Post Office: Login, Contact and Phone Numbers
verified information
Information verified by Adeline Harmant
Our articles are written by experts in their fields (finance, trading, insurance etc.) whose signatures you will see at the beginning and at the end of each article. They are also systematically reviewed and corrected before each publication, and updated regularly.
Discover the methodologyYou would like to get a quote, log in to your Post Office account, make a claim, or contact Post Office for whatever reason?
You’ve come to the right place.
You will find below any information you need to log in, contact, claim or cancel at Post Office.
How do I get a quote at Post Office?
To get a quote from Post Office, nothing could be simpler.
Use our comparison tools, 100% free and anonymous and get quotes within 20 seconds from Post Office and other best providers of the market.
You could also go on Post Office homepage and click on the Get Quote button.
>> MORE: Our review on Post Office
How do I contact Post Office?
How do I contact Post Office car insurance?
You will find below all main helplines related to Post Office car insurance and their opening hours.
| Service | Phone number | Opening hours |
|---|---|---|
Customer Service | 0345 073 1002 | Mon - Fri: 8am - 8pm, |
Quotes | 0330 018 3770 | Mon - Fri: 8am - 8pm, |
Renewal | 0330 018 4082 | Mon - Fri: 8am - 8pm, |
Claims | 0345 073 1005 | 24 hours a day |
Cancellation | 0345 073 1002. | Mon - Fri: 8am - 8pm, |
How do I contact Post Office travel insurance?
You will find below all main helplines related to Post Office travel insurance and their opening hours.
| Service | Phone number | Opening hours |
|---|---|---|
Customer Service | 0330 123 3690 | Monday to Friday: 8am - 8pm |
Claims | 0333 333 9702 | Monday to Friday: 9am - 5pm |
Medical Emergency | +44 208 865 3074 | Available 24/7 |
How do I contact Post Office home insurance?
All contact details for Post Office home insurance are mentioned below.
| Service | Phone number | Opening hours |
|---|---|---|
Quotes | 0333 44 39 848 | Mon-Fri 8am-8pm |
Claims | For policies starting before 01/10/2019: 0345073 1005 | Mon - Sun: 8.30am and 5.30pm |
Customer service for policies bought on or after 1st October 2019 | Bought on or after 1st October 2019: 0333 44 39 850 | Mon to Fri: 8am – 8pm |
Family legal protection and emergency | 03448930956 | 24/7 |
Home emergency | 0800 032 9806 | 24/7 |
How do I contact Post Office life insurance?
To contact Post Office life insurance, you can contact phone numbers below:
| Service | Phone number | Opening hours |
|---|---|---|
Quote | 0330 123 3919 | Mon – Fri 8am - 7pm |
Claim | Mon – Fri 8am - 7pm | 0345 266 1483 |
Cancel | Mon – Fri 8am - 7pm | 0345 266 1484 |
How do I contact Post Office pet insurance?
To contact Post Office pet insurance, you can contact phone numbers below:
| Service | Phone number | Opening hours |
|---|---|---|
Quotes | 0800 035 5157 | Mon - Fri 8:30am - 6:00pm |
Claims | 0330 123 1921 | Mon - Fri 8:30am - 6:00pm |
What are Post Office general contact details?
| Contact details | |
|---|---|
| Mail address | Post Office |
| Social media | Facebook, Twitter, YouTube |
| Chatbot | Not Available |
How do I login to Post Office Self Service Centre?
You can log in to your customer portal at Post Office through Self Service Centre Post Office
To sign in you will need to enter your email address and password.
The Post Office customer portal will allow you to manage any policy online.
| What can I do logging in to Self Service Centre Post Office? | |
|---|---|
| Access my Post Office policy documents | yes |
| Cancel my Post Office policy | no |
| Modify my Post Office policy / change my address | yes |
| Make a claim | yes |
| Manage your No Claim Discount / send proof of NCB | yes |
How do I register as a new client on Post Office?
You are a new customer at Post Office?
To start using Account Login and manage your policies online, you first need to register through the registration link, on the same page than the Log in section.
You will be asked to provide:
- Your details (name, date of birth, postcode)
- Your policy number
- Choose a password.
How do I login on Self Service Centre Post Office if I've forgotten my password?
If you've forgotten your password, just click on the forgotten your password" button and follow the whole process to reset one.
- Enter your email address you've used for subscription
- Enter your date of birth
- Wait for your new temporary password to be sent by email.
Where to find my Post Office policy number?
Good to know
Your policy number is a unique identifier, associated with your insurance policy. A policy number is always assigned to a specific individual by your insurer, once you have purchased an insurance.
Post Office will identify your account with your policy number. You will always be asked to provide it when you report a claim, cancel or modify your policy or for any other matter.
Your policy number is mentioned on top of your Post Office policy schedule. Your policy schedule is usually sent by mail, email, or accessible through your customer portal.
How do I make a claim at Post Office?
You will find below any information you need to know to report a claim at Post Office.
How to claim on your Post Office car insurance?
You can make a claim on your Post Office car insurance policy by calling the number below.
| How to claim on Post Office car insurance? | |
|---|---|
| Claim by phone | 0345 073 1005 |
How to claim on your Post Office travel insurance?
There is only one way to make a claim and that is through calling the claims department.
| How to claim on Post Office travel insurance? | |
|---|---|
| Claim online | Not available |
| Claim by phone | 0333 333 9702 |
How to claim on your Post Office home insurance?
Claims can be made by phone or through the ageas claim form online.
You will be asked to provide your insurance policy number as well as details on claim circumstances such as date and time, pictures or other person involved.
| How to claim on Post Office home insurance? | |
|---|---|
| Claim online | |
| Claim by phone | For policies starting before 01/10/2019: 0345 073 1005 |
How to claim on your Post Office life insurance?
You will find on this table the different possibilities for claiming at Post Office life insurance:
| How to claim on your life insurance at Post Office? | |
|---|---|
| When to claim? | As soon as possible |
| Claim by mail | Customer Services |
| Claim by email | Not available |
| Claim online | Not available |
| Claim by phone | 0345 266 1483 |
How to claim on your Post Office pet insurance?
There are several reasons to report a claim on your pet insurance:
- you had or will have to face significant vet fees or repeat medication;
- your pet is missing;
- your pet had or caused an accident etc.
The claims form can be downloaded online via this link: Post Office Money Pet Insurance Claims Form and claims can also be gotten via phone call.
| How to claim on your Post Office pet insurance? | |
|---|---|
| Claim online | The claims form can be downloaded online |
| Claim by phone | 0330 123 1921 |
How do I cancel my Post Office policies?
How to cancel Post Office car insurance?
You will find below main information to cancel your car insurance policy at Post Office:
| How to cancel Post Office car insurance? | |
|---|---|
| Cancellation fees | Cancellation fees during cooling off period: £30 |
| Cancel by phone | 0345 073 1002 |
How to cancel Post Office travel insurance?
You will find below main information to cancel your travel insurance policy at Post Office:
| How to cancel Post Office travel insurance? | |
|---|---|
| Cancellation fees during cooling off period of 14 days | £0 |
| Cancellation fees outside cooling off period | No refund |
| Cancel by phone | 0330 123 3690 |
How to cancel Post Office home insurance?
To cancel your Post Office house insurance, here is what you need to know:
| Cancelling your home insurance at Post Office | |
|---|---|
| Cancellation notice if Post Office cancel your policy | 7 days |
| Cancellation fees | Fees during cooling-off period: £20 Fees outside cooling-off period:£35 |
| Cancel by mail | Post Office |
| Cancel by phone | 0333 4439 850 |
How to cancel Post Office life insurance?
You will find on this table the different ways to cancel your Post Office life insurance:
| How to cancel your life insurance at Post Office | |
|---|---|
| Cancellation fees |
|
| Cancel by mail | Customer Services |
| Cancel by email | Not available |
| Cancel online | Not available |
| Cancel by phone | 0345 266 1484 |
How to cancel Post Office pet insurance?
Cancellations can be made by phone, post or email.
| How to cancel your Post Office pet insurance? | |
|---|---|
| Cancel by email | |
| Cancel by phone | 0330 123 1921 |
| Cancel by post | Customer Services Department |
