: 9am - 5pm

How to claim on my home insurance at Co op

How to claim on your Co op life insurance?

You will find on this table the different possibilities for claiming at Co op life insurance:

How to claim on your life insurance at Co op?
When to claim?

Claims should be made as soon as possible.

Claim by mail

Customer Services,
PO Box 445,
Royal London House,
Alderley Road,
Wilmslow,
SK9 0GB

Claim by email

Not Available

Claim online

Not Available

Claim by phone

03457 46 46 46

Claim at Co op life insurance

How do I cancel my Co op policies?

How to cancel Co op car insurance?

You will find below main information to cancel your car insurance policy at Co op:

How to cancel Co op car insurance?
Cancellation fees

Cancellation fees during cooling off period: £15
Cancellation fee if the black box has been installed: £120

Cancellation fees outside cooling off period: £35
Cancellation fee if the black box has been installed: £120

Cancel by mail

Co-op Insurance,
PO Box 67, Mitcheldean, Gloucestershire,
GL17 0ZA

Cancel by phone

03457 46 46 46

How to cancel Co op travel insurance

How to cancel Co op travel insurance?

You will find below main information to cancel your travel insurance policy at Co op:

How to cancel Co op travel insurance?
Cancellation fees during cooling off period of 14 days

£0

Cancellation fees outside cooling off period

No refund

Cancel by mail

Write your cancellation letter to:
Customer Service Department
Co-op Travel Insurance
2nd Floor, Maitland House
Warrior Square, Essex
SS1 2JY

Cancel by email

[email protected]

How to cancel Co op travel insurance

How to cancel Co op home insurance?

To cancel your Co op house insurance, here is what you need to know:

Cancelling your home insurance at Co op
Cancellation notice if Co op cancel your policy

7 days

Cancellation feesFees during cooling-off period:

£0

Fees outside cooling-off period:

£0

Cancel by mail

Co-op Insurance, PO Box 67, Mitcheldean, Gloucestershire, GL17 0ZA

Cancel by phone

0345 999 8888 Monday 9am - 5pm

How to cancel my Co op home insurance

How to cancel Co op life insurance?

You will find on this table the different ways to cancel your Co op life insurance:

How to cancel your life insurance at Co op
Cancellation fees
  • If the insurance policy is cancelled within 30 days, the premium paid would be refunded fully
  • If the insurance policy is cancelled after 30 days, no refunds would be made
Cancel by mail

Customer Services,
PO Box 445,
Royal London House,
Alderley Road,
Wilmslow,
SK9 0GB

Cancel by email

Not Available

Cancel online

Not Available

Cancel by phone

0345 268 6081

How to cancel my Co op life insurance?
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Nishadh Mohammed
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Nishadh Mohammed is a seasoned news editor and financial writer, working with HelloSafe since May 2023. Nishadh has developed expertise in financial markets, insurance, and investment products, with a deep understanding of the Canadian financial landscape. He has honed his SEO skills and content marketing strategies while writing for Canadian publishing houses. Armed with a master's in Business Analytics and extensive journalistic experience, Nishadh uniquely combines data proficiency and thorough research to deliver comprehensive and accessible information.