Is M&S Bank a Good Insurance Company?
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Discover the methodologyYou are considering buying an insurance policy at M&S Bank and are wondering if M&S Bank is the best insurer for you?
You've come to the right place!
In the below guide you’ll find everything you need to know about M&S Bank: expert and consumers reviews, insurance policies detailed, recommendation, contact and much more.
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Safe's mission is to help anyone trying to get the best value for money deal on personal insurance making the right decision. We've analyzed over 1000 insurance companies and contracts. You will find below our independent and neutral rating and evaluation for M&S Bank.
Who is M&S Bank?
Founded in 1884, Marks & Spencer has now become one of the most famous UK street names. From retail stores to banking products (with M&S bank opening in 1995), the company offers wide range of products including car, home, travel and pet insurances as well as personal loans or other banking services.
What are the main insurance policies available at M&S Bank?
Let's discover below main insurance policies offered by M&S Bank.
| Safe overall rate | Our reviews | |
|---|---|---|
| Car insurance | Get to know more | |
| Travel insurance | Get to know more | |
| Home insurance | Get to know more | |
| Pet insurance | Get to know more |
M&S Bank expert and consumers reviews: Defaqto, TrustPilot
M&S Bank is regularly audited by Defaqto expert rating. Defaqto ranks each company as well as policies with scores of 1 to 5 stars. Cover details, admin fees, value for money, claim and complaint process and more are analyzed and weighted.
Consumers, on the other hand, can write down their opinions on independent websites such as TrustPilot, Reevoo or Reviews which give great insights on claim process and refund as well as customer service at M&S Bank.
| Defaqto | |
|---|---|
| Car insurance | 3 |
| Home insurance | Standard: 5 stars |
| Pet insurance | Premier (Dog): 5 stars |
Is M&S Bank a good car insurance company?
3 Safe overall rating for M&S Bank car insurance
M&S started offering financial services in 1985, when the company launched St Michael Financial Services. However, the company started providing car insurance services in 2004. It has gone on to win numerous awards since that, one of them being the intelligent choice award and the other being the Which recommendation award. M&S car insurance only offers the comprehensive car insurance cover but it provides this at two levels: the standard and the premier levels.
The standard cover levels offer insurance cover against loss, theft or damage to the vehicle, loss or damage to property in a vehicle, personal accident cover up to £10,000, child seat cover, uninsured driver protection, a courtesy car, European travel cover and approved repairs guaranteed for three years. The premier option comes with other optional extras.
When it comes to customer base, M&S usually targets the rich demographic, and this is evident in the prices of their insurance policies. However, due to the reputation the original M&S company has, customers are willing to pay that amount as they have a good reputation.
In addition to typical car insurance coverage choices, M&S Bank offers, among other options:
Breakdown cover
M&S partnered with RAC to provide breakdown cover and four levels of cover are provided. The breakdown cover is optional and can be added to an insurance policy. The following are offered with the breakdown cover:
- Roadside assistance: this includes labour and repair services at the scene of the breakdown
- Home assistance: this includes cover in the case that the driver's car breaks down close to his/her place of residence
- Recovery: this includes roadside repair and recovery for the driver and up to 8 passengers in the case of a breakdown or in the case that the driver is unable to drive
- Onward Travel: this includes cover for foreign use in the case of a breakdown.
Windscreen cover
M&S provides windscreen cover and it offers the following:
- cost of repair or replacement provided an M&S approved repairer is used
- cost of repair for the bodywork in the case that the glass has damaged it.
If another repairer is used, a sum of £150 would be provided for repairs.
Motor legal protection
M&S's Motor Legal Protection cover includes the following:
- £100,000 to provide for uninsured loss recovery
- Provision of replacement vehicle and cover for cost of vehicle repair
- Provision of cover for legal expenses
- 24/7 Motor Legal Helpline.
Personal injury policy
The Personal policy cover that M&S offers is available for the insured and his/her partner and it offers the following:
- £10,000 in the case that the accident leads to death
- £10,000 in the case that the accident leads to the loss or use of any limb
- £10,000 in the case that the accident leads to the permanent loss of all sight in one or both eyes.
Besides main car insurance coverage, you can also get extra car insurance options at M&S Bank. Get to know more, read our complete review on M&S Bank car insurance.
Is M&S Bank a good travel insurance company?
3,6 Safe overall rating for M&S Bank travel insurance
M&S Bank's travel insurance policies are underwritten by Aviva Insurance which is authorised and regulated by the Financial Conduct Authority.
They offer Single and Annual Multi Trip Policies with flexible limits and excesses. Aside from the main covers, they also offer optional additional covers such as Winter Sports and Belongings Cover.
Due to the lack of Defaqto rating and the low overall customer satisfaction rate on TrustPilot, we suggest you consider getting a travel insurance cover from other insurance companies such as Alpha Travel Insurance and Sainsbury's.
For single and annual multi-trip cover, age and maximum number of days limits at M&S Bank are:
| Main travel insurance policies | Available at M&S Bank |
|---|---|
| M&S Bank maximum number of days limit | Depends on Policy Schedule |
| M&S Bank age limit | Single Trip: No age limit |
You will find M&S Bank cover details (compensations, deductibles, extras etc.) for single and annual multi-trip policies in our review.
Besides main travel insurance policies, M&S Bank also provides extra cover such as:
- backpackers travel insurance
- long stay travel insurance
- winter sports cover
- golf cover
- cover for business trips
- cruise gear
- gadget cover
Baggage and Belongings Cover is available as an upgrade.
>> MORE: read our complete review on M&S Bank travel insurance.
Is M&S Bank a good home insurance company?
4,5 Safe overall rating for M&S Bank home insurance
The home insurance policy is underwritten by Aviva Insurance Limited. Both Standard and Premier levels of cover are rated 5 stars by Defaqto.
The Standard building level of cover already provides up to £5M owner's liability limit as well as £1M alternative accomodation cover. You will also get up to 90 days unoccupancy period cover. Damages to burst pipes are only covered if you take the optional extra though.
The Standard contents insurance policy also provides up to £100K of maximum sum insured and up to £10K for valuable item limit.
The Premier plan ranks even higher with unlimited sum insured for both contents and building insurance and accidental damage (including damage made by pets) provided as standard.
The company does not apply any administration fees nor charges on monthly payments.
M&S Bank building insurance
You will find below building main insurance details for the Standard Home Insurance cover at M&S Bank:
- Maximum sum insured for your property: £1 000 000
- Owner's liability: £5 000 000
- Alternative emergency accomodation: £1 000 000
- Period of home's unoccupancy cover: 90 days
- Trace and access: £1 000 000
- Keys cover: Up to £1M
- Subsidence excess: £1 000
Alongside building insurance, you can get additional cover such as:
| Home building insurance extras | |
|---|---|
| Home emergency |
|
| Boiler cover |
|
| Family legal protection |
|
M&S Bank contents insurance
You will find below contents insurance details for the Standard Home Insurance cover at M&S Bank:
- Maximum sum insured for your contents: £100 000
- Alternative emergency accomodation: £100 000
- Single item limit: £10 000
- Contents in the open: £100 000
- Contents in outbuildings: £100 000
- Money / credit card kept at home: £500 / Not covered
- Items temporarily removed from home: £100 000
Alongside contents insurance, you can get additional cover such as:
| Home contents insurance extras | |
|---|---|
| Accidental damage cover | Optional extra |
| Personal possessions cover |
|
| Mobile cover |
|
| Bike cover |
|
Standard excess to report a claim at M&S Bank is £100.
You will find exhaustive cover details, administration fees, contacts etc. on M&S Bank home insurance on our review below.
>> MORE: read our complete review on M&S Bank home insurance.
| Life insurance criteria | |
|---|---|
| Minimum age | |
| Maximum age | |
| Pay-out | |
| Extras | |
| Terminal illness |
Is M&S Bank a good pet insurance company?
4,2 Safe overall rating for M&S Bank pet insurance
Founded in 1884, Marks & Spencer has now become one of the most famous UK street names. From retail stores to banking products (with M&S bank opening in 1995), the company offers wide range of products including car, home, travel and pet insurances as well as personal loans or other banking services. M&S has three different pet insurance options: a time limited plan, a max benefit/Lifetime plan and a Lifetime plan. The most comprehensive cover plan available is the Premier plan which provides up to £7,000 in terms of Lifetime vet cover. All policy options include access to Vetfone which is a 24/7 service run by veterinary nurses.
They don't have reviews on Trustpilot but some of their insurance policies have a 5 star Defaqto rating. M&S has been around for so long so they can be trusted to offer top notch services. Their insurance company is recommended.
What does M&S Bank pet insurance cover in a nutshell?
M&S offers Time Limited and Lifetime types of cover. They do not offer nor Accident only or Maximum Benefit types of cover.
Policies available are:
- Lifetime: Per Condition Limit Per Year of £1,000 - Annual Policy limit of £4,000 - Limits reinstated on renewal
- Lifetime: £7,000 vet fees in total per policy year - Annual Policy limit of £7,000 - Limits reinstated on renewal
- Time Limited: Per Condition Limit of £3,000 - No annual policy limit - £3,000 for each condition for 12 months from the first date of treatment
>> MORE: read our complete review on M&S Bank pet insurance.
M&S Bank discount codes, promos and vouchers
| Discounts and promo codes available | |
|---|---|
| Car insurance |
|
| Travel insurance | There are no discounts mentioned on the website. |
| Home insurance |
|
| Pet insurance |
|
How to contact M&S Bank?
Find out how to contact and log in to M&S Bank on our contact page.
