M&S Bank: Login, Contact and Phone Numbers

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Nishadh Mohammed updated on June 2, 2020

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You would like to get a quote, log in to your M&S Bank account, make a claim, or contact M&S Bank for whatever reason?

You’ve come to the right place.

You will find below any information you need to log in, contact, claim or cancel at M&S Bank.

How do I get a quote at M&S Bank?

To get a quote from M&S Bank, nothing could be simpler.

Use our comparison tools, 100% free and anonymous and get quotes within 20 seconds from M&S Bank and other best providers of the market.

You could also go on M&S Bank homepage and click on the Get Quote button.

>> MORE: Our review on M&S Bank

How do I contact M&S Bank?

How do I contact M&S Bank car insurance?

You will find below all main helplines related to M&S Bank car insurance and their opening hours.

ServicePhone numberOpening hours

Customer Service

0344 871 2349

Monday to Friday: 8am-9pm
Saturday: 9am-6pm
Sunday: 10am-4pm
Bank holidays: 9am-5pm

Quotes

0800 107 1827

Monday to Friday: 8am-9pm
Saturday: 9am-6pm
Sunday: 10am-4pm
Bank holidays: 9am-5pm

Complaints

0344 858 6877

Monday to Friday: 8am-9pm
Saturday: 9am-6pm
Sunday: 10am-4pm
Bank holidays: 9am-5pm

Renewal

0800 107 1828

Monday to Friday: 8am-9pm
Saturday: 9am-6pm
Sunday: 10am-4pm
Bank holidays: 9am-5pm

Claims

0344 412 2160

24 hours a day

Breakdown recovery

0800 056 3402

24 hours a day

M&S Bank car insurance contact phone numbers

How do I contact M&S Bank travel insurance?

You will find below all main helplines related to M&S Bank travel insurance and their opening hours.

ServicePhone numberOpening hours

Customer Service

0800 051 6670

Monday to Friday: 8am to 9pm
Saturday: 9am to 6pm
Sunday: 10am to 2pm

Medical Emergency

0800 051 6561 (UK)
'+44 160 360 4906 (Abroad)

Available 24/7

Legal Cost Claims

0800 015 7066 (UK)
'+44 160 360 3344 (Abroad)

Available 24/7

Renewals

0800 051 6684

Monday to Friday: 8am to 9pm
Saturday: 9am to 6pm
Sunday: 10am to 2pm

M&S Bank travel insurance contact phone numbers

How do I contact M&S Bank home insurance?

All contact details for M&S Bank home insurance are mentioned below.

ServicePhone numberOpening hours

Quotes

0800 111 4901

24/7

Claims for policies number beginning with MHO

0800 051 2556

24/7

Claims for policies number beginning with 830: 0800 111 4901

0800 111 4901

Mon - Fri: 8am to 8 pm
Sat: 9 am to 5 pm

Customer service

0800 051 4011

Monday to Friday: 8am-9pm
Saturday: 9am-6pm
Sunday: 10am-2pm

Cancel policy / make changes / view documents

0800 015 7760

Monday to Friday: 8am-9pm
Saturday: 9am-6pm
Sunday: 10am-2pm

Home emergency

0800 051 2658

24/7

M&S Bank home insurance contact phone numbers

How do I contact M&S Bank pet insurance?

To contact M&S Bank pet insurance, you can contact phone numbers below:

ServicePhone numberOpening hours

Customer service

0800 980 8740

Monday to Saturday 9am to 5pm

Claims

0800 980 8750

Monday to Saturday 9am to 5pm.

Complaints

0800 980 8740

Monday to Friday 8am-6pm
Saturday 9am-5pm

Legal Advice

0800 980 5580

24/7

M&S Bank pet insurance contact phone numbers

What are M&S Bank general contact details?

Contact details
Mail address

M&S Insurance,
Fusion House,
Bretton Way,
Peterborough,
PE3 8BG.

Social media

Facebook, Twitter

Chatbot

Available

M&S Bank contact details

How do I login to M&S Bank Log In ?

Through the customer portal, you can view and make changes to your policy such as address or adding a new driver for car insurance for instance.

Log In to Marks and Spencer

What can I do logging in to Log In M&S Bank?
Access my M&S Bank policy documentsyes
Cancel my M&S Bank policyno
Modify my M&S Bank policy / change my addressyes
Make a claimno
Manage your No Claim Discount / send proof of NCBno
Log In M&S Bank features

How do I register as a new client on M&S Bank?

To register an account at M&S Bank, just click on the 'Register Now' button on the login page.
The following details will be required when registering an account:

  • First name initial and surname
  • Date of birth
  • Policy number
  • Email address
  • Security question and answer.

How do I login on Log In M&S Bank if I've forgotten my password?

If you forgot your password, click on 'Forgotten your password?' and enter your email address and date of birth on the online form before proceeding with the next steps.

Where to find my M&S Bank policy number?

Good to know

Your policy number is a unique identifier, associated with your insurance policy. A policy number is always assigned to a specific individual by your insurer, once you have purchased an insurance.

M&S Bank will identify your account with your policy number. You will always be asked to provide it when you report a claim, cancel or modify your policy or for any other matter.

Your policy number is mentioned on top of your M&S Bank policy schedule. Your policy schedule is usually sent by mail, email, or accessible through your customer portal.

How do I make a claim at M&S Bank?

You will find below any information you need to know to report a claim at M&S Bank.

How to claim on your M&S Bank car insurance?

You can make a claim by calling M&S Bank's claims department.

How to claim on M&S Bank car insurance?
Claim by phone

0344 412 2160

How to make a claim on M&S Bank car insurance

How to claim on your M&S Bank travel insurance?

There are 2 ways to make a claim and that is either online or through a phone call.

How to claim on M&S Bank travel insurance?
Claim online

You can claim online on this page by filling in the necessary details in the empty fields.

Claim by phone

0800 051 4780 (UK)
'+44 160 360 3783 (Abroad)

How to make a claim on M&S Bank travel insurance

How to claim on your M&S Bank home insurance?

At M&S Bank, you can make a claim either by calling the claim management team or by filling in the claim form online.

You will be asked to provide your insurance policy number as well as details on claim circumstances such as date and time, pictures or other person involved.

How to claim on M&S Bank home insurance?
Claim online

Claim form

Claim by phone

For policies number beginning with:
MHO: 0800 051 2556
830: 0800 111 4901

How to claim on my home insurance at M&S Bank

How to claim on your M&S Bank pet insurance?

There are several reasons to report a claim on your pet insurance:

  • you had or will have to face significant vet fees or repeat medication;
  • your pet is missing;
  • your pet had or caused an accident etc.

At M&S, you can either contact their claims team on their general claims number which is 0800 980 8750 or make a claim online by filling out a Claim Form downloadable from their website.

How to claim on your M&S Bank pet insurance?
Claim online

You can report a claim by filling in and submitting the M&S claims form online via this link: M&S Claims form

Claim by email

You can download the pdf copy of a claims form, fill it and submit it to:[email protected]

Claim by phone

0800 980 8750

How to report a claim on your M&S Bank pet insurance?

How do I cancel my M&S Bank policies?

How to cancel M&S Bank car insurance?

You will find below main information to cancel your car insurance policy at M&S Bank:

How to cancel M&S Bank car insurance?
Cancellation fees

Cancellation fees during cooling off period : £0
Cancellation fees outside cooling off period : £50

Cancel by phone

0344 871 2349

How to cancel M&S Bank travel insurance

How to cancel M&S Bank travel insurance?

You will find below main information to cancel your travel insurance policy at M&S Bank:

How to cancel M&S Bank travel insurance?
Cancellation fees during cooling off period of 14 days

£0

Cancellation fees outside cooling off period

No refund

Cancel by phone

0800 051 6670

How to cancel M&S Bank travel insurance

How to cancel M&S Bank home insurance?

To cancel your M&S Bank house insurance, here is what you need to know:

Cancelling your home insurance at M&S Bank
Cancellation notice if M&S Bank cancel your policy

7 days

Cancellation feesFees during cooling-off period:

£0

Fees outside cooling-off period:

£0

Cancel by mail

M&S Home Insurance,
PO Box 7463, Perth PH2 0YX.

Cancel by phone

0800 0517 760

How to cancel my M&S Bank home insurance

How to cancel M&S Bank pet insurance?

Cancellations can be done by calling the assigned telephone number.

How to cancel your M&S Bank pet insurance?
Cancel by phone

0800 980 8740

How to cancel your M&S Bank pet insurance?
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Nishadh Mohammed
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Nishadh Mohammed is a seasoned news editor and financial writer, working with HelloSafe since May 2023. Nishadh has developed expertise in financial markets, insurance, and investment products, with a deep understanding of the Canadian financial landscape. He has honed his SEO skills and content marketing strategies while writing for Canadian publishing houses. Armed with a master's in Business Analytics and extensive journalistic experience, Nishadh uniquely combines data proficiency and thorough research to deliver comprehensive and accessible information.