Is Royal Bank of Scotland a Good Insurance Company?

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Nishadh Mohammed updated on July 27, 2020

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You are considering buying an insurance policy at Royal Bank of Scotland and are wondering if Royal Bank of Scotland is the best insurer for you?

You've come to the right place!

In the below guide you’ll find everything you need to know about Royal Bank of Scotland: expert and consumers reviews, insurance policies detailed, recommendation, contact and much more.

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Safe's mission is to help anyone trying to get the best value for money deal on personal insurance making the right decision. We've analyzed over 1000 insurance companies and contracts. You will find below our independent and neutral rating and evaluation for Royal Bank of Scotland.

Who is Royal Bank of Scotland?

Founded in 1727, The Royal Bank of Scotland is one of the oldest banks in the UK. The company is part of the RBS group (NatWest, Ulster Bank) and the home insurance is underwritten by U K Insurance Ltd. RBS is the bank that invented overdraft. There are around 700 branches most of which are located in Scotland. Aside from banking services, RBS also offers insurance products to their over 30 million customers such as Car Insurance, Life Insurance, Renter's Insurance, etc.

What are the main insurance policies available at Royal Bank of Scotland?

Let's discover below main insurance policies offered by Royal Bank of Scotland.

Safe overall rateOur reviews
Car insurance Get to know more
Travel insurance Get to know more
Home insurance Get to know more
Life insurance Get to know more
Royal Bank of Scotland insurance policies

Royal Bank of Scotland expert and consumers reviews: Defaqto, TrustPilot

Royal Bank of Scotland is regularly audited by Defaqto expert rating. Defaqto ranks each company as well as policies with scores of 1 to 5 stars. Cover details, admin fees, value for money, claim and complaint process and more are analyzed and weighted.

Consumers, on the other hand, can write down their opinions on independent websites such as TrustPilot, Reevoo or Reviews which give great insights on claim process and refund as well as customer service at Royal Bank of Scotland.

Defaqto
Car insurance

5

Home insurance

Elite: 5 stars
Home: 5 stars
Premier: 5 stars

Royal Bank of Scotland expert and customers reviews

Is Royal Bank of Scotland a good car insurance company?

3,1 Safe overall rating for Royal Bank of Scotland car insurance

The wide range of cover services that Bank of Scotland provides makes it a very highly recommended services. All possible car insurance covers are provided by this company at customer friendly prices and with discounts. Also, the site is informative and can be easily navigated. There is a presence of a chatbot for easy and quick responses to questions asked by customers. Apart from the bad ratings received on TrustPilot, the company has a lot to offer and is recommended.

In addition to typical car insurance coverage choices, Royal Bank of Scotland offers, among other options:

Breakdown cover

Bank of Scotland's Breakdown cover is provided by RAC and six different types of covers are provided. They are:

  • Roadside Assistance: the cover option is available for £29.99 pey ear and it provides cover for breakdowns that happen when the driver is a quarter mile away from home
  • Roadside & At Home: the cover option is available for £71.99 and it provides cover at the roadside and also at home
  • Roadside & Recovery: the cover option is available for £61.99 and it provides alternative means of transportation for the driver and passengers in the case of a breakdown.
  • Roadside, At Home & Recovery: the cover option is available for £81.99 and it is a combination of the first three covers listed
  • Roadside, At Home, Recovery & Onward Travel: the cover option is available for £91.99 and it includes hire car, alternative sources of transportation and hotel accommodation
  • Roadside, At Home, Recovery, Onward Travel and EU: the cover option is available for £142.99 and it provides breakdown cover in European countries.

Windscreen cover

Bank of Scotland would cover the costs of repairs and replacement for keys and locks in the case that an approved repairer is used. If this is not the case, a sum of £150 would be provided to cover the cost of repairs.

Motor legal protection

Bank of Scotland provides Motor Legal Protection Cover for £30.99 per annum. In the case that the accident was not the driver's fault, the following are offered alongside the protection cover:

  • £100,000 to cover for legal expenses
  • compensation to cover for medical expenses for the driver
  • uninsured losses.

Personal injury policy

Bank of Scotland provides a Personal Accident cover and this cover is only valid if the driver and his/her partner are involved in an accident in the insured vehicle and within 3 months, this accident results to:

  • death
  • permanent loss of use of limb
  • permanent loss of eyesight.
    £5,000 worth of Personal Accident cover is provided in these situations.

Besides main car insurance coverage, you can also get extra car insurance options at Royal Bank of Scotland. Get to know more, read our complete review on Royal Bank of Scotland car insurance.

Is Royal Bank of Scotland a good travel insurance company?

4,2 Safe overall rating for Royal Bank of Scotland travel insurance

RBS's travel insurance policies are underwritten by U K Insurance Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

They offer Annual Multi Trip insurance policies as standard across their Reward Bank Accounts: Silver, Platinum and Black. Instead of paying an insurance premium, you only pay a monthly fee of maintaining your Reward Current Bank Account. The period of insurance varies across the levels of covers with Silver covering 22 days per trip, Platinum covering 31 days per trip, and Black covering 90 days per trip. Winter Sports Cover is included as standard across all 3 accounts. The Silver account offers European Travel Insurance while the Platinum and Black accounts offer Worldwide Travel Insurance.

In addition to the travel insurance, you can also enjoy the following benefits when opening a Reward Bank Account at RBS:

  • Mobile phone insurance
  • Debit card purchases abroad at no extra charge
  • UK car breakdown cover
  • Discounts on holidays when you book with Platinum Travel Service
  • Two free UK airport lounge passes with each Platinum Travel Service holiday booking.

We would recommend Royal Bank of Scotland to anyone looking to open a current bank account that comes with a travel insurance cover as standard.

For single and annual multi-trip cover, age and maximum number of days limits at Royal Bank of Scotland are:

Main travel insurance policiesAvailable at Royal Bank of Scotland
Royal Bank of Scotland maximum number of days limit

Silver: 22 days
Platinum: 31 days
Black: 90 days

Royal Bank of Scotland age limit

69 years

Travel insurance policies available at Royal Bank of Scotland

You will find Royal Bank of Scotland cover details (compensations, deductibles, extras etc.) for single and annual multi-trip policies in our review.

Besides main travel insurance policies, Royal Bank of Scotland also provides extra cover such as:

  • backpackers travel insurance
  • long stay travel insurance
  • winter sports cover
  • golf cover
  • cover for business trips
  • cruise gear
  • gadget cover

Wedding Cover is also available as an optional upgrade and it comes with the following benefits:

  • Up to £1,500 wedding attire cover
  • Up to £250 wedding ring cover
  • Up to £1,000 wedding gifts cover
  • Up to £750 wedding photographs and videos cover.

>> MORE: read our complete review on Royal Bank of Scotland travel insurance.

Is Royal Bank of Scotland a good home insurance company?

4,1 Safe overall rating for Royal Bank of Scotland home insurance

The standard building insurance policy at RBS provides interesting cover. The unoccupancy period cover is 60 days. However, you can only insure up to £1M value and you will only get up to £25K for alternative accommodation cover.

The contents insurance is particularly interesting for contents in outbuildings (up to £100K).

Royal Bank of Scotland building insurance

You will find below building main insurance details for the Standard Home Insurance cover at Royal Bank of Scotland:

  • Maximum sum insured for your property: £1 000 000
  • Owner's liability: £2 000 000
  • Alternative emergency accomodation: £25 000
  • Period of home's unoccupancy cover: 60 days
  • Trace and access: £5 000
  • Keys cover: Up to £1 000 000
  • Subsidence excess: £1 000

Alongside building insurance, you can get additional cover such as:

Home building insurance extras
Home emergency
  • Optional extra
  • Up to £500 per call out
  • Up to £250 for emergency accommodation - 1 night
Boiler cover
  • Part of the home emergency optional extra
  • Up to £500 for boiler repair
  • Up to £250 for boiler replacement
Family legal protection
  • Optional extra
  • Up to £100 000 for expert lawyers fees
Royal Bank of Scotland building insurance extras

Royal Bank of Scotland contents insurance

You will find below contents insurance details for the Standard Home Insurance cover at Royal Bank of Scotland:

  • Maximum sum insured for your contents: £100 000
  • Alternative emergency accomodation: £15 000
  • Single item limit: £2 000
  • Contents in the open: £1 000
  • Contents in outbuildings: £100 000
  • Money / credit card kept at home: £500 / Not covered
  • Items temporarily removed from home: £5 000

Alongside contents insurance, you can get additional cover such as:

Home contents insurance extras
Accidental damage cover

Optional extra

Personal possessions cover
  • Optional extra
  • Up to £10 000 for personal possessions cover at home
  • Up to £10 000 for single item limit away from home
  • Up to £1 000 limit for personal possessions kept in a car
Mobile cover
  • Part of the personal possessions cover
  • Up to £2 000 limit
Bike cover
  • Part of the personal possessions cover
  • Up to £10 000 limit
Royal Bank of Scotland contents insurance extras

Standard excess to report a claim at Royal Bank of Scotland is £50 - £500.

You will find exhaustive cover details, administration fees, contacts etc. on Royal Bank of Scotland home insurance on our review below.

>> MORE: read our complete review on Royal Bank of Scotland home insurance.

Is Royal Bank of Scotland a good life insurance company?

4 Safe overall rating for Royal Bank of Scotland home insurance

Royal Bank of Scotland (RBS) offers life insurance services which is provided by AIG and it is valid for UK residents age 17 to 86 years. It provides coverage options like term life insurance (increasing and decreasing) and over 60’s cover. Critical illness cover is also provided and it offers cover for 25 major conditions or illnesses, including stroke, heart attack, and certain cancers. No mention of critical illness cover for children on both the website and policy documents. The ratings of 3 for Defaqto and 1.7 on TrustPilot are not on the high side. There are other better life insurance services that can be recommended, and policyholders can also make adequate research to find one better suited to their needs.

In summary, here are the main features you need to know when taking out life insurance with Royal Bank of Scotland.

Life insurance criteria
Minimum age17 years
Maximum age 86 years
Pay-outNot Stated
Extras

A life insurance calculator is available on the website.

Terminal illnessYes
Royal Bank of Scotland life insurance in a nutshell

You will find everything you need to know on Royal Bank of Scotland life insurance in our review.

>> MORE: read our complete review on Royal Bank of Scotland life insurance.


Royal Bank of Scotland discount codes, promos and vouchers

Discounts and promo codes available
Car insurance
  • A 10% discount is given to Halifax Online Banking customers
  • A Discount voucher providing up to a 20% off orders is provided online
  • A £25 cashback is open to customers who received the offer from directly Halifax
  • The No claims discount protection that Halifax offers will allow for two fault claims within three years.
Travel insurance

There are no discounts mentioned on the website.

Home insurance
  • Discount for buying combined policy
  • £75 voucher if you buy at the same time a life insurance at AIG.
Life insurance

£75 gift card for Argos, B&Q or M&S is given to policyholders.

Royal Bank of Scotland discounts codes and promos

How to contact Royal Bank of Scotland?

Find out how to contact and log in to Royal Bank of Scotland on our contact page.

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Nishadh Mohammed
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Nishadh Mohammed is a seasoned news editor and financial writer, working with HelloSafe since May 2023. Nishadh has developed expertise in financial markets, insurance, and investment products, with a deep understanding of the Canadian financial landscape. He has honed his SEO skills and content marketing strategies while writing for Canadian publishing houses. Armed with a master's in Business Analytics and extensive journalistic experience, Nishadh uniquely combines data proficiency and thorough research to deliver comprehensive and accessible information.