HSBC: Login, Contact and Phone Numbers
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Discover the methodologyYou would like to get a quote, log in to your HSBC account, make a claim, or contact HSBC for whatever reason?
You’ve come to the right place.
You will find below any information you need to log in, contact, claim or cancel at HSBC.
How do I get a quote at HSBC?
To get a quote from HSBC, nothing could be simpler.
Use our comparison tools, 100% free and anonymous and get quotes within 20 seconds from HSBC and other best providers of the market.
You could also go on HSBC homepage and click on the Get Quote button.
>> MORE: Our review on HSBC
How do I contact HSBC?
How do I contact HSBC travel insurance?
You will find below all main helplines related to HSBC travel insurance and their opening hours.
| Service | Phone number | Opening hours |
|---|---|---|
Customer Service | 0800 169 4013 | Monday to Friday: 9am to 5pm |
Claims | 0800 051 7459 (Premier) | Available 24/7 |
Medical Emergency | +44 1603 605128 (Standard) | Available 24/7 |
How do I contact HSBC home insurance?
All contact details for HSBC home insurance are mentioned below.
| Service | Phone number | Opening hours |
|---|---|---|
Customer service | 0800 0963 378 | Mon-Fri: 8am to 9pm |
Claims | 0345 300 5899 | Mon - Fri: 8am – 9pm |
High-value Quotation | 0800 0681 577 | Mon - Fri: 8am – 9pm |
Policy changes, renewal or cancellation | 0345 300 5898 | Mon - Fri: 8am – 9pm |
Home emergency | 0345 300 0959 | 24/7 |
How do I contact HSBC life insurance?
To contact HSBC life insurance, you can contact phone numbers below:
| Service | Phone number | Opening hours |
|---|---|---|
Quote | 0800 032 4710 | Monday to Friday 8am to 9pm |
Claim | Monday to Friday 8am to 9pm | 0345 745 6125 |
Cancel | Monday to Friday 8am to 6pm | 0345 745 6125 |
What are HSBC general contact details?
| Contact details | |
|---|---|
| Mail address | HSBC Customer Care |
How do I login to HSBC Log On?
Through HSBC's customer portal account, you can do the following:
- Apply for an insurance policy
- View insurance policy documents
- Make changes to your policy
- Cancel your policy
- Make claims.
To access your online banking portal, you just need to enter your username.
| What can I do logging in to Log On HSBC? | |
|---|---|
| Access my HSBC policy documents | yes |
| Cancel my HSBC policy | yes |
| Modify my HSBC policy / change my address | yes |
| Make a claim | yes |
| Manage your No Claim Discount / send proof of NCB | no |
How do I register as a new client on HSBC?
To register an account at HSBC, just click on the 'Register Now' button on the login page.
The following details will be required when registering an account:
- Sort code/Account number
- Date of birth
- Your telephone banking security number.
How do I login on Log On HSBC if I've forgotten my password?
If you've forgotten your username, click on 'Forgot username?' and you will be directed to another page where you will have to provide the following details before recovering access to your online banking account:
- Select sort code or account number
- Enter the sort code or Invest direct account number
- Date of birth.
Where to find my HSBC policy number?
Good to know
Your policy number is a unique identifier, associated with your insurance policy. A policy number is always assigned to a specific individual by your insurer, once you have purchased an insurance.
HSBC will identify your account with your policy number. You will always be asked to provide it when you report a claim, cancel or modify your policy or for any other matter.
Your policy number is mentioned on top of your HSBC policy schedule. Your policy schedule is usually sent by mail, email, or accessible through your customer portal.
How do I make a claim at HSBC?
You will find below any information you need to know to report a claim at HSBC.
How to claim on your HSBC travel insurance?
Claims can only be done through calling the claims department
| How to claim on HSBC travel insurance? | |
|---|---|
| Claim by phone | 0800 051 7459 (Premier) |
How to claim on your HSBC home insurance?
To claim at HSBC, you can either fill in the claim form online, or make a phone call to the claim management team.
You will be asked to provide your insurance policy number as well as details on claim circumstances such as date and time, pictures or other person involved.
| How to claim on HSBC home insurance? | |
|---|---|
| Claim online | |
| Claim by phone | 0345 300 5899 |
How to claim on your HSBC life insurance?
You will find on this table the different possibilities for claiming at HSBC life insurance:
| How to claim on your life insurance at HSBC? | |
|---|---|
| When to claim? | Claims should be made as soon as possible. |
| Claim by mail | HSBC Life (UK) Limited |
| Claim by email | Not Available |
| Claim online | Not Available |
| Claim by phone | 0345 745 6125 |
How do I cancel my HSBC policies?
How to cancel HSBC travel insurance?
You will find below main information to cancel your travel insurance policy at HSBC:
| How to cancel HSBC travel insurance? | |
|---|---|
| Cancellation fees during cooling off period of 14 days | £0 |
| Cancellation fees outside cooling off period | No refund |
| Cancel online | You can cancel your policy online by filling in the form on this page: https://workplace.aviva.co.uk/partners/hsbc-general-enquiries/contact-form-travel/ |
| Cancel by phone | 0800 169 4013 |
How to cancel HSBC home insurance?
To cancel your HSBC house insurance, here is what you need to know:
| Cancelling your home insurance at HSBC | |
|---|---|
| Cancellation notice if HSBC cancel your policy | 7 days |
| Cancellation fees | Fees during cooling-off period: £0 Fees outside cooling-off period:£0 |
| Cancel by mail | HSBC Customer Care Team |
| Cancel by phone | 0345 3005 898 |
How to cancel HSBC life insurance?
You will find on this table the different ways to cancel your HSBC life insurance:
| How to cancel your life insurance at HSBC | |
|---|---|
| Cancellation fees |
|
| Cancel by mail | HSBC Life (UK) Limited |
| Cancel by email | Not available |
| Cancel online | Not available |
| Cancel by phone | 0345 745 6125 |
