LV: Login, Contact and Phone Numbers

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Nishadh Mohammed updated on June 2, 2020

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Our articles are written by experts in their fields (finance, trading, insurance etc.) whose signatures you will see at the beginning and at the end of each article. They are also systematically reviewed and corrected before each publication, and updated regularly.

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You would like to get a quote, log in to your LV account, make a claim, or contact LV for whatever reason?

You’ve come to the right place.

You will find below any information you need to log in, contact, claim or cancel at LV.

How do I get a quote at LV?

To get a quote from LV, nothing could be simpler.

Use our comparison tools, 100% free and anonymous and get quotes within 20 seconds from LV and other best providers of the market.

You could also go on LV homepage and click on the Get Quote button.

>> MORE: Our review on LV

How do I contact LV?

How do I contact LV car insurance?

You will find below all main helplines related to LV car insurance and their opening hours.

ServicePhone numberOpening hours

Complaints

0800 085 5663

Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm

Policy change

0800 202 8463

Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm.

Quotes

0800 202 8486

Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm

Renew policy

0800 085 5663

Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm

Make a claim

0800 202 8464

Available 24 hours a day, 7 days a week.

Breakdown assistance

0800 202 8487

Available 24 hours a day, 7 days a week.

LV car insurance contact phone numbers

How do I contact LV travel insurance?

You will find below all main helplines related to LV travel insurance and their opening hours.

ServicePhone numberOpening hours

Quote

0800 022 3919

Monday to Friday: 8am to 8pm
Saturday and Bank Holidays: 9am to 5pm
Sunday: 10am to 4pm

Renewal

0800 707 6966

Monday to Friday: 8am to 8pm
Saturday and Bank Holidays: 9am to 5pm
Sunday: 10am to 4pm

Claims

0800 707 6967

Monday to Friday: 8am to 8pm
Saturday: 8am to 4pm

Emergency Helpline

01243 621 537

Available 24/7

Pre Travel Advice Service

0800 707 6971

Available 24/7

LV travel insurance contact phone numbers

How do I contact LV home insurance?

All contact details for LV home insurance are mentioned below.

ServicePhone numberOpening hours

Claims

0800 032 2844
If you're calling from abroad +441202296762

Mon - Fri: 9am - 5pm
Sat: 8am – 12pm

Customer service / make changes to your policy

0800 085 5664

Mon - Fri: 8am - 8pm
Sat: 9am – 5pm
Sun: 10am – 4pm

Renewal Hotline

0800 085 5664

Mon - Fri: 8am - 8pm
Sat: 9am – 5pm
Sun: 10am – 4pm

Home emergency contact

0800 028 5988

24/7

Quotes

0800 023 2638

Not stated

Home Insurance Helpline

Domestic Emergency Assistance: 0800 028 5988
Legal Advice: 0800 028 5411
Identity Fraud Assistance: 0800 028 5447

24/7

LV home insurance contact phone numbers

How do I contact LV life insurance?

To contact LV life insurance, you can contact phone numbers below:

ServicePhone numberOpening hours

Quote

0800 678 1906

Mon to Thurs 8am – 8pm
Fri 8am – 6pm

Claim

Mon to Thurs 8am – 8pm
Fri 8am – 6pm

0800 756 5869
0800 550 050

Cancel

Monday to Friday 8.30am - 6.30 pm

0800 678 1906

LV life insurance contact phone numbers

How do I contact LV pet insurance?

To contact LV pet insurance, you can contact phone numbers below:

ServicePhone numberOpening hours

Quote/Renewals/Customer Service

0800 022 3905

Monday to Friday: 8am to 8pm
Saturday: 9am to 2pm
Bank Holidays: 10am to 4pm

Claims

0800 756 8567

Monday to Friday: 8am to 8pm
Saturday: 9am to 2pm
Bank Holidays: 10am to 4pm

Advice Line

0800 0285 991

Available 24/7

LV pet insurance contact phone numbers

What are LV general contact details?

Contact details
Mail address

Liverpool Victoria
County Gates
BH1 2NF
Bournemouth
United Kingdom

Social media

Facebook, Twitter, YouTube

Chatbot

Not Available

LV contact details

How do I login to LV My Account?

You can log in to the customer portal through: Log in to My Account
Through the customer portal:

  • Access your insurance policy
  • Modify your policy
  • Renew your policy
  • Make claims
  • Apply for a green card.

What can I do logging in to My Account LV?
Access my LV policy documentsyes
Cancel my LV policyno
Modify my LV policy / change my addressyes
Make a claimno
Manage your No Claim Discount / send proof of NCBno
My Account LV features

How do I register as a new client on LV?

If you are a new customer at LV, simple visit the Log in page and scroll down to 'Don't have an account yet?' and click on 'Create an Account'

How do I login on My Account LV if I've forgotten my password?

If you've forgotten your password, simple click on 'I've forgotten my password'. You will be asked to enter your email address in order to receive a temporary code to help you log in and create a new password.

Where to find my LV policy number?

Good to know

Your policy number is a unique identifier, associated with your insurance policy. A policy number is always assigned to a specific individual by your insurer, once you have purchased an insurance.

LV will identify your account with your policy number. You will always be asked to provide it when you report a claim, cancel or modify your policy or for any other matter.

Your policy number is mentioned on top of your LV policy schedule. Your policy schedule is usually sent by mail, email, or accessible through your customer portal.

How do I make a claim at LV?

You will find below any information you need to know to report a claim at LV.

How to claim on your LV car insurance?

You can make a claim by calling the claims department.

How to claim on LV car insurance?
Claim by phone

0800 202 8464

How to make a claim on LV car insurance

How to claim on your LV travel insurance?

There are 3 ways to make a claim and that is either through a phone call, online or by sending a letter.

How to claim on LV travel insurance?
Claim by mail

LV= Travel Insurance Claims Department,
PO Box 127, Funtington Park, Cheesmans Lane,
Hambrook, Chichester, PO18 8WQ

Claim online

You can make a claim online by filling the necessary information in this page

Claim by phone

0800 707 6967

How to make a claim on LV travel insurance

How to claim on your LV home insurance?

To claim at LV, the best way to do it is by calling the claim manager team (number below). You can also start by reporting your home claim through the online form and wait for the LV team to call you back within 2 working days.
We would advise you to first have a look at their FAQ related to claims which is well organized and already may answer many of your questions.
To report a home emergency, you can also do it either by phone or through the home emergency report form online.

You will be asked to provide your insurance policy number as well as details on claim circumstances such as date and time, pictures or other person involved.

How to claim on LV home insurance?
Claim by email

[email protected]

Claim online

You can start filling the claim form online.
The claim team from LV will come back to you within 2 working days.

Claim by phone

0800 032 2844

How to claim on my home insurance at LV

How to claim on your LV life insurance?

You will find on this table the different possibilities for claiming at LV life insurance:

How to claim on your life insurance at LV?
When to claim?

Claims should be made as soon as possible.

Claim by mail

LV= Claims Department
Emperor House
Grenadier Road
Exeter Business Park
Exeter
EX1 3LH

Claim by email

[email protected]

Claim online

Not Available

Claim by phone

0800 756 5869
0800 550 050

Claim at LV life insurance

How to claim on your LV pet insurance?

There are several reasons to report a claim on your pet insurance:

  • you had or will have to face significant vet fees or repeat medication;
  • your pet is missing;
  • your pet had or caused an accident etc.

Claims can be done by downloading a claims form, filling it with the necessary information and sending it to the company through email or post or by calling the claims department at LV=.

How to claim on your LV pet insurance?
Claim online

Download claim form

Claim by email

[email protected]

Claim by phone

0800 756 8567

Claim by post

LV=
Pet Claims Department,
The Connect Centre, Kingston Crescent,
Portsmouth PO2 8QL

How to report a claim on your LV pet insurance?

How do I cancel my LV policies?

How to cancel LV car insurance?

You will find below main information to cancel your car insurance policy at LV:

How to cancel LV car insurance?
Cancellation fees

Cancellation fees during cooling off period: £40
Cancellation fees outside cooling off period: £40

Cancel by phone

0800 085 5610

How to cancel LV travel insurance

How to cancel LV travel insurance?

You will find below main information to cancel your travel insurance policy at LV:

How to cancel LV travel insurance?
Cancellation fees during cooling off period of 14 days

£0

Cancellation fees outside cooling off period

No refund

Cancel by phone

0800 707 6966

How to cancel LV travel insurance

How to cancel LV home insurance?

To cancel your LV house insurance, here is what you need to know:

Cancelling your home insurance at LV
Cancellation notice if LV cancel your policy

7 days

Cancellation feesFees during cooling-off period:

£32

Fees outside cooling-off period:

£32

Cancel by phone

0800 032 9399

How to cancel my LV home insurance

How to cancel LV life insurance?

You will find on this table the different ways to cancel your LV life insurance:

How to cancel your life insurance at LV
Cancellation fees
  • If the insurance policy is cancelled within 30 days, the premium paid would be refunded fully
  • If the insurance policy is cancelled after 30 days, no refunds would be made
Cancel by mail

LV=
Emperor House
Grenadier Road
Exeter Business Park
Exeter
EX1 3LH

Cancel by email

Not Available

Cancel online

Not Available

Cancel by phone

0800 678 1906

How to cancel my LV life insurance?

How to cancel LV pet insurance?

Call customer service to cancel your policy.

How to cancel your LV pet insurance?
Cancel by phone

0800 022 3905

How to cancel your LV pet insurance?
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Nishadh Mohammed
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Nishadh Mohammed is a seasoned news editor and financial writer, working with HelloSafe since May 2023. Nishadh has developed expertise in financial markets, insurance, and investment products, with a deep understanding of the Canadian financial landscape. He has honed his SEO skills and content marketing strategies while writing for Canadian publishing houses. Armed with a master's in Business Analytics and extensive journalistic experience, Nishadh uniquely combines data proficiency and thorough research to deliver comprehensive and accessible information.