Is Tesco Bank a Good Insurance Company?

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Nishadh Mohammed updated on July 27, 2020

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You are considering buying an insurance policy at Tesco Bank and are wondering if Tesco Bank is the best insurer for you?

You've come to the right place!

In the below guide you’ll find everything you need to know about Tesco Bank: expert and consumers reviews, insurance policies detailed, recommendation, contact and much more.

Stay tuned!

Good to know

Safe's mission is to help anyone trying to get the best value for money deal on personal insurance making the right decision. We've analyzed over 1000 insurance companies and contracts. You will find below our independent and neutral rating and evaluation for Tesco Bank.

Who is Tesco Bank?

Tesco Personal Finance was founded in 1997, and born from a partnership between the Royal Bank of Scotland and Tesco plc.
The company is specialized in providing car and home insurance as well as other banking products.
Tesco Bank's insurance policy is underwritten by a panel of leading UK insurers such as Tesco Underwriting Ltd, Aviva Insurance, AXA Insurance, Sabre Insurance, and Zenith Insurance.

What are the main insurance policies available at Tesco Bank?

Let's discover below main insurance policies offered by Tesco Bank.

Safe overall rateOur reviews
Car insurance Get to know more
Home insurance Get to know more
Pet insurance Get to know more
Tesco Bank insurance policies

Tesco Bank expert and consumers reviews: Defaqto, TrustPilot

Tesco Bank is regularly audited by Defaqto expert rating. Defaqto ranks each company as well as policies with scores of 1 to 5 stars. Cover details, admin fees, value for money, claim and complaint process and more are analyzed and weighted.

Consumers, on the other hand, can write down their opinions on independent websites such as TrustPilot, Reevoo or Reviews which give great insights on claim process and refund as well as customer service at Tesco Bank.

Defaqto
Car insurance

5

Home insurance

5

Pet insurance

Extra Cover (£4,000 Vet Fees): 5 stars
Extra Cover (£7,500 Vet Fees): 5 stars
Premier Cover (£10,000 Vet Fees): 5 stars
Premier Cover (£4,000 Vet Fees): 5 stars
Premier Cover (£7,500 Vet Fees): 5 stars
Standard Cover: 3 stars
Accident and Injury Cover: 1 star

Tesco Bank expert and customers reviews

Is Tesco Bank a good car insurance company?

4,1 Safe overall rating for Tesco Bank car insurance

Tesco Bank offers 2 types of car insurance: Tesco Bank Box Insurance targeted at drivers between the age of 17 and 35 and Standard Car Insurance targeted at drivers over the age of 21.

The Tesco Bank Box Insurance comes a fully comprehensive cover with several benefits as standard such as Windscreen Cover, Abroad Cover, Courtesy Car, Child Seat Cover, Legal Expense Cover, etc.

The Standard Car Insurance is available across 2 levels of cover: Comprehensive and Fire, Theft and Third Party.

Extra optional covers available are Key Cover, Breakdown Cover, Upgraded Courtesy Car Cover, and Driver Injury Cover.

We would recommend this insurance cover to any young driver looking to lower their premium or any driver looking for a good standard car insurance deal.

In addition to typical car insurance coverage choices, Tesco Bank offers, among other options:

Breakdown cover

Tesco Bank has partnered with RAC (An automotive repair service company) to offer 4 levels of Breakdown Cover to their customers:
Tesco Value Breakdown Cover: this includes the following benefits:

  • Roadside assistance in the event of a breakdown that is happens more than 1/4 mile from your home address
  • Towing services for your vehicle up to a 10 mile radius from breakdown site in the event that you vehicle cannot be fixed on the roadside.
    Tesco Standard Breakdown Cover: in addition to the benefits that come with Tesco Value Breakdown Cover, you're covered for breakdown assisstance at your home address or anywhere within a 1/4 mile from your home.
    Tesco Finest Breakdown Cover: in addition to the benefits that come with Tesco Value and Standard Breakdown Covers, you also get transport of your vehicle and up to 8 people to any single destination of your choice within the UK, alternative transport for 1 day or overnight accommodation.
    Tesco Euro Plus: this covers all the benefits that come with Tesco Value, Standard and Finest Breakdown Covers in the UK and Europe.

Windscreen cover

  • Windscreen Cover is available as standard in the comprehensive level of cover of the Standard Car Insurance as well in the Tesco Bank Box Insurance.
  • It covers repair or replacement of broken or chipped windscreens or windows only. Claims on windscreen does not affect NCD.
  • Cover is unlimited unless you opt to get it fixed at an unapproved repairer. In that case, the limit is as the following: standard Car Insurance: £125 for replacement, £40 for repair / Tesco Bank Box Insurance: £200 for replacement, 50 for repair.

Motor legal protection

Up to £100,000 to cover for legal costs and expenses when pursuing for compensation after an incident that wasn't your fault available as standard.

Personal injury policy

Up to £140,000 covered in personal injury policy upgrade.

Besides main car insurance coverage, you can also get extra car insurance options at Tesco Bank. Get to know more, read our complete review on Tesco Bank car insurance.

Is Tesco Bank a good home insurance company?

4,2 Safe overall rating for Tesco Bank home insurance

Tesco only provides one level of home insurance.

The website is well organized, very documented. The customer portal allows any customers to fully manage policies and claims online. Besides different landlines numbers are available.
However, the company is only rated 1,4 out of 5 on Trustpilot, which means customer service must be poor when it comes to getting compensation or assistance for serious claims.

Limits provided under building and contents insurance are good. In overall, we would recommend this policy and advise customers to manage everything from the Tesco website and Your Insurance Account.

Tesco Bank building insurance

You will find below building main insurance details for the Home Insurance cover at Tesco Bank:

  • Maximum sum insured for your property: Unlimited
  • Owner's liability: £2 000 000
  • Alternative emergency accomodation: £50 000
  • Period of home's unoccupancy cover: 60 days
  • Trace and access: £5 000
  • Keys cover: Unlimited
  • Subsidence excess: £1 000

Alongside building insurance, you can get additional cover such as:

Home building insurance extras
Home emergency
  • Optional extra
  • Up to £1000 per call out
  • Up to £200 for emergency accommodation
Boiler cover
  • Part of the home emergency optional extra
  • Up to £1000 for boiler repair
  • Up to £250 for boiler replacement
Family legal protection
  • Optional extra
  • Up to £100 0000
Tesco Bank building insurance extras

Tesco Bank contents insurance

You will find below contents insurance details for the Home Insurance cover at Tesco Bank:

  • Maximum sum insured for your contents: £100 000
  • Alternative emergency accomodation: £15 000
  • Single item limit: £30 000
  • Contents in the open: £1 500
  • Contents in outbuildings: £100 000
  • Money / credit card kept at home: £500 / £500
  • Items temporarily removed from home: £10 000

Alongside contents insurance, you can get additional cover such as:

Home contents insurance extras
Accidental damage cover

Available as extra

Personal possessions cover
  • Optional extra
  • Up to £20 000 for personal possessions cover, in or away from home
  • Up to £2500 limit for personal possessions kept in a car
Mobile cover
  • Part of the personal possessions cover
  • Up to £600 limit
Bike cover
  • Part of the personal possessions cover
  • £2500 limit
Tesco Bank contents insurance extras

Standard excess to report a claim at Tesco Bank is £100.

You will find exhaustive cover details, administration fees, contacts etc. on Tesco Bank home insurance on our review below.

>> MORE: read our complete review on Tesco Bank home insurance.

Life insurance criteria
Minimum age
Maximum age
Pay-out
Extras
Terminal illness
Tesco Bank life insurance in a nutshell

Is Tesco Bank a good pet insurance company?

3,9 Safe overall rating for Tesco Bank pet insurance

Tesco Personal Finance was founded in 1997, and born from a partnership between the Royal Bank of Scotland and Tesco plc. The company is specialized in providing car and home insurance as well as other banking products.
Tesco Bank Pet Insurance is arranged, administered and underwritten by Royal & Sun Alliance Insurance plc.

Tesco Pet Insurance has four levels of cover:
Premier: It is a Lifetime policy which includes £4,000, £7,500 or £10,000 for vet fees, in the UK or abroad; dental cover (for accident, illness and injury); £1,500 cover for death from accident or illness; £200 if your pet needs to be buried or cremated.
Extra: This cover option includes £4,000 or £7,500 for vet fees, in the UK or abroad; dental cover (for accident only); up to £1,500 cover for death from accident or illness; up to £200 if your pet needs to be buried or cremated.
Standard: This includes £3,000 for vet fees, in the UK or abroad; dental cover (for accident only); up to £1,500 cover for death from accident or illness; up to £200 if your pet needs to be buried or cremated.
Accident and Injury: This includes £3,000 for vet fees, for accident or injury only.
All cover options offer access to a 24/7 Vetfone advice line and also helplines for pet bereavement counselling and legal advice.

They have a low rating of 1.9 on Trustpilot but most of their insurance services have a 5 star Defaqto rating. Their insurance services are recommended as they have a high financial capacity to pay out claims.

What does Tesco Bank pet insurance cover in a nutshell?

Tesco Bank provides the 4 types of pet insurance cover: Accident only, Time limited, Lifetime and Maximum benefit. Covers available are as follows:

Accident Only:

  • £3,000 per accident for 12 months from the first date of treatment
  • £4,000 vet fees in total per policy year - Limits reinstated on renewal

Lifetime:

  • £7,500 vet fees in total per policy year - Limits reinstated on renewal
  • £10,000 vet fees in total per policy year - Limits reinstated on renewal

Maximum Benefit:

  • Per Condition Limit of £4,000 - No time limit on how long payments will be made as long as you renew your policy with no break in cover.
  • Per Condition Limit of £7,500 - No time limit on how long payments will be made as long as you renew your policy with no break in cover.

Time Limited: Per Condition Limit of £3,000 for 12 months from the first date of treatment

>> MORE: read our complete review on Tesco Bank pet insurance.

Tesco Bank discount codes, promos and vouchers

Discounts and promo codes available
Car insurance
  • A 10% discount is given to Halifax Online Banking customers
  • A Discount voucher providing up to a 20% off orders is provided online
  • A £25 cashback is open to customers who received the offer from directly Halifax
  • The No claims discount protection that Halifax offers will allow for two fault claims within three years.
Home insurance
  • No discounts for buying combined policy
  • 20% discounts when buying online
  • Guaranteed discount for Tesco Clubcard members
Pet insurance

A 20% discount is given to new customers when they buy an insurance policy online.

Tesco Bank discounts codes and promos

How to contact Tesco Bank?

Find out how to contact and log in to Tesco Bank on our contact page.

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Nishadh Mohammed
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Nishadh Mohammed is a seasoned news editor and financial writer, working with HelloSafe since May 2023. Nishadh has developed expertise in financial markets, insurance, and investment products, with a deep understanding of the Canadian financial landscape. He has honed his SEO skills and content marketing strategies while writing for Canadian publishing houses. Armed with a master's in Business Analytics and extensive journalistic experience, Nishadh uniquely combines data proficiency and thorough research to deliver comprehensive and accessible information.